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Frontier Topics in Consumer Research: What Hot Spots and Trends to Focus on

2024-07-18 16:35:50 Source: Champ Consulting Visits:0

Consumer research is an important part of market research, which aims to understand consumers' needs, preferences, behaviors and attitudes, and provide data support and insight for enterprises' strategic decisions. With the rapid changes in the consumer market and the diversification of consumers, consumer research is also facing new challenges and opportunities. It is necessary to pay attention to some cutting-edge topics and trends to improve the effectiveness and value of research. This article explores the cutting-edge topics of consumer research in the following five areas:

The digital transformation of consumer behavior. With the popularization and innovation of digital technology, consumers' shopping, payment, social networking, entertainment and other behaviors have undergone digital transformation, resulting in a large number of digital data and signals. Consumer research needs to use these data and signals, combined with artificial intelligence, big data analysis, cloud computing and other technologies, to achieve real-time, comprehensive and in-depth insight into consumer behavior, and improve the efficiency and accuracy of research.

The rational return of consumer psychology. Affected by the epidemic, economic, environmental and other factors, the psychology of consumers has changed significantly, from the immediate satisfaction and blind pursuit of the past to a more rational, prudent and long-term concept of consumption. Consumer research needs to pay attention to consumers' internal needs and values, as well as consumers' evaluation of the nature and significance of products and services, and provide solutions and suggestions that are more in line with consumer psychology.

Multi-dimensional expansion of consumer demand. With the improvement of income level and the diversification of lifestyle, the needs of consumers are no longer limited to the material level, but expanded to the spiritual, social, environmental and other dimensions. Consumer research needs to comprehensively examine consumers' needs and satisfaction, as well as consumers' perception and feelings of the multiple values of products and services from a multi-dimensional perspective, so as to provide more comprehensive, differentiated and personalized products and services.

Segmentation of consumer groups. With the change of population structure and the refinement of consumer market, consumer groups show more subdivided and diversified characteristics, such as age, gender, region, income, education, interest and so on. Consumer research needs to adopt different research methods and tools, as well as different communication and interaction methods according to different subdivided groups, so as to improve the pertinence and coverage of the research, and enhance the representativeness and effectiveness of the research.

Active escalation of consumer participation. Consumers are no longer passive recipients, but more and more actively participate in the design, production, dissemination and evaluation of products and services, and become brand partners and promoters. Consumer research needs to make full use of consumers' active participation, stimulate consumers' creativity and loyalty, establish closer and lasting consumer relationships, and enhance brand influence and competitiveness.

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