Taking Shangpu Consulting as an example, this paper introduces the content, process and advantages of the single champion application counseling service, as well as the professional experience and successful cases of Shangpu Consulting in this field. This paper also conducts a satisfaction survey on the customers of Champ Consulting, analyzes the evaluation and feedback of customers on the service, as well as the suggestions and expectations of Champ Consulting.

Enterprise single champion refers to the long-term focus on certain product segments of the manufacturing industry market, production technology or process international leading, single product market share in the global or domestic forefront of the enterprise, representing the global manufacturing segment of the highest level of development, the strongest market strength. The single champion enterprise is the cornerstone of the innovation and development of the manufacturing industry and an important embodiment of the competitiveness of the manufacturing industry.

In order to implement the spirit of General Secretary Xi Jinping's important instructions on speeding up the cultivation of a number of manufacturing champion enterprises, and thoroughly implement the spirit of the 20th CPC National Congress, the Ministry of Industry and Information Technology and the China Federation of Industrial economy since2016Since the year, seven batches of manufacturing individual champion enterprises (products) have been cultivated and selected, and a total of them have been identified.1186Manufacturing single champion enterprises. These enterprises have strong innovation ability, excellent quality and efficiency, outstanding market competitiveness and great driving role of the industrial chain, which have become the key support for promoting the upgrading of China's industrial base and the modernization of the industrial chain, and maintaining the security and stability of the industrial chain supply chain.

In order to help more potential manufacturing enterprises to apply for the identification of individual champions, Shangpu Consulting provides professional guidance services for the application of individual champions. The service includes the following aspects:

Market research: through in-depth research on industry development trends, market demand changes, competitive landscape evolution, etc., to provide customers with accurate, comprehensive and timely market information and data support, to help customers determine the direction and objectives of the declaration.

Preparation of application materials: According to the application requirements and standards of the Ministry of Industry and Information Technology and the China Federation of Industrial Economics, combined with the customer's own conditions and advantages, prepare application materials that meet the specifications, including applications, explanatory materials, data forms, etc.

Expert argumentation: Invite industry authoritative experts to review, evaluate and make suggestions on the customer's application materials to improve the quality and credibility of the application materials.

Follow-up of the declaration process: keep in touch with the Ministry of Industry and Information Technology and the China Federation of Industrial Economics, feedback the progress of the declaration in a timely manner, and assist customers in solving the problems and difficulties encountered in the declaration process.

Follow-up services: After the customer successfully obtains the individual championship recognition, provide customers with continuous market monitoring, policy interpretation, industry dynamics and other services to help customers consolidate and enhance their individual championship status.

Champ Consulting has rich professional experience and successful cases in the field of corporate single champion application counseling services. To date, Champ Consulting has provided more200Home customers provide this service, which has nearly100Our customers have successfully won the single champion recognition, covering machinery, electronics, chemical industry, medicine, new energy and other industries. The following is a brief introduction of some successful cases:

A machinery and equipment manufacturing enterprise: the enterprise is a leading domestic manufacturer of construction machinery mainframe products and key components,21The products cover bulldozers, loaders, excavators, etc.10Multiple strains. Champu Consulting provided the enterprise with services such as the determination of the direction of the declaration, the preparation of the declaration materials and expert argumentation to help the enterprise in2020It was recognized as a single champion demonstration enterprise in.

An electronic component manufacturing enterprise: the enterprise is one of the largest production bases of electronic components in China, mainly producing capacitors, resistors, inductors and other products, with a number of independent intellectual property rights and international standards. Shangpu Consulting provided market research, preparation of application materials and tracking of the application process to help the enterprise in2019It was recognized as a single champion product in.

A chemical new material manufacturing enterprise: the enterprise is the largestEAAOne of the producers of (ethylene-acrylic acid polymer),EAAIt is a high value-added chemical material with high technical barriers, which can isolate air and water vapor and is widely used in fresh packaging materials and other fields. Shangpu Consulting provided the enterprise with market research, preparation of application materials and expert argumentation services to help the enterprise in2018It was recognized as a single champion product in.

In order to evaluate the effect and satisfaction of the single champion application counseling service of Shangpu Consulting, this paper conducted a questionnaire survey on some of the clients of Shangpu Consulting, and collected a total of valid questionnaires.100copies. The contents of the questionnaire include evaluation and feedback on the content, process, quality, efficiency, professionalism, communication methods and other aspects of Shangpu consulting services, as well as suggestions and expectations for Shangpu consulting. According to the results of the questionnaire, this paper makes statistics and analysis of customer evaluation, and the results are as follows:

Service content: the proportion of customers who are satisfied or very satisfied with the service content provided by Champ Consulting is96%It is believed that Shangpu Consulting can fully cover all the links required for declaration and provide customers with one-stop solutions.

Service process: the proportion of customers who are satisfied or very satisfied with the service process provided by Champ Consulting is94%It is believed that Shangpu Consulting can complete all the work according to the scheduled plan and time node to ensure the progress and quality of the declaration.

Service quality: the proportion of customers who are satisfied or very satisfied with the service quality provided by Champ Consulting is98%It is believed that Shangpu Consulting can prepare standardized, accurate and complete application materials, which meet the requirements and standards of the Ministry of Industry and Information Technology and the China Federation of Industrial Economics

Service efficiency: the proportion of customers who are satisfied or very satisfied with the service efficiency provided by Champ Consulting is95%It is believed that Shangpu Consulting can complete the preparation and submission of the application materials within the specified time, feedback the progress of the application in a timely manner, and assist customers in solving the problems and difficulties encountered in the application process.

Service professionalism: the proportion of customers who are satisfied or very satisfied with the professionalism of the services provided by Champ Consulting is99%It is believed that Shangpu Consulting has professional market research capabilities, application materials preparation capabilities, expert demonstration capabilities, etc., and can provide customers with targeted and valuable suggestions and guidance.

Communication methods: the proportion of customers who are satisfied or very satisfied with the communication methods provided by Champ Consulting is97%It is believed that Shangpu Consulting can adopt the communication methods that customers like, such as telephone, email, video conference, etc., maintain good communication and interaction with customers, and respond to customers' needs and concerns in a timely manner.

In summary, the client gave a high evaluation and affirmation of Shangpu Consulting's corporate single champion application counseling service, and believed that Shangpu Consulting is a trustworthy and cooperative professional consulting organization. At the same time, the customer also put forward some suggestions and expectations for Champ Consulting, mainly including the following points:

It is hoped that Shangpu Consulting can further expand its service scope and fields, and provide customers with more diversified and comprehensive consulting services, such as market analysis, strategic planning, brand promotion, etc.

It is hoped that Shangpu Consulting can further improve its service quality and efficiency, and provide customers with more accurate, efficient and high-quality consulting services, such as increasing data sources, optimizing work processes, and improving work levels.

It is hoped that Shangpu Consulting can further strengthen the cooperative relationship and interaction frequency with customers, and provide customers with more intimate, more focused, and more continuous consulting services, such as regular return visits, timely feedback, and long-term follow-up.

This paper summarizes the professional experience and successful cases of Shangpu Consulting in the field of enterprise single champion application counseling service, as well as the evaluation and feedback of customers on the service. The purpose of this article is to show the advantages and characteristics of Champ Consulting in this field, as well as the trust and support of customers to Champ Consulting. This paper also hopes to promote the continuous improvement and innovation of Shangpu Consulting through the suggestions and expectations of customers, and provide better guidance services for the application of individual champions for more potential manufacturing enterprises.