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2024-07-18 16:04:27 Source: Champu Consulting Visits:0
The determination and significance of 1. enterprise research
Enterprise research refers to the systematic, continuous and purposeful information collection, analysis and evaluation activities of existing or potential benchmark enterprises in the market in which they are located. The main purpose of enterprise research is to help enterprises understand the competitive environment, identify the advantages and disadvantages of benchmarking enterprises, predict the behavior and reaction of benchmarking enterprises, so as to formulate effective competitive strategies.
Enterprise research is of great significance to the development of enterprises, mainly reflected in the following aspects:
Enterprise research can help enterprises find market opportunities and threats, grasp market dynamics, adjust market positioning, optimize products and services, and improve market share and profit margins.
Enterprise research can help enterprises understand the strategic intention of benchmarking enterprises, predict the future actions of benchmarking enterprises, formulate countermeasures, avoid passive coping, and enhance competitive advantage.
Enterprise research can help enterprises learn the successful experience and failure lessons of benchmarking enterprises, learn from the advantages and innovations of benchmarking enterprises, improve their own management and operation, and enhance the core competitiveness of enterprises.
Brand Level Analysis of 2. Enterprise Research
There are many analytical methods for business research, such as SWOT analysis, Porter's Five Forces analysis, and competitive map analysis. These methods have their own advantages and disadvantages, but they all have a common limitation, that is, they ignore the brand, the emotional bond between enterprises and consumers, and it is also the core element that distinguishes enterprises from benchmarking enterprises.
Brand refers to the consumer's cognition, feeling and evaluation of a particular product or service. It is the intangible asset of an enterprise and the core competitiveness of an enterprise. The role of the brand is mainly reflected in the following aspects:
Brands can increase consumer awareness and trust, reduce consumer purchase risk and search costs, and increase consumer satisfaction and loyalty.
Brand can improve the bargaining power and premium ability of enterprises, reduce the marketing cost and operating cost of enterprises, and increase the market share and profit margin of enterprises.
Brands can improve corporate social responsibility and reputation, reduce corporate legal and crisis risks, and increase the attractiveness of corporate partners and talents.
Therefore, corporate research should be analyzed from the brand level, focusing on the connotation, image, value, positioning, identification, loyalty and other aspects of the brand, as well as the similarities and differences between brands, so as to find the uniqueness and advantages of their own brands.
The steps of corporate research at the brand level are as follows:
The first step is to determine the brand scope of the benchmarking enterprise, that is, to choose the brand of the benchmarking enterprise in the same market, the same segment and the same target group as its own brand.
The second step is to collect brand information of benchmarking enterprises, that is, to obtain relevant data and content of benchmarking enterprises' brands through various channels, such as official website, social media, advertising, word-of-mouth, reports, etc.
The third step is to analyze the brand characteristics of the benchmark enterprise, that is, through the brand pyramid model, brand outline model, brand value chain model, etc., to sort out the brand connotation, image, value, positioning, identification and other elements of the benchmark enterprise.
The fourth step is to evaluate the brand effect of the benchmark enterprise, that is, through the brand asset evaluation model, brand loyalty model, brand resonance model, etc., to measure the brand awareness, preference, loyalty, resonance and other indicators of the benchmark enterprise.
The fifth step is to compare the brand differences of benchmarking enterprises, that is, to show the similarities and differences of the brands of benchmarking enterprises in different dimensions through brand status maps, brand personality maps, brand association maps, etc.
The sixth step is to summarize the brand advantages and disadvantages of benchmarking enterprises, that is, through brand SWOT analysis, brand GAP analysis, brand VRIO analysis, etc., to summarize the brand advantages and disadvantages of benchmarking enterprises, as well as the opportunities and threats of their own brands.
Brand-level cases 3. corporate research
In order to better illustrate the application of brand level analysis method of enterprise research, this paper will combine the enterprise research case provided by Shangpu consulting company for an automobile brand.
The car brand is a well-known domestic independent brand, mainly producing mid-to-high-end cars and SUVs. Its brand is positioned in the mid-to-high-end market, and its brand concept is "innovation, quality, and service". The car brand is facing fierce competition from home and abroad, especially its joint venture brands and imported brands of the same level, such as Audi, BMW, Mercedes-Benz, Volvo, etc. In order to enhance the competitiveness of its own brand, the car brand commissioned Shangpu Consulting to conduct corporate research.
According to the needs of the car brand, Shangpu Consulting adopted a brand-level corporate research method to conduct a comprehensive analysis and evaluation of the brands of its major benchmark companies in the mid-to-high-end car and SUV markets. The specific steps and results are as follows:
The first step is to determine the brand range of the benchmarking company. Through market research and data analysis, Shangpu Consulting has selected four brands that are competitive with the car brand in the mid-to-high-end car and SUV market as benchmark companies, namely Audi, BMW, Mercedes-Benz and Volvo.
The second step is to collect brand information of benchmarking enterprises. Through various channels, such as official website, social media, advertising, word-of-mouth, reports, etc., Shangpu Consulting has obtained relevant data and content of the brand of benchmarking enterprises, including brand history, vision, mission, values, logo, slogan, products, services, marketing activities, customer feedback, etc.
The third step is to analyze the brand characteristics of benchmarking enterprises. Through the brand pyramid model, Shangpu Consulting has combed the brand connotation, image, value, positioning, identification and other elements of the benchmarking enterprise, as shown in the following table:
Table
brand brand connotation brand image brand value brand positioning brand identity
Audi is enterprising, innovative, leading high-end, luxury, sports quality, technology, safety. Luxury sports car for successful people. Fourth ring logo, Vorsprung durch Technik
BMW passion, driving, enjoying elegance, refinement, dynamic performance, design, comfort, high quality car blue and white logo for people who pursue driving pleasure, The Ultimate Driving Machine
Mercedes-Benz Distinguished, Classic, Outstanding Noble, Elegant, Stable Quality, Reputation, Innovation Top Car Trident Star Logo for People Pursuing Perfect Life, The best or nothing
Volvo safety, environmental protection, human nature, simplicity, practicality, high efficiency, reliability, energy saving, comfort, smart car iron logo for people who care about safety and environmental protection, For life
The fourth step is to evaluate the brand effect of benchmarking enterprises. Through the brand asset evaluation model, Shangpu Consulting measures the brand awareness, preference, loyalty, resonance and other indicators of the benchmark enterprise, as shown in the following table:
Table
brand brand awareness brand preference brand loyalty brand resonance
Audi High Middle
BMW Tall Tall Tall
Mercedes high high
Volvo medium to low
The fifth step is to compare the brand differences of benchmarking enterprises. Through the brand status map, Shangpu Consulting shows the similarities and differences of the brands of benchmark enterprises in the two dimensions of price and quality.
The sixth step is to summarize the brand advantages and disadvantages of benchmarking enterprises. Through brand SWOT analysis, Shangpu Consulting summarizes the strengths and weaknesses of the benchmarking company's brand, as well as the opportunities and threats of its own brand, as shown in the following table:
Table
brand brand advantage brand disadvantage brand opportunity brand threat
Audi has leading technology, diverse products, high market share, single image, insufficient innovation, poor reputation, new energy vehicles, young consumers, challenges from benchmark companies such as BMW, Mercedes-Benz, and Volvo in emerging markets, policy changes, and changes in consumer demand
BMW has excellent performance, exquisite design, high brand loyalty, high price, poor service, low market coverage, new energy vehicles, high-end consumers, emerging markets, Audi, Mercedes-Benz, Volvo and other benchmark companies, policy changes, consumer demand changes
Mercedes-Benz has excellent quality, outstanding reputation, high brand resonance, high price, aging products, low market coverage, new energy vehicles, high-end consumers, emerging markets Audi, BMW, Volvo and other benchmark companies, policy changes, changes in consumer demand
Volvo is safe and reliable, environmentally friendly and energy-saving, humanized design image is flat, single product, low brand influence, new energy vehicles, environmentally friendly consumers, challenges from benchmark companies such as Audi, BMW, and Mercedes-Benz in emerging markets, policy changes, and changes in consumer demand
Through the above corporate research, the company made the following recommendations for the car brand:
The automobile brand should adhere to its own brand concept, highlight its own brand characteristics, enhance its own brand image and value, and enhance its own brand influence and loyalty.
The car brand should strengthen its own brand innovation, develop more new products and services that meet market demand and consumer preferences, and improve its brand competitiveness and market share.
The automobile brand should expand its own brand positioning, formulate different brand strategies for different market segments and target groups, and enhance its own brand differentiation and diversification.
The car brand should use its own brand advantages, seize opportunities such as new energy vehicles, young consumers, and emerging markets to enhance its brand growth and sustainability.
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