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从竞争对手调研入手,打造企业的核心竞争力

2024-07-18 16:19:17 Source: Champ Consulting Visits:0

Purpose of 1. Competitor Research

竞争对手调研的目的是为了更好地了解竞争环境,制定有效的竞争策略,提升企业的核心竞争力。具体而言,竞争对手调研可以帮助企业实现以下几个目的:

Identify and evaluate the number, type, size, position, advantages and disadvantages of competitors, and determine their relative position and competitive advantage in the market.

分析和预测竞争对手的战略意图、行为模式、动态变化和未来发展趋势,以及对自身的潜在影响和威胁。

发现和利用竞争对手的战略漏洞、弱点和矛盾,寻找自身的突破点和机会。

Learn and learn from the successful experience of competitors, innovative practices and excellent cases, improve their own management level and service quality.

根据竞争对手的信息,制定或调整自身的战略目标、市场定位、产品策略、价格策略、渠道策略、促销策略等,形成差异化和特色化的竞争优势。

二、竞争对手调研的方法

竞争对手调研的方法主要有以下几种:

文献分析法:通过收集和分析竞争对手的公开信息,如官方网站、年报、招股书、新闻报道、行业报告、专利文献等,获取竞争对手的基本情况、战略方向、业绩表现、市场占有率、技术水平等信息。

访谈调查法:通过与竞争对手的员工、客户、供应商、合作伙伴、行业专家等相关人员进行访谈,了解竞争对手的内部情况、客户满意度、供应链状况、合作关系、行业评价等信息。

实地考察法:通过亲自或委托第三方机构到竞争对手的经营场所、生产基地、销售网点等进行实地考察,观察竞争对手的设施设备、生产流程、产品质量、服务水平、市场反馈等信息。

网络监测法:通过利用网络工具和平台,如搜索引擎、社交媒体、电子商务、网络论坛、舆情监测等,收集和分析竞争对手的网络信息,如网站流量、Keywords排名、用户评论、网络口碑、舆论态势等信息。

三、竞争对手调研的步骤

竞争对手调研的步骤主要包括以下几个:

确定调研对象:根据自身的市场定位和目标客户,从同行业的企业中筛选出最具代表性和竞争力的几家作为调研对象,一般不超过五家。

设定调研内容:根据调研的目的和方法,确定需要收集和分析的竞争对手的信息,如战略、能力、优势、劣势、动态和预期等,形成调研提纲和问题清单。

收集调研信息:根据调研内容,采用文献分析法、访谈调查法、实地考察法、网络监测法等多种方法,从多个渠道和角度,收集竞争对手的信息,注意信息的真实性和有效性。

分析调研信息:根据收集到的信息,采用SWOT分析法、波特五力模型、价值链分析法等多种分析工具,对竞争对手的信息进行整理、归纳、比较和评价,找出竞争对手的特点和规律。

形成调研报告:根据分析结果,撰写竞争对手调研报告,报告内容应包括调研目的、方法、对象、内容、结果、Conclusionand recommendations, etc., and the form of the report should be concise, clear, standardized and persuasive.

Considerations for 4. Competitor Research

Competitor research is a complex and sensitive task that requires attention to the following aspects:

The selection of research objects should be reasonable, not too much or too little, and the competitors with the most competitive threat and reference value should be selected according to their own market positioning and target customers.

调研内容的设定要全面,不能遗漏也不能冗余,要根据调研的目的和方法,确定最关键和最有用的竞争对手的信息,避免无效和无关的信息。

The collection of research information should be effective, not biased or false, and a variety of methods should be adopted to collect competitors' information from multiple channels and angles, pay attention to the authenticity and effectiveness of the information, and avoid misleading and misjudgment.

The analysis of research information should be in-depth, not superficial or one-sided, and a variety of analytical tools should be used to organize, summarize, compare and evaluate competitors' information, find out the characteristics and laws of competitors, and avoid subjectivity and prejudice.

The writing of research reports should be standardized, not arbitrary or vague, and should systematically summarize and elaborate the process and results of competitors' research in accordance with certain formats and standards, and put forward valuable and targetedConclusion和建议,避免空泛和抄袭。

Examples of 5. competitor research

Shangpu Consulting Company is a company specializing in consulting services in the fields of corporate strategy, marketing, organizational change, human resources, financial management, etc., with many years of industry experience and excellent consulting team, providing high-quality consulting solutions and implementation support for many well-known enterprises. In order to further enhance its core competitiveness, Shangpu Consulting Company decided to conduct a comprehensive survey of its main competitors in order to better understand the competitive environment and formulate effective competitive strategies.

尚普咨询公司首先确定了调研对象,从同行业的咨询公司中选出了四家最具代表性和竞争力的竞争对手,分别是麦肯锡、波士顿、贝恩和罗兰贝格。然后,尚普咨询公司设定了调研内容,确定了需要收集和分析的竞争对手的信息,包括战略、能力、优势、劣势、动态和预期等,形成了调研提纲和问题清单。接着,尚普咨询公司收集了调研信息,采用了文献分析法、访谈调查法、实地考察法、网络监测法等多种方法,从多个渠道和角度,收集了竞争对手的信息,注意了信息的真实性和有效性。然后,尚普咨询公司分析了调研信息,采用了SWOT分析法、波特五力模型、价值链分析法等多种分析工具,对竞争对手的信息进行了整理、归纳、比较和评价,找出了竞争对手的特点和规律。最后,尚普咨询公司形成了调研报告,按照一定的格式和标准,对竞争对手调研的过程和结果进行了系统地总结和阐述,提出了有价值和有针对性的Conclusionand recommendations.

The main contents of the competitor research report of Champu Consulting are as follows:

麦肯锡:麦肯锡是全球最大的战略咨询公司,拥有超过100年的历史和超过30000名的咨询师,为全球90%的最大企业提供咨询服务,涵盖了所有行业和功能领域,其年收入超过300亿美元。麦肯锡的优势在于其强大的品牌影响力、广泛的客户资源、深厚的行业知识、丰富的咨询经验和创新的咨询方法,其劣势在于其高昂的咨询费用、保守的企业文化、缺乏本地化的服务和面临的法律风险。麦肯锡的战略是继续保持其在战略咨询领域的领导地位,同时拓展其在数字化、人工智能、大数据等新兴领域的业务,提升其在综合咨询领域的竞争力。麦肯锡的动态是近年来在全球范围内不断扩张其业务规模和覆盖范围,收购了多家专业咨询公司,增强了其在特定领域的专业性和权威性。麦肯锡的预期是在未来几年内,继续保持其在全球咨询市场的领先地位,同时加大其在新兴市场和新兴领域的投入,提高其在市场中的份额和利润率。

波士顿:波士顿是全球第二大的战略咨询公司,拥有超过50年的历史和超过20000名的咨询师,为全球80%的最大企业提供咨询服务,涵盖了所有行业和功能领域,其年收入超过100亿美元。波士顿的优势在于其卓越的战略思维、专业的咨询团队、高效的咨询流程、灵活的咨询模式和忠诚的客户关系,其劣势在于其相对较弱的品牌知名度、有限的客户资源、缺乏多元化的业务和面临的竞争压力。波士顿的战略是继续巩固其在战略咨询领域的优势,同时拓展其在运营、组织、技术等领域的业务,提升其在综合咨询领域的竞争力。波士顿的动态是近年来在全球范围内不断增加其业务领域和服务范围,推出了多个新的咨询产品和服务,提高了其在市场中的影响力和吸引力。波士顿的预期是在未来几年内,继续追赶其在全球咨询市场的头号竞争对手麦肯锡,同时加大其在新兴市场和新兴领域的投入,提高其在市场中的份额和利润率。

贝恩:贝恩是全球第三大的战略咨询公司,拥有超过40年的历史和超过10000名的咨询师,为全球70%的最大企业提供咨询服务,涵盖了所有行业和功能领域,其年收入超过80亿美元。贝恩的优势在于其独特的战略视角、优秀的咨询人才、实战的咨询方案、合作的咨询方式和持续的咨询效果,其劣势在于其相对较小的业务规模、有限的行业覆盖、缺乏创新的业务和面临的人才流失。贝恩的战略是继续专注于其在战略咨询领域的核心优势,同时拓展其在私募股权、并购重组、客户忠诚度等领域的业务,提升其在综合咨询领域的竞争力。贝恩的动态是近年来在全球范围内不断优化其业务结构和服务质量,提升了其在客户满意度和忠诚度方面的领先地位,获得了多个行业奖项和认可。贝恩的预期是在未来几年内,继续保持其在全球咨询市场的第三的地位,同时加大其在新兴市场和新兴领域的投入,提高其在市场中的份额和利润率。

Roland Berger: Roland Berger is the world's fourth largest strategic consulting firm with more than 30 years of history and more than 5000 consultants, advising 60% of the world's largest enterprises, covering all industries and functional areas, with annual revenue of more than $6 billion. Roland Berger's advantages lie in its independent ownership structure, localized service concept, focused industry areas, customized consulting solutions and practical consulting effects, while its disadvantages lie in its relatively low brand awareness, limited customer resources, lack of diversified business and brain drain. Roland Berger's strategy is to continue to adhere to its professionalism and independence in the field of strategic consulting, while expanding its business in the automotive, energy, chemical, medical and other fields, and enhance its competitiveness in the field of comprehensive consulting. Roland Berger's dynamic is that in recent years, it has continuously increased its business areas and service range worldwide, established long-term cooperative relations with many well-known enterprises and institutions, and improved its reputation and influence in the market. Roland Berger is expected to continue to improve its position in the global consulting market in the next few years, while increasing its investment in emerging markets and emerging fields, and increasing its market share and profit margin.

尚普咨询公司通过对其主要的竞争对手进行了一次全面的调研,得到了以下几点Conclusion和建议:

尚普咨询公司在全球咨询市场中的地位和竞争力还有很大的提升空间,需要加强其品牌建设、客户开发、业务创新和人才培养等方面的工作,以提高其在市场中的知名度、影响力和忠诚度。

尚普咨询公司在战略咨询领域的优势和特色还不够明显和突出,需要加强其战略思维、战略方法、战略方案和战略效果等方面的工作,以提高其在市场中的专业性、权威性和实效性。

尚普咨询公司在综合咨询领域的业务和能力还不够丰富和强大,需要加强其在运营、组织、技术、财务等领域的业务拓展和能力提升等方面的工作,以提高其在市场中的多元性、综合性和竞争性。




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  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "In-process Plastic Market Research Project in the Automotive Sector. The customer said: The project report completed by Shangpu Consulting in cooperation with our company is due to the wide range of projects and strong professional products. Thank you very much for the professional and detailed market research report of Shangpu Consulting. I look forward to cooperating again next time and wish Shangpu Consulting by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

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  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for "A Brand Sales Leading Research Project in the Water Purifier Industry. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • July 07, 2020, Shangpu Consulting received a satisfaction evaluation sheet from the customer's "Lithium Battery Enterprise Sales Strategy and Production Cost Research Project. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

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  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from a customer for "A Brand in an Industry Leading Sales Research Project for Three Consecutive Years. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

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