Enterprise training is a kind of human resource development activity to improve enterprise performance and employee development. It plays an important role in dealing with multiple challenges such as economic transformation, talent upgrading and social changes. However, corporate training is also facing many difficulties and problems, such as training needs analysis, training content design, training effect evaluation. Taking Shangpu Consulting as an example, this paper introduces the main methods and experiences of consulting companies in providing enterprise training consulting services, as well as the main challenges and coping strategies, aiming to provide some reference and enlightenment for enterprise training practice.

Enterprise training refers to the enterprise human resource development activities that take the enterprise as the organization or initiating unit, take the employees at all levels of the enterprise as the training object, and provide support for the improvement of organizational performance and the personal development of employees. It is an investment activity that not only helps to improve the knowledge, skills and attitudes of employees, but also helps to enhance the competitiveness, innovation and adaptability of enterprises. With the rapid development of China's economy and society, enterprise training has become an important means to promote industrial upgrading, optimize the talent structure and promote social progress.

However, corporate training is also facing many difficulties and problems, such as how to accurately analyze training needs, how to design effective training content, how to evaluate training effectiveness, how to use new technologies to improve training quality and efficiency. These problems often require professional knowledge, skills and experience to solve, and this is the value that consulting companies can provide. A consulting firm is an organization that, based on professional knowledge and skills, helps clients solve problems or improve their situation by providing them with information, suggestions, solutions and other services. In the field of enterprise training, consulting companies can provide customized training consulting services according to the characteristics and needs of customers, including but not limited to market research, demand analysis, content design, teacher allocation, implementation management, effect evaluation and other links.

Taking Shangpu Consulting as an example, this paper introduces the main methods and experiences of consulting companies in the process of providing enterprise training consulting services, as well as the main challenges and coping strategies. Shangpu Consulting is a professional industry research, market research, investment and financing consulting,IPOListing consulting and other services institutions, in the field of corporate training has a wealth of cases and resources. The following are the main measures taken by Champ Consulting at different stages:

Market research: Shangpu Consulting collects relevant data and information about the customer's industry and market through various channels, including policies and regulations, industry scale, market structure, competition pattern, development trend, etc., as well as the customer's basic situation, strategic objectives, core competitiveness, organizational structure, human resources status, etc., in order to have a comprehensive and in-depth understanding of the customer's training background and environment. Champ Consulting will also refer to and learn from the training practices of the client's competitors or peers to discover the client's strengths and weaknesses, as well as potential opportunities and threats.

Needs Analysis: Champ Consulting identifies and analyzes the training needs of customers through a variety of methods, including questionnaires, interviews and discussions, observation and inspection, document analysis, etc., involving the organizational, job and individual levels of customers. According to the training objectives and expectations of customers, as well as the current situation and gaps of employees, the Champ Consulting will determine the key points and difficulties of training, formulate training objectives and indicators, as well as the scope and objects of training.

Content design: According to the training needs of customers, Shangpu Consulting designs training content suitable for customers, including theoretical knowledge, practical skills, case analysis, simulation exercises, etc., in order to achieve the purposes of knowledge transfer, skill improvement, attitude change, etc. According to the principle of adult learning, Shangpu Consulting adopts heuristic, interactive and situational teaching methods to stimulate employees' interest and motivation in learning and improve their learning effect.

Teacher allocation: Champ Consulting selects appropriate training teachers, including internal lecturers and external lecturers, according to the training content and objects. Internal instructors are those with relevant expertise and experience within the client or within Champ Consulting, who are usually familiar with the client's business and culture and are able to provide more practical guidance and advice. External lecturers refer to Champ Consulting's cooperation with other institutions or individuals to introduce personnel with relevant professional knowledge and experience. They usually have a broader vision and richer cases, and can provide more diversified views and methods.

Implementation and management: Champ Consulting organizes and coordinates the implementation and management of training activities according to the customer's training plan, including the arrangement and scheduling of training venues, equipment, materials, time, personnel and other aspects. Champ Consulting will select the appropriate delivery method according to the different types and sizes of training activities, including offline training, online training or mixed training. Champ Consulting will also supervise and control the training process to find and solve possible problems or risks in a timely manner.

Effect evaluation: Shangpu Consulting evaluates the effect and value of training activities through various methods, including satisfaction survey, knowledge test, behavior observation, performance evaluation, etc., involving employees' effect and value of training activities, including employees' feedback on training activities themselves, the impact of training activities on employees' knowledge, skills and attitudes, and the contribution of training activities to enterprise performance and benefits. Based on the evaluation results, Champ Consulting will provide summary reports and improvement suggestions for training activities so that customers can make continuous improvement and optimization.

In the process of providing enterprise training consulting services, Champ Consulting has also encountered some challenges and difficulties, mainly including the following aspects:

Unclear or unstable customer needs: Some customers do not have a clear understanding or expression of their training needs, or frequently change their needs during the training process, making it difficult for consulting firms to develop a reasonable training program or adjust training plans. In order to deal with this situation, Champ Consulting will fully communicate and negotiate with the customer before the project starts, clarify the expectations and responsibilities of both parties, sign detailed contracts and agreements, and stipulate the procedures and conditions for change requirements. At the same time, Shangpu Consulting will also maintain close contact and feedback with customers during the project implementation process to resolve possible problems or differences in a timely manner.

Quality and innovation of training content: Due to the wide range and complexity of corporate training, it is a challenge to design high-quality and innovative training content that meets customer needs. In order to cope with this situation, Shangpu Consulting will use its professional advantages in industry research, market research, etc., combined with the actual situation and cases of customers, to design training content that is close to reality, targeted, in-depth and valuable. At the same time, Shangpu Consulting will also pay attention to the latest theories and methods, introduce new technologies and tools, and improve the innovation and attractiveness of training content.

Evaluation and certification of training effectiveness: Since corporate training activities often involve multiple levels and factors, it is difficult to evaluate their effectiveness and prove their value. In response to this situation, Champ Consulting uses a variety of methods and indicators to evaluate the effectiveness of training, including qualitative and quantitative methods, as well as indicators such as input, output, process, and results. To the extent possible, Champ Consulting will also establish causality or correlation to demonstrate the impact or contribution of training activities to business performance or employee development.

These are the main methods and experiences of Champ Consulting in providing enterprise training consulting services, as well as the main challenges and coping strategies encountered. It is hoped that this paper can provide some reference and enlightenment for enterprise training practice.