1. what is enterprise training consulting

Enterprise training consulting refers to professionals who provide training needs analysis, training program design, training implementation and evaluation services for enterprises. Corporate training consultants are not only trainers, but also consultants, planners, coordinators and evaluators. They need to provide customized training solutions according to the customer's organizational goals, strategic direction, human resources situation and learning needs, so as to help customers improve the ability and performance of employees and promote organizational change and development.

Development Trend of 2. Enterprise Training Consulting

With the acceleration of economic globalization, market competition and technological change, enterprises are facing increasingly complex and changeable external environment and internal challenges. In order to adapt to these changes, enterprises need to constantly update knowledge, improve skills, improve processes and innovative models, which are inseparable from effective training and learning. Therefore, the demand for training consulting is also growing, and more and more attention to the quality of training, effectiveness and return on investment.

According to the International Association of Consultants (ICF) published 《2020Global Coaching Industry Report,2019The total revenue of the global coaching market in27Billions of dollars, more2015years of growth.21%. Among them, corporate training consulting is an important part of the coaching market, occupying about40%market share. expected2025year, the total revenue of the global coaching market will reach36billion dollars, with an average annual growth rate6%。

In China, the enterprise training consulting market is also showing a rapid development trend. According to the "iResearch Consulting 《2019-2020Research Report on China's Enterprise Training Industry,2019The size of the Chinese enterprise training market reached1000Billions of dollars,2018years of growth.15.8%. Among them, corporate training consulting occupies about.30%market share, reached300Billions of dollars. expected2023The size of the Chinese enterprise training market will reach2000billion, with an average annual growth rate18.8%。

It can be seen from these data that corporate training consulting is an industry full of opportunities and challenges, and it is also an industry that requires continuous learning and innovation. With the increasing needs and expectations of customers, corporate training consultants need to continuously improve their professional level and service quality to meet the diversified, personalized and efficient training needs of customers.

What professional qualities do 3. enterprises need to train consultants?

To become an excellent enterprise training consultant, you need to have the following professional qualities:

1. Rich industry knowledge

Enterprise training consultants need to have in-depth understanding and insight into the industry they serve, including the industry's development history, current situation, trends, competitive landscape, core issues, success stories, etc. In this way, we can better understand the customer's background, needs and goals, and provide training programs that meet the characteristics and laws of the industry.

2. Educational background

Enterprise training consultants need to have a certain educational background, including education, psychology, management and other related fields of knowledge and skills. Only in this way can we make better use of adult learning theory, teaching design principles, evaluation methods and other tools and methods to design and implement effective training activities.

3. Communication ability

Corporate training consultants need to have good communication skills, including listening, expression, persuasion, coordination and so on. In this way, we can better establish trust and cooperation with customers, understand their real needs and expectations, provide clear and professional suggestions and feedback, and deal with various communication obstacles and conflicts.

4. Innovative thinking

Enterprise training consultants need to have innovative thinking, including observation, analysis, association, creation and so on. In this way, we can better find the potential problems and opportunities of customers, provide novel and valuable solutions, and stimulate the interest and participation of students in various forms and means.

5. Keen insight into customer needs and ability to solve problems

Corporate training consultants need to have a keen insight into customer needs and be able to provide appropriate problem diagnosis, analysis and resolution methods according to the different situations of customers. They need to be able to identify the customer's training needs, goals, obstacles and effects from multiple perspectives and levels, as well as the internal and external factors that affect these factors. They also need to be able to develop feasible training programs according to the customer's resources, budget, time and other conditions, including training content, form, methods, tools, personnel, venues, etc. They also need to be able to adjust training strategies and methods in a timely manner during the training implementation process to respond to various emergencies and changes. They also need to be able to conduct effective training evaluations after the training, including satisfaction, learning effects, behavior changes and performance improvements, as well as provide improvement suggestions and follow-up services.

Career Development Path of 4. Enterprise Training Consultant

The career development path of corporate training consultants can generally be divided into the following stages:

1. Primary stage

The initial stage of the enterprise training consultant is mainly responsible for the implementation of the customer has determined the training program, including the preparation of training materials, the implementation of training activities, the collection of feedback information. Under guidance, they need to master basic training skills and methods, be familiar with the industries and customers they serve, and build self-confidence and credibility.

2. Intermediate stage

The enterprise training consultant at the intermediate stage is mainly responsible for participating in the customer's training needs analysis and program design, including collecting and analyzing data, making suggestions and programs, communicating and coordinating resources, etc. To a certain extent, they need to complete some or all of the consulting projects independently, show their professional knowledge and innovation ability, and establish their own style and characteristics.

3. Advanced stage

The senior corporate training consultant is responsible for leading and managing the client's overall training program, including developing project plans, assigning project tasks, monitoring project progress, and evaluating project effectiveness. They need to be in charge of multiple or large-scale consulting projects in a comprehensive manner, demonstrate their strategic thinking and leadership, and build their brand and influence.

5. how to become an excellent enterprise training consultant

To become an excellent enterprise training consultant, in addition to the above-mentioned professional qualities, but also need to continue to learn and practice. Here are some suggestions that you can refer:

1. Constantly update knowledge

Enterprise training consultants need to constantly update their knowledge base, including industry knowledge, education knowledge, management knowledge and so on. They can read books, magazines, reports and other literature, participate in various training, seminars, conferences and other activities, pay attention to various media, platforms, communities and other information sources, understand the latest industry trends, theoretical views, case experience, etc., and improve their professional level and vision.

2. Continuously accumulate experience

Enterprise training consultants need to continuously accumulate their own practical experience, including the customers, projects, industries, etc. They can exercise their consulting skills and methods and improve their service quality and effectiveness by participating in consulting projects of various sizes, types and fields, contacting various customers, problems, scenarios, etc.

3. 不断反思改进

企业培训咨询师需要不断反思自己的工作过程和结果，包括自己的优势、劣势、机会、挑战等。他们可以通过收集和分析客户、学员、同事等各方的反馈意见，识别自己的工作中存在的问题和不足，制定并执行改进计划，提升自己的工作效率和满意度。

4. 不断寻求指导

企业培训咨询师需要不断寻求他人的指导和帮助，包括同行、导师、专家等。他们可以通过建立和维护良好的人际关系，寻找和借鉴他人的成功经验和失败教训，获取和分享各种资源和信息，提升自己的职业发展和竞争力。

六、尚普咨询公司服务过的客户案例

尚普咨询公司是一家专业从事企业培训咨询服务的公司，成立于2010年，拥有一支由资深行业专家、教育专家和管理专家组成的团队，为各行各业的客户提供高质量、高效果、高回报的培训解决方案。以下是尚普咨询公司服务过的部分客户案例：

1. 某知名电商平台

该客户是一家知名的电商平台，面临着市场竞争激烈、用户需求多变、技术变革快速等挑战。为了提升员工的创新能力和服务水平，该客户委托尚普咨询公司为其提供一系列的培训咨询服务。尚普咨询公司通过对该客户进行深入的需求分析，设计了一个以“创新思维与服务设计”为主题的培训方案，包括以下几个环节：

培训前：进行员工创新能力和服务水平的基线测试，确定培训目标和指标。

培训中：采用线上线下相结合的方式，进行为期三个月的培训活动，涵盖创新思维理论、创新方法工具、创新案例分享、创新实践项目等内容。

培训后：进行员工创新能力和服务水平的终线测试，评估培训效果和投资回报。

该培训方案取得了显著的效果，员工创新能力和服务水平均有显著提升，客户满意度达到了95%Above.

2. 某国际酒店集团

该客户是一家国际知名的酒店集团，拥有多个品牌和多个市场，面临着品牌形象不统一、市场需求不一致、员工流失率高等问题。为了提升员工的品牌认同感和忠诚度，该客户委托尚普咨询公司为其提供一系列的培训咨询服务。尚普咨询公司通过对该客户进行全面的品牌诊断，设计了一个以“品牌文化与员工故事”为主题的培训方案，包括以下几个环节：

培训前：进行员工品牌认知和忠诚度的基线测试，确定培训目标和指标。

培训中：采用线上线下相结合的方式，进行为期六个月的培训活动，涵盖品牌文化理念、品牌故事技巧、品牌大使培养、品牌故事征集等内容。

培训后：进行员工品牌认知和忠诚度的终线测试，评估培训效果和投资回报。

该培训方案取得了显著的效果，员工品牌认知和忠诚度均有显著提升，客户满意度达到了98%Above.

3. 某知名汽车制造商

该客户是一家知名的汽车制造商，面临着产品质量下降、客户投诉增多、市场份额下滑等问题。为了提升员工的质量意识和能力，该客户委托尚普咨询公司为其提供一系列的培训咨询服务。尚普咨询公司通过对该客户进行系统的质量分析，设计了一个以“质量管理与持续改进”为主题的培训方案，包括以下几个环节：

培训前：进行员工质量意识和能力的基线测试，确定培训目标和指标。

培训中：采用线上线下相结合的方式，进行为期九个月的培训活动，涵盖质量管理理论、质量管理工具、质量管理案例、质量改进项目等内容。

培训后：进行员工质量意识和能力的终线测试，评估培训效果和投资回报。

该培训方案取得了显著的效果，员工质量意识和能力均有显著提升，客户满意度达到了99%Above.

Conclusion

企业培训咨询是一个充满机会和挑战的行业，也是一个需要不断学习和创新的行业。本文从企业培训咨询的定义、发展趋势、职业素养和发展路径等方面进行了深入探讨，并结合尚普咨询公司服务过的客户案例，展示了如何成为一名优秀的企业培训咨询师。希望本文能够对有志于从事或已经从事企业培训咨询行业的人士有所启发和帮助。