1. what is enterprise training consulting

Enterprise training consulting refers to professionals who provide training needs analysis, training program design, training implementation and evaluation services for enterprises. Corporate training consultants are not only trainers, but also consultants, planners, coordinators and evaluators. They need to provide customized training solutions according to the customer's organizational goals, strategic direction, human resources situation and learning needs, so as to help customers improve the ability and performance of employees and promote organizational change and development.

Development Trend of 2. Enterprise Training Consulting

With the acceleration of economic globalization, market competition and technological change, enterprises are facing increasingly complex and changeable external environment and internal challenges. In order to adapt to these changes, enterprises need to constantly update knowledge, improve skills, improve processes and innovative models, which are inseparable from effective training and learning. Therefore, the demand for training consulting is also growing, and more and more attention to the quality of training, effectiveness and return on investment.

According to the International Association of Consultants (ICF) published 《2020Global Coaching Industry Report,2019The total revenue of the global coaching market in27Billions of dollars, more2015years of growth.21%. Among them, corporate training consulting is an important part of the coaching market, occupying about40%market share. expected2025year, the total revenue of the global coaching market will reach36billion dollars, with an average annual growth rate6%。

In China, the enterprise training consulting market is also showing a rapid development trend. According to the "iResearch Consulting 《2019-2020Research Report on China's Enterprise Training Industry,2019The size of the Chinese enterprise training market reached1000Billions of dollars,2018years of growth.15.8%. Among them, corporate training consulting occupies about.30%market share, reached300Billions of dollars. expected2023The size of the Chinese enterprise training market will reach2000billion, with an average annual growth rate18.8%。

It can be seen from these data that corporate training consulting is an industry full of opportunities and challenges, and it is also an industry that requires continuous learning and innovation. With the increasing needs and expectations of customers, corporate training consultants need to continuously improve their professional level and service quality to meet the diversified, personalized and efficient training needs of customers.

What professional qualities do 3. enterprises need to train consultants?

To become an excellent enterprise training consultant, you need to have the following professional qualities:

1. Rich industry knowledge

Enterprise training consultants need to have in-depth understanding and insight into the industry they serve, including the industry's development history, current situation, trends, competitive landscape, core issues, success stories, etc. In this way, we can better understand the customer's background, needs and goals, and provide training programs that meet the characteristics and laws of the industry.

2. Educational background

Enterprise training consultants need to have a certain educational background, including education, psychology, management and other related fields of knowledge and skills. Only in this way can we make better use of adult learning theory, teaching design principles, evaluation methods and other tools and methods to design and implement effective training activities.

3. Communication ability

Corporate training consultants need to have good communication skills, including listening, expression, persuasion, coordination and so on. In this way, we can better establish trust and cooperation with customers, understand their real needs and expectations, provide clear and professional suggestions and feedback, and deal with various communication obstacles and conflicts.

4. Innovative thinking

Enterprise training consultants need to have innovative thinking, including observation, analysis, association, creation and so on. In this way, we can better find the potential problems and opportunities of customers, provide novel and valuable solutions, and stimulate the interest and participation of students in various forms and means.

5. Keen insight into customer needs and ability to solve problems

Corporate training consultants need to have a keen insight into customer needs and be able to provide appropriate problem diagnosis, analysis and resolution methods according to the different situations of customers. They need to be able to identify the customer's training needs, goals, obstacles and effects from multiple perspectives and levels, as well as the internal and external factors that affect these factors. They also need to be able to develop feasible training programs according to the customer's resources, budget, time and other conditions, including training content, form, methods, tools, personnel, venues, etc. They also need to be able to adjust training strategies and methods in a timely manner during the training implementation process to respond to various emergencies and changes. They also need to be able to conduct effective training evaluations after the training, including satisfaction, learning effects, behavior changes and performance improvements, as well as provide improvement suggestions and follow-up services.

Career Development Path of 4. Enterprise Training Consultant

The career development path of corporate training consultants can generally be divided into the following stages:

1. Primary stage

The initial stage of the enterprise training consultant is mainly responsible for the implementation of the customer has determined the training program, including the preparation of training materials, the implementation of training activities, the collection of feedback information. Under guidance, they need to master basic training skills and methods, be familiar with the industries and customers they serve, and build self-confidence and credibility.

2. Intermediate stage

The enterprise training consultant at the intermediate stage is mainly responsible for participating in the customer's training needs analysis and program design, including collecting and analyzing data, making suggestions and programs, communicating and coordinating resources, etc. To a certain extent, they need to complete some or all of the consulting projects independently, show their professional knowledge and innovation ability, and establish their own style and characteristics.

3. Advanced stage

The senior corporate training consultant is responsible for leading and managing the client's overall training program, including developing project plans, assigning project tasks, monitoring project progress, and evaluating project effectiveness. They need to be in charge of multiple or large-scale consulting projects in a comprehensive manner, demonstrate their strategic thinking and leadership, and build their brand and influence.

5. how to become an excellent enterprise training consultant

To become an excellent enterprise training consultant, in addition to the above-mentioned professional qualities, but also need to continue to learn and practice. Here are some suggestions that you can refer:

1. Constantly update knowledge

Enterprise training consultants need to constantly update their knowledge base, including industry knowledge, education knowledge, management knowledge and so on. They can read books, magazines, reports and other literature, participate in various training, seminars, conferences and other activities, pay attention to various media, platforms, communities and other information sources, understand the latest industry trends, theoretical views, case experience, etc., and improve their professional level and vision.

2. Continuously accumulate experience

Enterprise training consultants need to continuously accumulate their own practical experience, including the customers, projects, industries, etc. They can exercise their consulting skills and methods and improve their service quality and effectiveness by participating in consulting projects of various sizes, types and fields, contacting various customers, problems, scenarios, etc.

3. Constantly reflect on improvement

Corporate training consultants need to constantly reflect on their own work process and results, including their own strengths, weaknesses, opportunities, challenges and so on. By collecting and analyzing feedback from customers, students, colleagues and other parties, they can identify problems and deficiencies in their work, formulate and implement improvement plans, and improve their work efficiency and satisfaction.

Constantly seeking guidance

Corporate training consultants need to constantly seek the guidance and help of others, including peers, mentors, experts, etc. They can improve their career development and competitiveness by establishing and maintaining good interpersonal relationships, looking for and learning from others' successful experiences and failures, obtaining and sharing various resources and information.

6. cases of clients served by Champu Consulting

Champu Consulting is a company specializing in corporate training consulting services, founded in2010In, we have a team of senior industry experts, education experts and management experts to provide high-quality, high-effect and high-return training solutions for customers in all walks of life. The following are some of the customer cases served by Champ Consulting:

1. A well-known e-commerce platform

This customer is a well-known e-commerce platform facing challenges such as fierce market competition, changeable user needs, and rapid technological changes. In order to improve the innovation ability and service level of employees, the client entrusted Shangpu consulting company to provide a series of training and consulting services. Through an in-depth needs analysis of the client, Shangpu Consulting has designed a training program with the theme of "innovative thinking and service design", including the following links:

Pre-training: conduct baseline tests of employee innovation capabilities and service levels to determine training objectives and indicators.

During the training: a three-month training activity was conducted by combining online and offline methods, covering innovative thinking theories, innovative methods and tools, innovative case sharing, innovative practice projects, etc.

After the training: conduct the final test of employee innovation ability and service level, and evaluate the training effect and return on investment.

The training program has achieved remarkable results, the innovation ability and service level of employees have been significantly improved, and customer satisfaction has reached95%Above.

2. An international hotel group

The customer is an internationally renowned hotel group with multiple brands and multiple markets, facing problems such as inconsistent brand image, inconsistent market demand, and high employee turnover. In order to enhance the brand identity and loyalty of employees, the client commissioned Shangpu Consulting to provide a series of training and consulting services. Through a comprehensive brand diagnosis of the customer, Shangpu Consulting designed a training program with the theme of "brand culture and employee stories", including the following links:

Pre-training: conduct a baseline test of employee brand awareness and loyalty to determine training objectives and indicators.

During the training: a six-month training activity was conducted by combining online and offline methods, covering brand culture concepts, brand story skills, brand ambassador training, brand story collection, etc.

After training: conduct the final test of brand awareness and loyalty of employees to evaluate the training effect and return on investment.

The training program has achieved remarkable results, employee brand awareness and loyalty have been significantly improved, customer satisfaction has reached.98%Above.

3. A well-known car manufacturer

The customer is a well-known automobile manufacturer facing problems such as declining product quality, increasing customer complaints, and declining market share. In order to improve the quality awareness and ability of employees, the client commissioned the Shangpu consulting company to provide a series of training and consulting services. Through a systematic quality analysis of the client, Shangpu Consulting designed a training program on the theme of "quality management and continuous improvement", including the following links:

Before training: conduct the baseline test of employees' quality awareness and ability, and determine the training objectives and indicators.

During the training: a nine-month training activity was conducted by combining online and offline methods, covering quality management theories, quality management tools, quality management cases, quality improvement projects, etc.

After the training: conduct the final line test of employees' quality awareness and ability to evaluate the training effect and return on investment.

The training program has achieved remarkable results, staff quality awareness and ability have been significantly improved, customer satisfaction reached.99%Above.

Conclusion

Corporate training consulting is an industry full of opportunities and challenges, and it is also an industry that requires continuous learning and innovation. This paper discusses the definition, development trend, professional quality and development path of enterprise training consulting, and shows how to become an excellent enterprise training consultant in combination with the customer cases served by Shangpu Consulting Company. It is hoped that this paper can inspire and help those who are interested in or have been engaged in the enterprise training consulting industry.