Shangpu Consulting: Necessary Conditions and Advantages of National Manufacturing Individual Champion Proof-Shangpu Consulting Company

400-969-2866

Enterprise Training Consulting: How to Improve the Ability and Performance of Employees

2024-07-26 15:45:49 Source: Champu Consulting Visits:0

一、企业培训咨询的概念与价值

The concept of enterprise training consulting

企业培训咨询是一种为企业提供培训需求分析、培训方案设计、培训内容开发、培训实施管理、培训效果评估等全方位服务的专业咨询活动。企业培训咨询的目的是根据企业的战略目标、组织结构、人才结构、岗位职责、胜任力模型等因素,制定出符合企业特点和需求的培训体系和计划,提高员工的知识技能和行为素养,促进员工的个人发展和职业生涯规划,提升员工的能力和绩效,增强企业的核心竞争力和市场优势。

企业培训咨询的价值

企业培训咨询有以下几方面的价值:

1) Help enterprises identify and solve training problems. Through the analysis and diagnosis of the current situation of the enterprise, the key problems affecting the ability and performance of employees are found out, and targeted solutions are worked out to avoid blind or ineffective training investment.

2) Help enterprises to establish and improve the training system. Through combing and aligning the strategic objectives, organizational structure, talent structure, job responsibilities, competency model and other factors of the enterprise, a training system suitable for the development stage and characteristics of the enterprise is established, including training objectives, training contents, training methods, training objects, training time, training budget and other elements, so as to form a set of scientific, reasonable and sustainable training plan.

3) Help enterprises to provide and optimize training content. Through the research and analysis of the market and industry, combined with their own professional knowledge and experience, for enterprises to provide or develop high-quality and meet the needs of the training content, including theoretical knowledge, case analysis, practical exercises and other forms, to ensure that the training content and the actual work of employees and performance related, improve the absorption and application effect of training content.

4) Help enterprises to manage and evaluate the training effect. Through the use of advanced training management platforms such as Cloud School, we provide enterprises with training implementation management and supervision services, including training notification, training registration, training check-in, training feedback, training assessment and other links to ensure the smooth progress and quality control of training. At the same time, through the use of scientific training effect evaluation models and methods, to provide enterprises with training effect evaluation and improvement suggestions, including satisfaction evaluation, learning effect evaluation, behavior transformation evaluation, performance improvement evaluation and other levels, to quantify and demonstrate the input-output ratio and value return of training.

Process and Method of 2. Enterprise Training Consulting

Enterprise training consulting process

The process of enterprise training consulting generally includes the following five stages:

1) Demand analysis phase. At this stage, the corporate training consultant communicates with the corporate leadership or human resources department to understand the company's strategic objectives, organizational structure, talent structure, job responsibilities, competency model and other basic information, to clarify the company's training needs and expectations, and to determine the objectives and scope of training consulting.

21) Diagnostic analysis phase. At this stage, the corporate training consultant conducts a comprehensive diagnosis and analysis of the current situation of the company through questionnaires, in-depth interviews, focus groups, observation methods, etc., to find out the key issues and reasons that affect the ability and performance of employees, and to determine the training and consulting Key points and difficulties.

3) Scheme design stage. At this stage, the enterprise training consultant, based on the results of the diagnostic analysis, combined with the best practices of the market and the industry, formulates a practical training plan for the enterprise, including training objectives, training content, training methods, training objects, training time, training budget and other elements, and communicates and confirms with the enterprise.

41) Implementation management stage. At this stage, the enterprise training consultant provides or develops high-quality and meet the needs of the training content for the enterprise according to the content of the scheme design, and uses the advanced training management platform such as cloud school to provide the implementation management and supervision services of the training for the enterprise, so as to ensure the smooth progress and quality control of the training.

5) Effect evaluation stage. At this stage, the enterprise training consultant uses scientific training effect evaluation model and method to provide the enterprise with training effect evaluation and improvement suggestions, quantify and display the input-output ratio and value return of training, and summarize and feedback with the enterprise.

Methods of Enterprise Training Consulting

Enterprise training consulting methods are mainly the following:

1)需求分析法。需求分析法是通过对企业的战略目标、组织结构、人才结构、岗位职责、胜任力模型等因素的梳理和对齐,明确企业的培训需求和期望,确定培训咨询的目标和范围。需求分析法的主要步骤包括:确定需求分析的对象、方法和工具;收集和整理需求分析的数据;分析和识别培训需求;编制和提交需求分析报告。

2)诊断分析法。诊断分析法是通过对企业的现状进行全面诊断和分析,找出影响员工能力和绩效的关键问题和原因,确定培训咨询的重点和难点。诊断分析法的主要步骤包括:确定诊断分析的对象、方法和工具;收集和整理诊断分析的数据;分析和识别培训问题;编制和提交诊断分析报告。

3) Scheme design method. The program design method is based on the results of diagnostic analysis, combined with the best practices of the market and industry, to develop a practical training program for enterprises, including training objectives, training content, training methods, training objects, training time, training budget and other elements. The main steps of the programme design method include: determining the principles, methods and tools of programme design; setting training objectives; designing training content; selecting training methods; identifying training targets; scheduling training; budgeting training costs; and preparing and submitting programme design reports.

4) Implement the management law. The implementation management method is to provide or develop high-quality and meet the needs of training content for enterprises according to the content of the scheme design, and use advanced training management platforms such as cloud school to provide enterprises with training implementation management and supervision services to ensure the smooth progress and quality control of training. The main steps of implementing the management law include: determining the principles, methods and tools for implementing management; providing or developing training content; issuing training notices; organizing training registration; arranging training venues, equipment, materials, etc.; implementing training check-in, feedback, assessment, etc.; supervising and evaluating the quality of training; preparing and submitting implementation management reports.

5) Effect evaluation method. The effect evaluation method is to use scientific training effect evaluation models and methods to provide enterprises with training effect evaluation and improvement suggestions, quantify and demonstrate the input-output ratio and value return of training. The main steps of the effectiveness assessment method include: determining the principles, methods and tools for effectiveness assessment; selecting models and indicators for effectiveness assessment; collecting and organizing data for effectiveness assessment; analyzing and calculating the results of effectiveness assessment; making recommendations for effectiveness assessment; and preparing and submitting effectiveness assessment reports.

三、企业培训咨询的案例与展望

The Case of Enterprise Training Consulting

尚普咨询公司可以为企业提供人力资源管理咨询服务,其服务范围涵盖人力资源战略规划、组织结构设计、人才激励与绩效管理、人才培养与发展等领域。尚普咨询公司的企业培训咨询服务是其核心业务之一,其服务对象包括金融、制造、医疗、教育等多个行业的知名企业。以下是尚普咨询公司为某制造企业提供的企业培训咨询服务的案例:

该制造企业是一家专业从事高端机械设备生产和销售的企业,其产品涉及航空、航天、军工等领域,具有较高的技术含量和市场占有率。近年来,随着市场竞争的加剧和客户需求的多样化,该企业面临着产品创新能力不足、员工技能水平不高、员工流失率较高等问题,影响了其市场竞争力和盈利能力。为了解决这些问题,该企业决定对其员工进行全面的培训,提升其能力和绩效,同时为其未来的发展打下坚实的人才基础。

The company signed a one-year training consulting contract with Shangpu Consulting, and Shangpu Consulting provided it with a full range of training consulting services. Champ Consulting conducted training and consulting for the company in accordance with the following process:

1) Demand analysis phase. Shangpu Consulting Company has communicated with the leadership and human resources department of the enterprise for many times to understand the basic situation of the enterprise's strategic objectives, organizational structure, talent structure, job responsibilities, competency model, etc., to clarify the training needs and expectations of the enterprise, and to determine the objectives and scope of training consulting. After analysis, Shangpu Consulting Company found that the training needs of the company are mainly concentrated in the following aspects: improving the product knowledge and technical ability of employees; improving the innovative thinking and problem-solving ability of employees; improving the communication and cooperation and customer service ability of employees; and improving the professional quality and loyalty of employees.

21) Diagnostic analysis phase. Through questionnaires, in-depth interviews, focus groups, observation methods and other ways, Shangpu Consulting conducted a comprehensive diagnosis and analysis of the current situation of the enterprise, identified the key problems and reasons affecting the ability and performance of employees, and identified the key and difficult points of training and consulting. After analysis, Shangpu Consulting Company found that the company has the following main problems: product knowledge and technical capabilities are not balanced, some employees lack in-depth understanding of product principles, functions, advantages, etc., resulting in unstable product quality and customer satisfaction Low; lack of innovative thinking and problem-solving capabilities, and some employees lack keen insight into market changes and customer needs, lead to the lack of vitality of product innovation and the lack of obvious competitive advantages; weak communication and customer service capabilities, and some employees lack effective communication skills and teamwork spirit, resulting in frequent internal conflicts and low work efficiency; low professionalism and loyalty, Some employees lack recognition and respect for corporate culture and values, resulting in high employee turnover and insufficient talent reserves.

3)方案设计阶段。尚普咨询公司根据诊断分析的结果,结合市场和行业的最佳实践,为该企业制定了切实可行的培训方案,包括培训目标、培训内容、培训方法、培训对象、培训时间、培训预算等要素,并与该企业进行了沟通和确认。具体的培训方案如下:

Training objectives: to improve employees' product knowledge and technical ability, enhance employees' innovative thinking and problem solving ability, enhance employees' communication and cooperation and customer service ability, and enhance employees' professional quality and loyalty.

Training content: According to different training objectives, the following four modules of training content are designed:

1)产品知识和技术能力模块。该模块主要包括以下几个方面的内容:产品原理、功能、优势、应用场景等基础知识;产品设计、开发、测试、维护等核心技术;产品质量管理、安全管理、环境管理等关键流程;产品市场分析、竞争对手分析、客户需求分析等重要技巧。

2)创新思维和问题解决能力模块。该模块主要包括以下几个方面的内容:创新思维的概念、特征、类型、方法等基础知识;创新思维的培养、激发、运用等核心技能;问题解决的概念、原则、步骤、方法等基础知识;问题解决的识别、分析、解决、评估等核心技能。

3) Communication collaboration and customer service capability module. This module mainly includes the following aspects: basic knowledge such as the concept, importance, principles and methods of communication and cooperation; core skills such as communication and cooperation skills, strategies and practices; basic knowledge such as the concept, importance, principles and methods of customer service; core skills such as customer service skills, strategies and practices.

4)职业素养和忠诚度模块。该模块主要包括以下几个方面的内容:职业素养的概念、内涵、类型、标准等基础知识;职业素养的培养、提升、展示等核心技能;忠诚度的概念、内涵、类型、标准等基础知识;忠诚度的培养、提升、展示等核心技能。

Training methods: According to different training contents, the following training methods are selected: teaching method, case method, demonstration method, simulation method, game method, discussion method, group work method, etc.

Training objects: According to different training objectives and contents, the following types of training objects are determined: R & D personnel, production personnel, sales personnel, after-sales personnel, management personnel, etc.

培训时间:根据不同的培训内容和对象,安排了以下几个培训时间:每个模块的培训时间为8小时,每个月进行一次,共计四个月;每次培训前后进行一次测试,每次测试时间为1小时,共计八次;每次培训结束后进行一次反馈,每次反馈时间为0.5小时,共计四次。

培训预算:根据不同的培训内容和对象,预算了以下几项培训费用:培训师费用、培训场地费用、培训资料费用、培训设备费用、培训餐饮费用等。

4)实施管理阶段。尚普咨询公司根据方案设计的内容,为该企业提供了高质量且符合需求的培训内容,并运用云学堂等先进的培训管理平台,为该企业提供了培训的实施管理和监督服务,保证了培训的顺利进行和质量控制。具体的实施管理如下:

1)提供或开发培训内容。尚普咨询公司根据该企业的产品特点和行业特色,为其提供了专业且实用的产品知识和技术能力模块的培训内容,并邀请了该企业的技术专家进行了审核和确认;尚普咨询公司根据市场和行业的最佳实践,为其开发了创新且有趣的创新思维和问题解决能力模块的培训内容,并邀请了该企业的创新团队进行了审核和确认;尚普咨询公司根据该企业的客户特点和服务标准,为其提供了专业且实用的沟通协作和客户服务能力模块的培训内容,并邀请了该企业的客户代表进行了审核和确认;尚普咨询公司根据该企业的文化特色和价值观,为其开发了创新且有趣的职业素养和忠诚度模块的培训内容,并邀请了该企业的文化大使进行了审核和确认。

2)发布培训通知。尚普咨询公司通过云学堂平台,向该企业的所有员工发布了详细且及时的培训通知,包括培训的目的、内容、方法、对象、时间、地点、注意事项等信息,并提醒员工及时进行培训报名。

3)组织培训报名。尚普咨询公司通过云学堂平台,为该企业的所有员工提供了便捷且高效的培训报名服务,包括在线填写报名表、在线选择培训班次、在线查看报名结果等功能,并及时反馈员工的报名情况和意见。

4)安排培训场地、设备、资料等。尚普咨询公司根据不同的培训内容和方法,为该企业预定了合适且舒适的培训场地,并提供了必要且完善的培训设备,包括投影仪、音响、白板等,并为每位参加培训的员工准备了精美且实用的培训资料,包括培训手册、培训笔记本、培训笔等,并为每位参加培训的员工提供了免费且美味的培训餐饮,包括早餐、午餐、下午茶等。

5)执行培训签到、反馈、考核等。尚普咨询公司通过云学堂平台,为该企业提供了便捷且高效的培训签到、反馈、考核服务,包括在线扫码签到、在线填写反馈表、在线参加考试等功能,并及时反馈员工的签到情况和意见,并根据考试成绩和反馈意见,对员工进行评价和奖惩。

6)监督和评价培训质量。尚普咨询公司通过云学堂平台,为该企业提供了全面且客观的培训质量监督和评价服务,包括在线查看培训师的资质、经验、评分等信息,在线查看培训内容的质量、适用性、满意度等指标,在线查看培训方法的有效性、创新性、趣味性等指标,在线查看培训管理的规范性、及时性、专业性等指标,并根据各项指标,对培训质量进行综合评价和改进建议。

5)效果评估阶段。尚普咨询公司运用科学的培训效果评估模型和方法,为该企业提供了培训的效果评估和改进建议,量化和展示了培训的投入产出比和价值回报。具体的效果评估如下:

1)选择效果评估的模型和指标。尚普咨询公司采用了基尔帕特里克(Kirkpatrick)的四级培训效果评估模型,分别对培训的满意度、学习效果、行为转化、业绩提升等四个层次进行了评估,并根据不同的层次,选择了以下几个主要指标:满意度评估指标包括培训师、培训内容、培训方法、培训管理等方面的满意度;学习效果评估指标包括知识掌握度、技能掌握度、态度改变度等方面的学习效果;行为转化评估指标包括产品知识和技术能力、创新思维和问题解决能力、沟通协作和客户服务能力、职业素养和忠诚度等方面的行为转化;业绩提升评估指标包括产品质量、产品创新、客户满意度、员工流失率等方面的业绩提升。

2)收集和整理效果评估的数据。尚普咨询公司通过云学堂平台,为该企业收集和整理了各种类型的效果评估数据,包括培训前后的测试数据、培训后的反馈数据、培训后一定时间内的跟踪数据、企业内部的业绩数据等,并对这些数据进行了清洗、归类、汇总等处理。

3)分析和计算效果评估的结果。尚普咨询公司运用了各种统计分析方法,对收集和整理好的效果评估数据进行了分析和计算,得出了各个层次和指标的效果评估结果,并将这些结果以图表和报告的形式展示出来。

4)提出效果评估的建议。尚普咨询公司根据分析和计算出来的效果评估结果,对该企业提出了针对性且实用性的效果评估建议,包括保持或强化已经取得的良好效果,改进或优化还存在的不足或问题,制定或调整未来的培训计划或策略等,并与该企业进行了总结和反馈。

经过一年的培训咨询服务,该企业取得了显著且可持续的培训效果,其员工的能力和绩效都有了明显提升,其产品质量、产品创新、客户满意度、员工流失率等业绩指标都有了显著改善,其市场竞争力和盈利能力都有了显著增强。该企业对尚普咨询公司的培训咨询服务表示了高度赞赏和满意,并表示愿意与尚普咨询公司继续合作,共同推进其人才培养与发展战略。

企业培训咨询的展望

随着市场环境的变化和客户需求的多样化,企业面临着越来越多的挑战和机遇,人才成为企业的核心竞争力和发展动力。因此,企业培训咨询作为一种有效的人才培养与发展手段,将会越来越受到企业的重视和欢迎。同时,随着科技的进步和创新的发展,企业培训咨询也将会呈现出以下几个方面的新趋势和特点:

1)更加智能化。利用人工智能、大数据、云计算等先进技术,实现培训咨询的智能化,包括智能化的需求分析、诊断分析、方案设计、实施管理、效果评估等环节,提高培训咨询的效率和质量。

2)更加个性化。利用用户画像、用户行为、用户反馈等数据,实现培训咨询的个性化,包括个性化的培训内容、培训方法、培训对象、培训时间等要素,满足不同员工的不同需求和喜好。

3)更加互动化。利用社交媒体、在线社区、在线直播等平台,实现培训咨询的互动化,包括互动化的培训师、培训学员、培训内容、培训方法等方面,增强培训咨询的参与度和吸引力。

4)更加开放化。利用开放式课程、开放式资源、开放式平台等方式,实现培训咨询的开放化,包括开放化的培训内容、培训方法、培训对象、培训时间等要素,拓展培训咨询的覆盖范围和影响力。

综上所述,企业培训咨询是一种专业且有效的人才培养与发展服务,其主要包括需求分析、诊断分析、方案设计、实施管理、效果评估等五个阶段,其主要方法有需求分析法、诊断分析法、方案设计法、实施管理法、效果评估法等。企业培训咨询可以帮助企业提升员工的能力和绩效,提高企业的市场竞争力和盈利能力。未来,企业培训咨询将会呈现出更加智能化、个性化、互动化、开放化等新趋势和特点。



User evaluation

Champu Consulting-Market Research & Consulting China Pioneer

immediate consultation
  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "In-process Plastic Market Research Project in the Automotive Sector. The customer said: The project report completed by Shangpu Consulting in cooperation with our company is due to the wide range of projects and strong professional products. Thank you very much for the professional and detailed market research report of Shangpu Consulting. I look forward to cooperating again next time and wish Shangpu Consulting by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project of the Network Designated City Transport Company. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for "A Brand Sales Leading Research Project in the Water Purifier Industry. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • July 07, 2020, Shangpu Consulting received a satisfaction evaluation sheet from the customer's "Lithium Battery Enterprise Sales Strategy and Production Cost Research Project. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Coal Mine Tunnel Drilling Rig Market Share Proof Project. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from a customer for "A Brand in an Industry Leading Sales Research Project for Three Consecutive Years. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "China Bird's Nest Industry Market Ranking Research Project. The customer said: has cooperated many times, as always satisfied, also recommend to other enterprises cooperation. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for a hazardous waste treatment research project. The customer said: this is the organizational structure of the survey, the service process is very good, wish your company's consulting work is getting better and better, look forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

  • On July 16, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the Shared Beauty Research Project. The customer said: The content of Phase I and Phase II is satisfactory, and we look forward to signing a long-term agreement in the later period. The research part of the country will continue to cooperate with your company. I wish users a prosperous career, evergreen foundation!

  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project on the Organizational Structure of Two Liquor Production Enterprises. The customer said: This is an organizational structure survey, the service process is very good, looking forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

In the field of consulting, Champ Consulting can also provide you with the following services:
Research Module research content
Market research Industry status market capacity Product Application channel mode Supply chain market competition Market Consulting
Competitor Research Enterprise background Enterprise Finance Sales Data Market Strategy Production Equipment Supply Procurement Technology R & D
warehousing logistics channel construction Human Resources Enterprise Strategy      
User Research Consumer Survey consumption behavior attitude Publicity/Promotion Product Service Brand Research consumer characteristics
satisfaction survey Employee satisfaction user satisfaction        
Market Entry Advisory Macro Industry Research competitive enterprise research Downstream User Research Channel Research Due Diligence Return on Investment
Floor module Landing implementation recommendations Long-term cooperation        
Business investment due diligence Target industry market investment value due diligence Industry Benchmarking Enterprise Research Target Enterprise Credit Assessment Report Project investment due diligence    
industry planning Market research market access development strategy investment location Acquisition and integration IPO Fundraising
Credit Report Basic information Major Events Production/Operation Network enterprise scale Operating strength Financial strength Legal risk
Future business prediction Overall credit rating cooperative risk warning        
Brand/Sales Proof Market Share Proof Market Share Proof Proof of brand strength Industry Proof Specialized new proof Proof of sales strength Proof of technological leadership
National/Global Status Certificate            
Service advantages
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise
  • Focus on production and research

    15 Year

    Champ Consulting has been established for 15 years.

    48 Intellectual Property Rights

    Independent methodology

    80% of the information comes from first-hand research.

  • massive data

    118 Billionth

    Self-built database 11.8 billion

    Covering 1978 industries in China

    0.1 billion new data per year

    Industry Big Data Platform

  • Research Team

    118 +

    Have a 300 team of professional consultants

    Practical operation and management experience of top enterprises

    88% of members have international PMP certificates

  • Intellectual Property

    48 Item

    Independent methodology

    48 independent intellectual property rights

    high-tech enterprise

    Industry Big Data Platform

Customer Evaluation
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise

For detailed cases, please contact the consultant.

400-969-2866

One-to-one service for free consultants

Please leave your phone number and one of our consultants will contact you directly within 10 minutes (working hours).