Corporate training refers to the process of educating and training employees to improve their skills and knowledge in a specific field. The purpose of enterprise training is to improve the performance of employees, enhance the core competitiveness of the organization, and achieve the strategic objectives of the organization. The content and form of enterprise training can be customized according to the needs and characteristics of the enterprise, including functional skills, technical skills, soft skills, team training, leadership training, compliance training, etc.

A consulting firm is a service-oriented enterprise whose main business is to provide professional knowledge and solutions. The core asset of a consulting firm is talent, so it is an important task for a consulting firm to train and retain excellent consultants. The training of consulting companies needs to consider the following characteristics:

The nature of a consultant's work is high-intensity, high-pressure, and high-change, requiring a wide range of knowledge and skills to respond to the needs of different clients and projects.

Consultants work in different locations and times, and require a high degree of autonomy and flexibility to adapt to different work environments and rhythms.

Consultants work in a team-based manner and require good communication and coordination skills to build effective relationships with clients and colleagues.

The goal of a consultant is to create value and require innovation and problem-solving skills to provide high-quality consulting services and solutions to clients.

Based on the above characteristics, the training of the consulting company needs to meet the following requirements:

The training content should keep pace with the development and changes of consulting business, reflect the needs and trends of customers and the market, and provide the latest knowledge and skills.

The form of training should be adapted to the characteristics of the consultant's work, provide flexible and diverse learning methods, take into account efficiency and effectiveness, and make full use of the consultant's free time and space.

The training process should be combined with the consultant's work practice, provide practical and meaningful learning scenarios, strengthen the application and transformation of learning, and improve the consultant's work ability and performance.

Taking Shangpu Consulting as an example, this paper shares the best practices of three enterprise training, namely:

Establishing Enterprise University and Building Learning Organization

Adopt blended learning to improve training efficiency and effectiveness

Use the enterprise online learning platform to promote the transformation of training results

1. the establishment of enterprise university, to create a learning organization

Enterprise university is a kind of enterprise as the main body, the goal of cultivating and developing enterprise talents, the core of enterprise culture, the guidance of enterprise strategy, the basis of enterprise needs, the support of enterprise resources, the evaluation of enterprise benefits, the concept of lifelong learning, the characteristics of systematization, specialization and internationalization, and the means of training, education, research, consultation, service and other functions, to enhance the competitiveness of enterprises as the mission of the enterprise internal education institutions.

Shangpu Consulting established Shangpu University in 2008 to provide consultants with systematic career development paths and continuous learning opportunities, cultivate the professionalism and leadership of consultants, and build a learning organization. The main features of Champ University are:

Guided by corporate strategy and based on customer needs, design training courses and systems to ensure the pertinence and practicality of training content.

With corporate culture as the core and consultants as the main body, establish a training community, encourage consultants to actively participate in and share learning, and form a learning atmosphere and habits.

Supported by enterprise resources, with internal lecturers as the main force, make full use of the professional knowledge and experience of consultants to improve the quality and efficiency of training.

Taking the enterprise benefit as the evaluation and the performance improvement as the goal, the tracking and feedback mechanism of training effect is established to promote the transformation and application of training results.

The training courses at Champ University are divided into four levels, namely:

The basic course, aimed at new consultants, mainly covers the general situation of the consulting industry, the introduction of Shangpu consulting, the process and methods of consulting projects, the basic requirements of consulting skills, etc., with the aim of helping consultants to quickly adapt to the consulting work and environment and to establish their professional identity and sense of belonging.

The advanced course is aimed at consultants with certain consulting experience. It mainly covers the management and control of consulting projects, the improvement and expansion of consulting skills, professional knowledge and case analysis in the consulting field. The purpose is to help consultants improve their consulting ability and level and assume more consulting responsibilities and roles.

The advanced course, aimed at consultants with rich consulting experience, mainly covers the planning and design of consulting projects, the innovation and application of consulting skills, cutting-edge knowledge and trend analysis in the consulting field, etc., with the aim of helping consultants expand their consulting horizons and thinking and provide high-quality consulting services and solutions.

The leadership course is aimed at the leaders and leaders of consulting projects. It mainly covers the strategic positioning and value creation of consulting projects, the leadership and influence of consulting skills, the construction and development of consulting teams, and the relationship and maintenance of consulting clients. The purpose is to help consultants improve their consulting leadership and influence, and achieve the success of consulting projects and customer satisfaction.

The training effect of Champ University has been recognized and praised by consultants and customers, and Champ Consulting has gained the reputation and competitive advantage of the industry.

2. the use of blended learning to improve training efficiency and effectiveness

Blended learning refers to a learning mode that combines different learning methods and methods to achieve the best learning effect. The advantages of blended learning are:

According to the characteristics and needs of learners, we can choose suitable learning methods and methods to improve the pertinence and personalization of learning.

Different learning resources and media can be used to enrich the content and form of learning and improve the diversity and interest of learning.

It can balance different learning environments and time, flexibly arrange the progress and rhythm of learning, and improve the autonomy and flexibility of learning.

It can integrate different learning processes and results, strengthen the interaction and feedback of learning, and improve the efficiency and effect of learning.

Shangpu Consulting adopts a blended learning model, combining face-to-face training, online learning, case analysis, group discussion, role-playing, simulation exercises, field visits, project practice and other learning methods to provide consultants with a comprehensive and in-depth learning experience. The main features of Blended Learning at Champ Consulting are:

Based on face-to-face training and supplemented by online learning, a complete learning cycle of pre-learning, classroom learning, and follow-up learning is formed to ensure that the knowledge and skills of consultants are mastered and consolidated.

With case analysis as the main line and group discussion as the auxiliary, build a real and challenging learning scene, stimulate the learning interest and motivation of the consultant, and improve the consultant's ability to analyze and solve problems.

With role-playing as the core and simulation exercises as support, create an interactive and feedback learning environment, cultivate the communication and collaboration skills of consultants, and enhance the confidence and trust of consultants.

Take the field investigation as the breakthrough and the project practice as the verification, expand the consultant's learning vision and thinking, promote the application and transformation of the consultant's learning achievements, and realize the improvement of the consultant's working ability and performance.

The training effect of Champ Consulting's blended learning has been recognized and appreciated by consultants and clients, and Champ Consulting has thus improved the input-output ratio and rate of return of training.

3. the use of enterprise online learning platform to promote the transformation of training results

Enterprise online learning platform is a kind of learning tool that uses Internet technology to provide online learning resources and services for enterprise employees. The advantages of an enterprise online learning platform are:

It can provide rich and diverse learning resources, including video, audio, text, pictures, animation, games, etc., to meet the different learning needs and preferences of consultants.

It can realize learning anytime and anywhere, no matter where the consultant is, as long as there is a network connection, you can learn through computers, mobile phones, tablets and other devices, making full use of the fragmented time and space of the consultant.

It can realize personalized and intelligent learning, recommend appropriate learning content and path according to the learning goal and level of the consultant, and provide timely learning feedback and suggestions according to the learning progress and effect of the consultant.

It can realize social and collaborative learning, promote learning communication and interaction between consultants through forums, chat, comments, scoring, sharing and other functions, and enhance learning collaboration and support among consultants through team learning, competition learning, mentor guidance and so on.

Shangpu Consulting uses the enterprise online learning platform to provide consultants with convenient and efficient learning tools and promote the transformation of training results. The main features of Shangpu Consulting's corporate online learning platform are:

With consulting business as the theme and consultants as the object, professional courses and micro-courses for consultants have been developed, covering all stages and aspects of consulting projects, including consulting methods, consulting skills, consulting fields, consulting cases, etc. Consultants provide systematic and comprehensive learning resources.

With the consulting project as the carrier and the consultant as the participant, the learning tasks and activities based on the consulting project are designed, including the analysis, planning, implementation and evaluation of the consulting project, which provides the consultant with a practical and meaningful learning scene.

With the consulting team as a unit and consultants as members, a learning community and network based on the consulting team is established, including the introduction, members, projects, achievements and other information of the consulting team, which provides an interactive and collaborative learning environment for consultants.

With the consultation effect as the evaluation and the consultant as the beneficiary, the learning evaluation and reward mechanism based on the consultation effect is established, including the index, data, feedback and improvement of the consultation effect, which provides the consultant with the motivation and recognition of learning.

The training effect of Shangpu Consulting's corporate online learning platform has been supported and trusted by consultants and customers, and Shangpu Consulting has also improved the continuity and sustainability of training.

Summary

Taking Shangpu Consulting as an example, this paper shares the best practices of three enterprise training, namely:

Establishing Enterprise University and Building Learning Organization

Adopt blended learning to improve training efficiency and effectiveness

Use the enterprise online learning platform to promote the transformation of training results

This paper aims to provide some reference and enlightenment for the design and implementation of enterprise training, hoping to be helpful to the training work of consulting companies and other enterprises.