1. uses data and analytics to identify training consultancy needs

The demand of training consultation refers to the problems or goals that enterprises hope to solve through training consultation. Identifying the need for training consultancy is a prerequisite for developing an effective programme. However, many times, companies do not know what kind of training consultation they really need, or only have a vague idea. At this time, you need to use data and analysis to help companies clarify and refine their needs.

Data and analytics can help companies identify training consulting needs in the following ways:

Analysis from the external environment: By collecting and analyzing industry, market, competitors and other relevant data, we can understand the external environment in which the enterprise is located, as well as the impact and requirements of the external environment on the enterprise. For example, Shangpu Consulting once provided training and consulting services for an automobile manufacturer. Through the analysis of the development trend, market demand, competition pattern and other data of the automobile industry, it found the opportunities and challenges faced by the enterprise and the core competencies that need to be improved.

From the internal situation analysis: by collecting and analyzing financial, production, sales, human resources and other relevant data, you can understand the internal situation of the enterprise, as well as the impact of internal conditions on the enterprise and restrictions. For example, Shangpu Consulting once provided training and consulting services for an electronics retailer. Through the analysis of the company's revenue, cost, profit, customer satisfaction and other data, it found the problems and room for improvement of the company, as well as the key indicators that need to be improved.

From goal setting analysis: by collecting and analyzing the vision, mission, strategy, goals and other relevant data of the enterprise, we can understand the development direction and expected results of the enterprise, as well as the feasibility and rationality of the goals. For example, Shangpu Consulting once provided training and consulting services for a financial service institution. Through the analysis of the enterprise's strategic planning, business objectives, performance appraisal and other data, it found the advantages and disadvantages of the enterprise, as well as the difficulties and bottlenecks that need to be broken through.

From the stakeholder analysis: by collecting and analyzing the relevant data of senior managers, middle managers, front-line employees, customers, partners, etc., we can understand the needs and expectations of the stakeholders of the enterprise, as well as the relationship and influence between the stakeholders. For example, Champ Consulting once provided training and consulting services for a medical device manufacturer. Through the analysis of the company's employee satisfaction, customer feedback, partner evaluation and other data, it found the company's culture and values, as well as the need for improvement. Communication and collaboration issues.

Through the above four aspects of data and analysis, can help enterprises from different angles and levels to identify their own training consulting needs, so as to lay a solid foundation for the development of effective training consulting programs.

2. the use of data and analysis to design training consulting programmes

The training consulting program refers to the content and form of training consulting services selected or customized by enterprises according to their own needs. Designing a program of training consulting is key to achieving effective results. However, many times, companies do not know how to choose or customize their own training consulting program, or only a rough idea. At this time, you need to use data and analysis to help companies design training consulting programs.

Data and analysis can help companies design training consulting solutions in the following ways:

From the goal-oriented analysis: by clarifying and quantifying the training consulting objectives of the enterprise, it can provide guidance and basis for the design of training consulting programs. For example, Shangpu Consulting once provided training and consulting services for a catering chain enterprise. Through communication and consultation with the enterprise, it was determined that the goal of training and consulting was to improve the management ability of store managers, as well as specific performance indicators, such as store revenue, passenger flow, employee turnover rate, etc.

From content matching analysis: by comparing and evaluating different training consultation content, reference and suggestion can be provided for selecting or customizing training consultation content. For example, Shangpu Consulting once provided training and consulting services for a clothing brand. By comparing and evaluating different training and consulting contents, such as product knowledge, sales skills, customer service, etc., it was found that the training and consulting contents most needed by the enterprise were brand image and cultural communication.

From form adaptation analysis: by examining and testing different forms of training consultation, it can provide the basis and optimization for selecting or customizing the form of training consultation. For example, Shangpu Consulting once provided training consulting services for a software development company. Through examining and testing different forms of training consulting, such as online courses, offline seminars, and practical exercises, it was found that the most suitable form of training consulting for the company is blended learning.

From the analysis of resource integration: by investigating and using the available resources inside and outside the enterprise, it can provide support and guarantee for the implementation of training consulting programs. For example, Champ Consulting once provided training and consulting services for a travel company, and by investigating and using the resources available inside and outside the enterprise, such as internal mentors, external experts, and partner agencies, it discovered the resources and potential partners available to the enterprise.

Through the data and analysis of the above four aspects, enterprises can design their own training consulting programs from different angles and levels, so as to increase the possibility of achieving effective training consulting results.

3. use of data and analytics to evaluate the effectiveness of training consultations

The effect of training consulting refers to the degree and quality of problem solving or goal achievement achieved by an enterprise through training consulting services. Evaluating the effect of training consultation is an important part of testing and improving training consultation services. However, many times, companies do not know how to evaluate the effect of training consultation, or only have a subjective feeling. At this time, you need to use data and analysis to help companies evaluate the effectiveness of training consulting.

Data and analytics can help companies evaluate the effectiveness of training consultations in the following ways:

From feedback collection and analysis: by collecting and analyzing the feedback of training consulting participants, managers, customers and other relevant personnel, we can understand the satisfaction and recognition of training consulting services. For example, Shangpu Consulting once provided training consulting services for an educational institution. By collecting and analyzing the feedback of teachers, students, parents and other relevant personnel of the institution, it was found that training consulting services can improve teachers' teaching ability and students' academic performance. Positive impact.

From behavior observation and analysis: By observing and analyzing the behavior changes of training consultation participants at work, we can understand the actual effect of training consultation services on improving participants' abilities and potentials. For example, Shangpu Consulting once provided training and consulting services for a logistics company. By observing and analyzing the behavior changes of the company's drivers, dispatchers, warehouse keepers and other related personnel at work, it was found that the training and consulting services can improve participants' The significant effect of safety awareness and operating standards.

From the comparative analysis of the results: by comparing and analyzing the relevant data before and after training consulting, we can understand the specific contribution of training consulting services to the realization of enterprise goals and the improvement of enterprise conditions. For example, Champ Consulting once provided training consulting services for a hotel group. By comparing and analyzing the relevant data of the group before and after the training consulting, such as occupancy rate, room income, customer loyalty, etc., it was found that the training consulting services had made a significant contribution to improving the group's business performance and market competitiveness.

From the impact assessment analysis: by assessing the impact of training consulting services on the internal and external environment and stakeholders, we can understand the potential value of training consulting services to promote sustainable development and social responsibility of enterprises. For example, Champ Consulting once provided training and consulting services for an environmental protection company. By evaluating the impact of the company's training and consulting on environmental protection, community development, employee welfare, etc., it was found that the training and consulting services could enhance the company's society. The potential value of influence and brand image.

Through the data and analysis of the above four aspects, it can help enterprises to evaluate the effectiveness of their training consulting from different angles and levels, so as to provide basis and suggestions for testing and improving training consulting services.

Conclusion:

Enterprise training consulting is an important service, which can help enterprises to improve the ability of employees, stimulate the potential of employees, and enhance the competitiveness of enterprises. However, to achieve effective training consulting, you need to use data and analysis to support your decisions and make your corporate training consulting more informed. This paper introduces how to use data and analysis to identify the needs of training consulting, design training consulting programs, evaluate the effectiveness of training consulting, and combine the specific cases of Shangpu consulting service customers to illustrate the application and value of data and analysis in enterprise training consulting.