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Shangpu Consulting: Do you understand the service process and quality standards of market research companies?

2024-07-18 15:00:23  来源:尚普咨询  浏览量:0

一、市场调研公司的服务流程

市场调研公司的服务流程是指市场调研公司为客户提供市场调研服务的全过程,包括前期的沟通、合同、方案,中期的数据收集、分析、报告,后期的反馈、评价、维护等环节。市场调研公司的服务流程一般可以分为以下几个步骤:

确定调研需求。市场调研公司与客户进行充分的沟通,了解客户的市场调研目的、内容、范围、对象、预算、时间等需求,为客户提供专业的建议和解决方案。

签订调研合同。市场调研公司与客户签订正式的市场调研合同,明确双方的权利和义务,以及市场调研的具体内容、方法、费用、期限、保密等条款。

制定调研方案。市场调研公司根据客户的需求和合同,制定详细的市场调研方案,包括调研的目标、问题、假设、指标、方法、工具、样本、流程、人员、质量控制等内容,并提交给客户审核和确认。

执行调研计划。市场调研公司按照调研方案,组织专业的调研团队,采用合适的调研方法,如问卷调查、深度访谈、焦点小组、观察法、实验法等,收集相关的市场数据和信息,同时进行质量检查和数据清洗。

分析调研数据。市场调研公司利用统计分析、逻辑分析、因果分析等方法,对收集到的数据和信息进行整理、归纳、分析,发现其中的规律、趋势、问题、机会等,得出有价值的Conclusionand recommendations.

撰写调研报告。市场调研公司根据分析结果,撰写系统、完整、规范的市场调研报告,包括AbstractCatalogue,Text、附录等部分,反映市场调研的全过程和主要发现,并提供可行的市场策略和行动方案。

提交调研成果。市场调研公司按照合同约定,及时向客户提交市场调研报告和相关的数据资料,以及其他可能的调研成果,如图表、视频、音频等,为客户提供便捷的查阅和使用方式。

收集调研反馈。市场调研公司在提交调研成果后,主动与客户沟通,收集客户对市场调研的反馈意见和评价,了解客户的满意度和需求,为后续的服务改进和维护提供依据。

二、市场调研公司的质量标准

市场调研公司的质量标准是指市场调研公司为保证市场调研服务的质量和效果,而制定的一系列的规范和要求,涉及市场调研的各个环节和方面。市场调研公司的质量标准一般包括以下几个方面:

调研方案的质量标准。调研方案是市场调研的基础和指导,其质量直接影响市场调研的效率和效果。调研方案的质量标准主要包括以下几个方面:①调研方案要符合客户的需求和目标,能够有效地解决客户的问题。②调研方案要具有科学性和可行性,能够运用合理的调研方法和工具,收集准确和有效的数据和信息。③调研方案要具有创新性和前瞻性,能够把握市场的变化和趋势,提出有价值的见解和建议。

调研数据的质量标准。调研数据是市场调研的核心和依据,其质量直接影响市场调研的可信度和价值。调研数据的质量标准主要包括以下几个方面:①调研数据要具有真实性和客观性,能够真实地反映市场的现状和特点,避免出现虚假和误导的数据。②调研数据要具有完整性和充分性,能够涵盖市场的各个方面和层面,避免出现缺失和不足的数据。③调研数据要具有一致性和可比性,能够按照统一的标准和方法进行收集和处理,避免出现矛盾和差异的数据。

调研报告的质量标准。调研报告是市场调研的成果和展示,其质量直接影响市场调研的影响力和价值。调研报告的质量标准主要包括以下几个方面:①调研报告要符合客户的需求和目标,能够清晰地回答客户的问题,提供有用的信息和建议。②调研报告要具有逻辑性和条理性,能够按照一定的结构和格式,组织好调研的过程和结果,避免出现混乱和重复的内容。③调研报告要具有简洁性和易读性,能够用简明的语言和图表,表达出调研的要点和亮点,避免出现冗长和晦涩的内容。 4. 调研服务的质量标准。调研服务是市场调研公司与客户的交互和沟通,其质量直接影响市场调研的效率和满意度。调研服务的质量标准主要包括以下几个方面:①调研服务要具有专业性和诚信性,能够遵守市场调研的行业规范和道德准则,保护客户的利益和隐私。②调研服务要具有及时性和灵活性,能够根据客户的需求和市场的变化,及时调整和优化市场调研的方案和方法,提高市场调研的效果。③调研服务要具有友好性和互动性,能够与客户保持良好的沟通和合作,及时反馈和解决市场调研的问题和困难,提高客户的满意度和忠诚度。

三、尚普咨询的市场调研优势和成就

尚普咨询是一家专业的市场调研公司,成立于2008年,总部位于北京,拥有超过200名的市场调研专家和顾问,为全国各地的企业和机构提供高质量的市场调研服务。尚普咨询在市场调研领域有着以下的优势和成就:

尚普咨询拥有丰富的市场调研经验和案例,涵盖了多个行业和领域,如消费品、医疗健康、教育培训、金融投资、互联网科技等,为客户提供了全面和深入的市场洞察和策略指导。例如,尚普咨询曾为某知名的教育培训机构进行了市场调研,分析了目标市场的规模、结构、需求、竞争、机会等,为客户制定了有效的市场拓展和品牌建设的方案,帮助客户实现了业绩的增长和市场的占领。

尚普咨询拥有先进的市场调研技术和工具,利用大数据、人工智能、云计算等技术,收集和分析海量的市场数据和信息,为客户提供了准确和实时的市场情报和预测。例如,尚普咨询曾为某知名的互联网科技公司进行了市场调研,利用自主开发的市场调研平台,对用户的行为、偏好、满意度等进行了实时的监测和分析,为客户提供了有针对性的产品优化和运营推广的建议,帮助客户提高了用户的活跃度和忠诚度。

尚普咨询拥有优秀的市场调研团队和服务,拥有一支由资深的市场调研专家和顾问组成的团队,具有丰富的行业知识和市场洞察力,为客户提供了专业和贴心的市场调研服务。例如,尚普咨询曾为某知名的医疗健康公司进行了市场调研,与客户保持了密切的沟通和合作,根据客户的需求和反馈,及时调整和优化市场调研的方案和方法,为客户提供了满意的市场调研报告和成果,赢得了客户的高度评价和信赖。

Conclusion

市场调研是一项重要的市场营销活动,能够为企业提供有价值的市场信息和策略指导,帮助企业把握市场的机会和挑战,提高企业的竞争力和发展潜力。市场调研公司是专门从事市场调研服务的机构,能够为企业提供专业和高效的市场调研解决方案,帮助企业实现市场调研的目标和效果。市场调研公司的服务流程和质量标准是影响市场调研效果和客户满意度的重要因素,也是市场调研公司的核心竞争力和品牌形象的体现。尚普咨询是一家专业的市场调研公司,拥有丰富的市场调研经验和案例,先进的市场调研技术和工具,优秀的市场调研团队和服务,为客户提供了高质量的市场调研服务,赢得了客户的认可和信赖。




User evaluation

Champu Consulting-Market Research & Consulting China Pioneer

immediate consultation
  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "In-process Plastic Market Research Project in the Automotive Sector. The customer said: The project report completed by Shangpu Consulting in cooperation with our company is due to the wide range of projects and strong professional products. Thank you very much for the professional and detailed market research report of Shangpu Consulting. I look forward to cooperating again next time and wish Shangpu Consulting by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project of the Network Designated City Transport Company. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for "A Brand Sales Leading Research Project in the Water Purifier Industry. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • July 07, 2020, Shangpu Consulting received a satisfaction evaluation sheet from the customer's "Lithium Battery Enterprise Sales Strategy and Production Cost Research Project. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Coal Mine Tunnel Drilling Rig Market Share Proof Project. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from a customer for "A Brand in an Industry Leading Sales Research Project for Three Consecutive Years. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "China Bird's Nest Industry Market Ranking Research Project. The customer said: has cooperated many times, as always satisfied, also recommend to other enterprises cooperation. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for a hazardous waste treatment research project. The customer said: this is the organizational structure of the survey, the service process is very good, wish your company's consulting work is getting better and better, look forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

  • On July 16, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the Shared Beauty Research Project. The customer said: The content of Phase I and Phase II is satisfactory, and we look forward to signing a long-term agreement in the later period. The research part of the country will continue to cooperate with your company. I wish users a prosperous career, evergreen foundation!

  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project on the Organizational Structure of Two Liquor Production Enterprises. The customer said: This is an organizational structure survey, the service process is very good, looking forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

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Service advantages
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise
  • Focus on production and research

    15 Year

    Champ Consulting has been established for 15 years.

    48 Intellectual Property Rights

    Independent methodology

    80% of the information comes from first-hand research.

  • massive data

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    Self-built database 11.8 billion

    Covering 1978 industries in China

    0.1 billion new data per year

    Industry Big Data Platform

  • Research Team

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    Have a 300 team of professional consultants

    Practical operation and management experience of top enterprises

    88% of members have international PMP certificates

  • Intellectual Property

    48 Item

    Independent methodology

    48 independent intellectual property rights

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Customer Evaluation
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise

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