In today's business environment, enterprises not only have to deal with the increasingly fierce market competition, but also deal with the changing customer needs, technological innovation, policies and regulations and other factors. These challenges and changes require enterprises to have the ability to be efficient, flexible, innovative and collaborative, as well as the ability to respond quickly and adapt to market changes. However, many organizations still use traditional organizational structures and processes, resulting in the following problems:

Organizational structure is too rigid, too many levels, poor communication, affecting the efficiency of decision-making and execution;

The process is too complex, redundant and inefficient, resulting in waste of resources and time delay;

Lack of cross-sectoral, cross-functional, cross-regional collaboration mechanism, it is difficult to form the overall advantages and synergies;

Lack of external perspective, expertise and innovative thinking makes it difficult to grasp market opportunities and respond to competitive threats.

In order to solve these problems, many enterprises seek the help of consulting companies, hoping to provide professional, effective and innovative solutions by bringing in external experts and resources. However, the traditional consulting model also has some limitations:

Consulting projects are usually one-off, short-term and standardized, which is difficult to meet the long-term development and individual needs of enterprises;

Consultants usually only provide recommendations and programs, and do not participate in the implementation and implementation, it is difficult to ensure the implementation of the program and effect evaluation;

Consulting firms often rely only on internal teams and resources, and do not take full advantage of external networks and platforms, making it difficult to obtain the latest, most comprehensive, and most suitable experts and information.

Therefore, in addition to the traditional consulting model, a new consulting model-external brain service-came into being. External brain service refers to consulting companies providing customized, continuous, participatory and collaborative consulting services to customers by using their own or third-party platforms to help customers optimize organizational structure and processes and enhance core competitiveness. The main features of the external brain service are as follows:

Customization: According to the customer's specific needs, goals, background and characteristics, tailor the most suitable solution for the customer, rather than applying standardized templates or methods;

Continuity: to establish long-term cooperative relationship with customers, not only in the project start and end phase, but also in the project implementation and follow-up phase, to provide continuous support and services;

Participatory: not only provide recommendations and programs, but also participate in implementation and execution, share responsibilities and risks with customers, and share results and benefits;

Collaborative: not only rely on internal teams and resources, but also make full use of external networks and platforms to provide customers with more perspective, knowledge and innovation by bringing in external experts and resources.

The main values of external brain services are as follows:

Optimize the organizational structure: by analyzing the customer's strategic objectives, business model, organizational culture and other factors, design the most suitable for the customer's organizational structure, function allocation, staffing and other aspects, so that the organizational structure is more concise, efficient and flexible;

Optimize process management: by analyzing the customer's business process, workflow, information process and other aspects, design the most suitable flow chart, process standard, process control and other aspects, so that process management is more clear, standardized and effective;

Enhance collaboration capabilities: through the establishment of cross-departmental, cross-functional, and cross-regional collaboration mechanisms, promote internal communication, coordination, and collaboration to form overall advantages and synergies;

Enhance innovation ability: by introducing external perspective, professional knowledge and innovative thinking, to provide customers with new ideas, methods and solutions to help customers seize market opportunities and respond to competitive threats.

The main implementation methods of external brain services are as follows:

Determine the needs: in-depth communication with customers, understand the customer's needs, objectives, background and characteristics, determine the scope, content, time and budget of the project;

Build a team: according to the needs of the project, select the most suitable experts and resources from the internal or third-party platform to form a professional project team;

Plan: work closely with customers, through data collection, analysis, evaluation and other methods, to develop the most suitable solution for customers, and feedback and correction with customers;

Implementation: closely cooperate with customers, implement and implement solutions through training, guidance, supervision, etc., and follow up and evaluate with customers;

Continuous improvement: Establish long-term cooperative relationship with customers, provide continuous support and service after the end of the project, and make continuous improvement and optimization according to market changes and customer feedback.

In order to show the actual effect and advantages of the external brain service, the following are the specific cases of the clients of the Shangpu consulting service:

Case 1: A large manufacturing enterprise is facing problems such as intensified market competition, serious product homogeneity and insufficient innovation ability. Shangpu Consulting provides it with external brain services. Through the introduction of external experts and resources, it provides it with new solutions in product development, market expansion, brand building, etc., and participates in the implementation and execution. The results show that the enterprise's product innovation ability, market share, brand awareness and other aspects have been significantly improved.

Case 2: A medium-sized service company is facing problems such as rapid business expansion, chaotic organizational structure, and inefficient process management. Shangpu Consulting provides external brain services for it. By analyzing its strategic objectives, business model, organizational culture and other factors, it designs the most suitable organizational structure, function allocation, staffing and other aspects, and participates in the implementation and implementation. The results show that the organizational structure of the enterprise is more concise, efficient and flexible, and the process management is more clear, standardized and effective.

Case 3: A small technology enterprise is facing problems such as rapid technology update, lack of talents, and difficulties in knowledge management. Champ Consulting provides it with external brain services. Through the use of third-party platforms, it provides it with the latest, most comprehensive and most suitable technical experts and information, and participates in the implementation and execution. The results show that the technical level, talent reserve and knowledge accumulation of the enterprise have been significantly improved.