1. team composition

咨询公司的外脑服务团队通常由以下几类人员组成：项目经理、咨询顾问、分析师和行业专家。每一类人员都有其特定的职责和作用，需要根据项目的需求和特点进行合理的配置和搭配。

Project Manager: The project manager is the core and leader of the external brain service team, responsible for the planning, execution and delivery of the entire project, as well as communication and coordination with customers. Project managers need to have the following competencies: project management, customer relationship management, consulting methodology and leadership. The selection and training of project managers is an important task for consulting firms and needs to be matched and adjusted according to the size, difficulty and importance of the project, as well as the experience, professionalism and style of the project manager.

Consultant: Consultant is the main executor of the external brain service team, responsible for collecting and analyzing data, proposing and validating hypotheses, forming and presentingConclusion，以及制定和实施解决方案。咨询顾问需要具备以下几方面的能力：分析能力、创造能力、沟通能力和执行能力。咨询顾问的招聘和培训是咨询公司的基础工作，需要根据项目的内容、领域和方法，以及咨询顾问的背景、知识和技能，进行筛选和分配。

分析师：分析师是外脑服务团队的支持者，负责协助咨询顾问进行数据的收集和处理，以及其他的辅助工作。分析师需要具备以下几方面的能力：数据能力、工具能力、学习能力和协作能力。分析师的引进和培养是咨询公司的后备力量，需要根据项目的数据量、类型和复杂度，以及分析师的经验、能力和兴趣，进行选择和发展。

Industry experts: Industry experts are consultants to the external brain service team and are responsible for providing industry knowledge, experience and insights, as well as links and resources to the industry. Industry experts need to have the following capabilities: industry capabilities, professional capabilities, insight and influence. The introduction and utilization of industry experts is a value-added service of consulting companies, which needs to be invited and cooperated according to the industry, theme and difficulty of the project, as well as the qualification, reputation and relationship of the industry experts.

尚普咨询公司是一家专注于企业管理的咨询公司，拥有一支由不同背景和专业的人员组成的外脑服务团队。尚普咨询公司在团队组成方面的做法有以下几点：

Project Managers: The project managers of Shangpu Consulting are selected and trained from consultants, with rich project experience and customer resources, as well as in-depth understanding and enthusiasm for the Internet, e-commerce and digital fields. The project manager at Champs Consulting is not only responsible for managing projects, but also for developing and maintaining clients, as well as training and guiding consultants and analysts.

咨询顾问：尚普咨询公司的咨询顾问主要来自于两个渠道：一是从知名的商学院或工程学院招聘的应届毕业生，二是从互联网、电子商务或数字化相关的企业或机构挖掘的有经验的人才。尚普咨询公司的咨询顾问都经过了严格的筛选和培训，具有较强的分析、创造、沟通和执行能力，以及对互联网、电子商务和数字化领域的兴趣和敏感度。

分析师：尚普咨询公司的分析师主要来自于两个渠道：一是从知名的理工科或统计学院招聘的应届毕业生，二是从互联网、电子商务或数字化相关的企业或机构挖掘的有潜力的人才。尚普咨询公司的分析师都经过了严格的筛选和培训，具有较强的数据、工具、学习和协作能力，以及对互联网、电子商务和数字化领域的好奇和探索精神。

行业专家：尚普咨询公司的行业专家主要来自于两个渠道：一是从互联网、电子商务或数字化相关的行业协会、研究机构或媒体机构邀请的有影响力的专家，二是从互联网、电子商务或数字化相关的企业或机构邀请的有经验的高管或顾问。尚普咨询公司的行业专家都经过了严格的审核和评估，具有较强的行业、专业、洞察和影响力，以及对互联网、电子商务和数字化领域的热爱和贡献意愿。

2. Team Process

The external brain service team of a consulting firm usually needs to follow the following stages of the process: project initiation, project execution and project delivery. Each stage has its specific objectives and tasks, which need to be reasonably arranged and controlled according to the characteristics and requirements of the project.

项目启动：项目启动是外脑服务团队与客户建立合作关系的阶段，主要包括以下几个步骤：项目确定、项目合同、项目准备和项目启动会议。项目启动的目标是明确项目的背景、目的、范围、方法、计划、资源和风险

Project execution: Project execution is the stage in which the external brain service team and the customer work together to solve the problem, which mainly includes the following steps: data collection, data analysis, hypothesis verification,Conclusion形成和解决方案制定。项目执行的目标是通过有效的数据和逻辑，找出问题的根本原因和最佳解决方案。

项目交付：项目交付是外脑服务团队向客户展示成果的阶段，主要包括以下几个步骤：报告撰写、报告演示、反馈征求和解决方案实施。项目交付的目标是通过清晰的报告和有力的演示，赢得客户的认可和满意。

尚普咨询公司在团队流程方面的做法有以下几点：

项目启动：尚普咨询公司的项目启动阶段非常重视与客户的沟通和协作，通过多次的访谈和讨论，确保对项目的需求和期望有清晰的理解和共识，以及对项目的合同和准备有充分的安排和准备。尚普咨询公司的项目启动会议通常会邀请客户的高层和关键人员参加，以展示项目的价值和重要性，以及团队的专业和信心。

项目执行：尚普咨询公司的项目执行阶段非常注重数据的质量和分析的方法，通过多种的数据来源和工具，以及严格的分析框架和流程，确保对问题的分析和解决有充分的依据和逻辑。尚普咨询公司的项目执行阶段通常会定期与客户进行沟通和汇报，以及进行中期和终期的检查和评估，以保证项目的进度和质量，以及客户的参与和反馈。

项目交付：尚普咨询公司的项目交付阶段非常重视报告的内容和形式，通过精心的报告撰写和设计，以及专业的报告演示和讲解，确保向客户传达清晰的Conclusion和建议，以及有力的证据和案例。尚普咨询公司的项目交付阶段通常会邀请客户的决策者和利益相关者参加，以争取项目的通过和支持，以及后续的合作和推荐。

三、团队文化

咨询公司的外脑服务团队不仅需要有合理的组成和流程，还需要有良好的文化和氛围，以激发团队的创造力和效率，以及增强团队的凝聚力和忠诚度。咨询公司的外脑服务团队的文化和氛围主要体现在以下几个方面：团队价值观、团队沟通、团队合作和团队发展。

团队价值观：团队价值观是外脑服务团队的灵魂和指南，反映了团队的理念和信念，以及团队的目标和方向。团队价值观需要与咨询公司的整体价值观保持一致，同时也需要根据团队的特色和风格进行差异化和个性化。团队价值观需要通过团队的行为和表现来体现和传承，以及通过团队的奖励和惩罚来强化和维护。

团队沟通：团队沟通是外脑服务团队的血液和神经，反映了团队的信息和情绪，以及团队的效率和质量。团队沟通需要保持开放和透明，同时也需要保持专业和礼貌。团队沟通需要通过团队的会议和报告来进行和记录，以及通过团队的工具和平台来支持和优化。

Teamwork: Teamwork is the external brain serving the muscles and bones of the team, reflecting the ability and coordination of the team, as well as the creativity and efficiency of the team. Teamwork needs to be built on mutual trust and respect, as well as mutual support and help. Teamwork needs to be achieved and promoted through team division and collaboration, as well as motivated and rewarded through team activities and celebrations.

Team development: Team development is the growth and evolution of the external brain service team, reflecting the learning and growth of the team, as well as the continuity and optimization of the team. Team development needs to be based on the team's needs and goals, as well as team-based feedback and evaluation. Team development needs to be carried out and accelerated through the training and guidance of the team, as well as through the adjustment and improvement of the team.

Champ Consulting's approach to team culture is as follows:

Team values: The values of the external brain service team of Shangpu Consulting Company are "professionalism, innovation, cooperation, and growth", which is consistent with the overall values of Shangpu Consulting Company, and also reflects the team's Internet, e-commerce and digitalization. The characteristics and style of the field. The values of the external brain service team of Shangpu Consulting Company are reflected and inherited through the daily work and performance of each member of the team, as well as strengthened and maintained through the success and failure of each project of the team.

Team communication: The communication of the external brain service team of Shangpu Consulting Company is open and professional. Every member of the team can communicate and communicate with anyone at any time. At the same time, they also need to abide by the team's communication standards and etiquette. The communication of the external brain service team of champ consulting company is carried out and recorded through every meeting and report of the team, and supported and optimized through the dedicated tools and platforms of the team.

Teamwork: The cooperation of the external brain service team of Champ Consulting Company is based on trust and support. Every member of the team believes and respects other members of the team, and is also willing and willing to provide help and support to other members of the team. The cooperation of the external brain service team of Shangpu Consulting Company is realized and promoted through the division of labor and cooperation of each project of the team, and is stimulated and rewarded through the activities and celebrations of each project of the team.

Team development: The development of the external brain service team of Shangpu Consulting Company is based on learning and growth. Each member of the team has a clear personal development plan and goal, and at the same time has sufficient team development resources and opportunities. The development of the external brain service team of Shangpu Consulting Company is carried out and accelerated through every training and guidance of the team, as well as through every feedback and evaluation of the team.

4. team performance

The ultimate goal of the consulting company's external brain service team is to improve the performance and value of the team, that is, to provide customers with satisfactory external brain services, and to bring good performance and reputation to the consulting company. The performance and value of the consulting firm's external brain service team is mainly reflected in the following aspects: customer satisfaction, project profitability, team profit margin and team growth rate.

客户满意度：客户满意度是外脑服务团队的核心指标，反映了客户对团队的服务质量和效果的评价和感受，以及客户对团队的信任和忠诚。客户满意度需要通过客户的反馈和评分来衡量和提升，以及通过客户的续约和推荐来验证和奖励。

项目收益率：项目收益率是外脑服务团队的重要指标，反映了团队的服务价值和效益，以及团队的竞争力和优势。项目收益率需要通过项目的收入和成本来计算和优化，以及通过项目的定价和谈判来决定和提高。

Team profit margin: Team profit margin is a key indicator of the external brain service team, reflecting the team's operating and financial status, as well as the team's stability and sustainability. Team profitability needs to be calculated and controlled through the team's total revenue and total cost, as well as planned and monitored through the team's budget and audit.

Team growth rate: Team growth rate is a potential indicator of the external brain service team, reflecting the team's development potential and prospects, as well as the team's innovation ability and leading position. The team growth rate needs to be calculated and increased by the number of customers and projects of the team, as well as evaluated and improved by the team's market share and brand influence.

Champ Consulting's approach to team performance is as follows:

Customer satisfaction: the customer satisfaction of the external brain service team of Shangpu Consulting Company has been maintained at a high level. Every project of the team can meet or exceed the expectations and requirements of the customers. Every customer of the team can give high evaluation and thanks to the service quality and effect of the team. Every customer of the team can establish long-term cooperative relationship and friendly relationship with the team, every client on the team is able to bring more renewals and recommend to the team.

Project rate of return: The project rate of return of the external brain service team of Shangpu Consulting Company has been maintained at a high level. Each project of the team can bring significant benefits and value to customers. Each project of the team can bring reasonable income and profit to the consulting company. Each project of the team can reflect the professionalism and advantages of the team. Each project of the team can improve the pricing and negotiation ability of the team.

Team profit margin: the team profit margin of the external brain service team of Shangpu Consulting Company has been maintained at a high level. The total revenue of the team can increase steadily every year, the total cost of the team can be effectively controlled, the profit of the team can reach or exceed the expectation, and the financial situation of the team can be healthy and good every year, the team's operating conditions are stable and sustainable every year.

团队成长率：尚普咨询公司的外脑服务团队的团队成长率一直保持在较高的水平，团队的每一年的客户数量和项目数量都能够快速增加，团队的每一年的市场份额和品牌影响力都能够显著提升，团队的每一年的发展潜力和前景都能够广阔和明亮，团队的每一年的创新能力和领先地位都能够突出和领先。

Conclusion

咨询公司的外脑服务团队是咨询公司的核心竞争力，也是咨询公司的核心价值。为了打造高效的外脑服务团队，咨询公司需要从团队组成、团队流程、团队文化和团队绩效四个方面进行考虑和优化，以提高团队的专业性、创造性、合作性和成长性。