1. team composition

The external brain service team of a consulting firm is usually composed of the following types of personnel: project managers, consultants, analysts and industry experts. Each type of personnel has its specific responsibilities and roles, which need to be properly configured and matched according to the needs and characteristics of the project.

Project Manager: The project manager is the core and leader of the external brain service team, responsible for the planning, execution and delivery of the entire project, as well as communication and coordination with customers. Project managers need to have the following competencies: project management, customer relationship management, consulting methodology and leadership. The selection and training of project managers is an important task for consulting firms and needs to be matched and adjusted according to the size, difficulty and importance of the project, as well as the experience, professionalism and style of the project manager.

Consultant: Consultant is the main executor of the external brain service team, responsible for collecting and analyzing data, proposing and validating hypotheses, forming and presentingConclusionand developing and implementing solutions. Consultants need to have the following abilities: analytical ability, creative ability, communication ability and execution ability. The recruitment and training of consultants is the basic work of the consulting company, which needs to be selected and assigned according to the content, field and method of the project, as well as the background, knowledge and skills of the consultant.

Analyst: The analyst is a supporter of the external brain service team and is responsible for assisting the consultant in data collection and processing, as well as other auxiliary work. Analysts need to have the following capabilities: data capabilities, tool capabilities, learning capabilities, and collaboration capabilities. The introduction and training of analysts is the backup force of consulting firms, which needs to be selected and developed according to the amount of data, type and complexity of the project, as well as the experience, ability and interest of the analysts.

Industry experts: Industry experts are consultants to the external brain service team and are responsible for providing industry knowledge, experience and insights, as well as links and resources to the industry. Industry experts need to have the following capabilities: industry capabilities, professional capabilities, insight and influence. The introduction and utilization of industry experts is a value-added service of consulting companies, which needs to be invited and cooperated according to the industry, theme and difficulty of the project, as well as the qualification, reputation and relationship of the industry experts.

Shangpu Consulting Company is a consulting company focusing on enterprise management, with an external brain service team composed of different backgrounds and professionals. Champ Consulting's approach to team composition is as follows:

Project Managers: The project managers of Shangpu Consulting are selected and trained from consultants, with rich project experience and customer resources, as well as in-depth understanding and enthusiasm for the Internet, e-commerce and digital fields. The project manager at Champs Consulting is not only responsible for managing projects, but also for developing and maintaining clients, as well as training and guiding consultants and analysts.

Consultants: The consultants of Shangpu Consulting mainly come from two channels: one is fresh graduates recruited from well-known business schools or engineering schools, and the other is experienced from Internet, e-commerce or digital-related companies or institutions. Talent. The consultants of Shangpu Consulting have undergone rigorous screening and training, with strong analysis, creation, communication and execution skills, as well as interest and sensitivity in the Internet, e-commerce and digital fields.

Analyst: The analysts of Shangpu Consulting Company mainly come from two channels: one is the fresh graduates recruited from well-known science and engineering or statistics schools, and the other is the potential talents tapped from Internet, e-commerce or digital-related enterprises or institutions. The analysts of Shangpu Consulting have undergone rigorous screening and training, with strong data, tools, learning and collaboration capabilities, as well as curiosity and exploration spirit in the Internet, e-commerce and digital fields.

Industry experts: The industry experts of Shangpu Consulting Company mainly come from two channels: one is influential experts invited from Internet, e-commerce or digital-related industry associations, research institutions or media institutions, and the other is from Internet, E-commerce or experienced executives or consultants invited by digital-related enterprises or institutions. The industry experts of Shangpu Consulting have undergone rigorous review and evaluation, with strong industry, expertise, insight and influence, as well as a love and willingness to contribute to the Internet, e-commerce and digital fields.

2. Team Process

The external brain service team of a consulting firm usually needs to follow the following stages of the process: project initiation, project execution and project delivery. Each stage has its specific objectives and tasks, which need to be reasonably arranged and controlled according to the characteristics and requirements of the project.

Project start-up: Project start-up is the stage in which the external brain service team establishes a cooperative relationship with the customer, which mainly includes the following steps: project identification, project contract, project preparation and project start-up meeting. The goal of project initiation is to clarify the background, purpose, scope, methods, plans, resources and risks of the project.

Project execution: Project execution is the stage in which the external brain service team and the customer work together to solve the problem, which mainly includes the following steps: data collection, data analysis, hypothesis verification,Conclusionformation and solution formulation. The goal of project execution is to identify the root cause of the problem and the best solution through effective data and logic.

Project delivery: Project delivery is the stage in which the external brain service team presents the results to the customer, which mainly includes the following steps: report writing, report presentation, feedback solicitation and solution implementation. The goal of project delivery is to win customer recognition and satisfaction through clear reports and powerful presentations.

Champ Consulting's approach to team processes is as follows:

Project start-up: The project start-up phase of Shangpu Consulting Company attaches great importance to communication and collaboration with customers. Through multiple interviews and discussions, it ensures that there is a clear understanding and consensus on the needs and expectations of the project, as well as the contract and preparation of the project. Adequate arrangements and preparations. The project kick-off meeting at Champ Consulting usually involves the client's senior and key personnel to demonstrate the value and importance of the project, as well as the professionalism and confidence of the team.

Project execution: The project execution phase of Shangpu Consulting Company pays great attention to the quality of data and the method of analysis, through a variety of data sources and tools, as well as a strict analysis framework and process, to ensure that the analysis and resolution of the problem has a sufficient basis and logic. The project execution phase of Shangpu Consulting usually involves regular communication and reporting with customers, as well as mid-term and final inspections and evaluations to ensure the progress and quality of the project, as well as customer participation and feedback.

Project delivery: The project delivery phase of Champ Consulting attaches great importance to the content and format of the report, through careful report writing and design, as well as professional report presentation and explanation, to ensure that clear communication to the client.Conclusionand recommendations, as well as strong evidence and cases. The project delivery phase of Champ Consulting usually invites the client's decision makers and stakeholders to participate in order to obtain the project's adoption and support, as well as subsequent cooperation and recommend.

3. team culture

The external brain service team of a consulting company needs not only a reasonable composition and process, but also a good culture and atmosphere to stimulate the creativity and efficiency of the team, as well as enhance the cohesion and loyalty of the team. The culture and atmosphere of the consulting company's external brain service team are mainly reflected in the following aspects: team values, team communication, team cooperation and team development.

Team values: Team values are the soul and guide of the external brain service team, reflecting the team's philosophy and beliefs, as well as the team's goals and directions. Team values need to be aligned with the overall values of the consulting firm, but also need to be differentiated and personalized according to the team's characteristics and style. Team values need to be reflected and inherited through team behavior and performance, and strengthened and maintained through team rewards and punishments.

Team communication: Team communication is the blood and nerves of the external brain service team, reflecting the team's information and emotions, as well as the team's efficiency and quality. Team communication needs to be open and transparent, as well as professional and courteous. Team communication needs to be conducted and documented through team meetings and reports, as well as supported and optimized through the team's tools and platforms.

Teamwork: Teamwork is the external brain serving the muscles and bones of the team, reflecting the ability and coordination of the team, as well as the creativity and efficiency of the team. Teamwork needs to be built on mutual trust and respect, as well as mutual support and help. Teamwork needs to be achieved and promoted through team division and collaboration, as well as motivated and rewarded through team activities and celebrations.

Team development: Team development is the growth and evolution of the external brain service team, reflecting the learning and growth of the team, as well as the continuity and optimization of the team. Team development needs to be based on the team's needs and goals, as well as team-based feedback and evaluation. Team development needs to be carried out and accelerated through the training and guidance of the team, as well as through the adjustment and improvement of the team.

Champ Consulting's approach to team culture is as follows:

Team values: The values of the external brain service team of Shangpu Consulting Company are "professionalism, innovation, cooperation, and growth", which is consistent with the overall values of Shangpu Consulting Company, and also reflects the team's Internet, e-commerce and digitalization. The characteristics and style of the field. The values of the external brain service team of Shangpu Consulting Company are reflected and inherited through the daily work and performance of each member of the team, as well as strengthened and maintained through the success and failure of each project of the team.

Team communication: The communication of the external brain service team of Shangpu Consulting Company is open and professional. Every member of the team can communicate and communicate with anyone at any time. At the same time, they also need to abide by the team's communication standards and etiquette. The communication of the external brain service team of champ consulting company is carried out and recorded through every meeting and report of the team, and supported and optimized through the dedicated tools and platforms of the team.

Teamwork: The cooperation of the external brain service team of Champ Consulting Company is based on trust and support. Every member of the team believes and respects other members of the team, and is also willing and willing to provide help and support to other members of the team. The cooperation of the external brain service team of Shangpu Consulting Company is realized and promoted through the division of labor and cooperation of each project of the team, and is stimulated and rewarded through the activities and celebrations of each project of the team.

Team development: The development of the external brain service team of Shangpu Consulting Company is based on learning and growth. Each member of the team has a clear personal development plan and goal, and at the same time has sufficient team development resources and opportunities. The development of the external brain service team of Shangpu Consulting Company is carried out and accelerated through every training and guidance of the team, as well as through every feedback and evaluation of the team.

4. team performance

The ultimate goal of the consulting company's external brain service team is to improve the performance and value of the team, that is, to provide customers with satisfactory external brain services, and to bring good performance and reputation to the consulting company. The performance and value of the consulting firm's external brain service team is mainly reflected in the following aspects: customer satisfaction, project profitability, team profit margin and team growth rate.

Customer satisfaction: customer satisfaction is the core index of the external brain service team, which reflects the customer's evaluation and feeling of the service quality and effect of the team, as well as the customer's trust and loyalty to the team. Customer satisfaction needs to be measured and improved through customer feedback and ratings, as well as validated and rewarded through customer renewals and recommend.

Project yield: Project yield is an important indicator of the external brain service team, reflecting the service value and benefits of the team, as well as the competitiveness and advantages of the team. Project profitability needs to be determined and improved through the calculation and optimization of project revenues and costs, as well as through project pricing and negotiation.

Team profit margin: Team profit margin is a key indicator of the external brain service team, reflecting the team's operating and financial status, as well as the team's stability and sustainability. Team profitability needs to be calculated and controlled through the team's total revenue and total cost, as well as planned and monitored through the team's budget and audit.

Team growth rate: Team growth rate is a potential indicator of the external brain service team, reflecting the team's development potential and prospects, as well as the team's innovation ability and leading position. The team growth rate needs to be calculated and increased by the number of customers and projects of the team, as well as evaluated and improved by the team's market share and brand influence.

Champ Consulting's approach to team performance is as follows:

Customer satisfaction: the customer satisfaction of the external brain service team of Shangpu Consulting Company has been maintained at a high level. Every project of the team can meet or exceed the expectations and requirements of the customers. Every customer of the team can give high evaluation and thanks to the service quality and effect of the team. Every customer of the team can establish long-term cooperative relationship and friendly relationship with the team, every client on the team is able to bring more renewals and recommend to the team.

Project rate of return: The project rate of return of the external brain service team of Shangpu Consulting Company has been maintained at a high level. Each project of the team can bring significant benefits and value to customers. Each project of the team can bring reasonable income and profit to the consulting company. Each project of the team can reflect the professionalism and advantages of the team. Each project of the team can improve the pricing and negotiation ability of the team.

Team profit margin: the team profit margin of the external brain service team of Shangpu Consulting Company has been maintained at a high level. The total revenue of the team can increase steadily every year, the total cost of the team can be effectively controlled, the profit of the team can reach or exceed the expectation, and the financial situation of the team can be healthy and good every year, the team's operating conditions are stable and sustainable every year.

Team growth rate: The team growth rate of the external brain service team of Shangpu Consulting Company has been maintained at a high level. The number of customers and projects of the team can increase rapidly every year. The market share and brand influence of the team can be significantly improved every year. The development potential and prospect of the team can be broad and bright every year, every year of the team's innovation ability and leading position can be outstanding and leading.

Conclusion

The consulting company's external brain service team is the core competitiveness of the consulting company and the core value of the consulting company. In order to build an efficient external brain service team, consulting companies need to consider and optimize the four aspects of team composition, team process, team culture and team performance to improve the professionalism, creativity, cooperation and growth of the team.