1. what is the enterprise outside the brain service?

Enterprise external brain service refers to a new service model that uses technologies such as the Internet and cloud computing to effectively connect the internal intellectual resources of the enterprise with external professionals and organizations to achieve knowledge sharing, collaborative innovation and value creation. Enterprise external brain services can help enterprises solve the following problems:

Information asymmetry: due to the information explosion and the acceleration of knowledge update, it is difficult for enterprises to obtain the latest, most complete and accurate information, resulting in decision-making mistakes or missed opportunities.

Insufficient talents: Due to the competition and liquidity of the talent market, it is difficult for enterprises to recruit and retain suitable talents, resulting in waste or insufficient human resources.

Insufficient innovation: due to the inertia of thinking and solidification mode, it is difficult for enterprises to break through their own limitations, resulting in low or lack of innovation ability.

Poor management: Due to the backward management concepts and methods, it is difficult for enterprises to adapt to changes and challenges, resulting in low management efficiency or out of control.

What are the characteristics of 2. enterprise external brain services?

Enterprise external brain services have the following characteristics:

Intelligence sharing: through the Internet platform, the enterprise's internal intellectual resources and external experts, consultants, consulting agencies, etc. are seamlessly connected to form an open, shared and collaborative intelligence network.

Collaborative innovation: Through cloud computing technology, a cross-regional, cross-domain, and cross-terminal collaborative R & D environment is realized, and a multi-professional, multi-domain, and multi-level collaborative innovation process is supported.

Value creation: Through data analysis and intelligent recommend, we can accurately grasp customer needs, market trends, industry trends, etc., provide personalized, customized and efficient solutions, and create greater value.

What is the value of 3. enterprise external brain services?

Enterprise external brain services can bring the following value to the enterprise:

Improve innovation ability: by introducing external professional knowledge and experience, breaking the inertia of thinking and curing mode, stimulating internal innovation potential, and improving innovation quality and efficiency.

Reduce costs: by using external intellectual resources, reduce internal human input and training costs, achieve pay-as-you-go and flexible use, reduce costs and risks.

Improve efficiency: By using technologies such as the Internet and cloud computing, we can achieve rapid response and delivery, shorten the R & D cycle and time to market, and improve efficiency and competitiveness.

Optimized management: Through the use of data analysis and intelligent recommend and other technologies, real-time monitoring and evaluation of project progress, quality, results, etc., optimize management processes and decision-making mechanisms.

Processes and Steps for 4. Enterprise External Brain Services

Enterprise external brain services need to follow certain processes and steps to ensure the quality and effectiveness of consulting. In general, the enterprise brain services need to go through the following six steps:

Determine the goal and scope of consultation: This is the first and most important step in the enterprise's external brain service. In this step, companies need to clarify what they need to solve the problem or achieve the goal, as well as the content and scope of consultation. This can help companies determine the direction and focus of the consultation and avoid straying from the topic or wasting resources.

Choosing the right consulting agency or individual: This is the second step in conducting external brain services. In this step, companies need to choose the right consulting agency or individual to provide consulting services according to their needs and budget. The following aspects need to be considered when choosing: the background and qualifications of the consulting organization or individual, the content and method of the service, the charging standard and method, etc.

Signing consulting contracts and agreements: This is the third step in the company's external brain services. In this step, companies and consulting agencies or individuals need to sign consulting contracts and agreements to clarify the rights and obligations of both parties and regulate the process and results of consulting. The following aspects need to be paid attention to when signing: the content and format of consulting contracts and agreements, signing and filing, modification and termination, etc.

Carry out consulting projects: This is the fourth step and the core step of providing external brain services. In this step, the consulting agency or individual needs to effectively communicate and collaborate with the internal personnel of the enterprise to carry out the consulting project according to the consulting contract and agreement and in accordance with the consulting plan. The following aspects need to be paid attention to when carrying out: project initiation and organization, project execution and control, project delivery and acceptance, etc.

Evaluating the effectiveness of consulting: This is the fifth step in conducting external brain services. In this step, the enterprise needs to evaluate the process and results of the consulting project according to the consulting contract and agreement to test the effectiveness of the consulting. The following aspects need to be paid attention to when evaluating: evaluation indicators and methods, evaluation content and scope, evaluation feedback and improvement, etc.

Continuous follow-up and improvement: This is the sixth and final step in the enterprise's external brain service. In this step, the enterprise needs to continuously follow up and improve according to the results and evaluation results of the consulting project, so as to maintain and improve the consulting effect. The following aspects need to be paid attention to when continuing: follow-up mechanism and method, follow-up content and scope, follow-up feedback and improvement, etc.

5. Shangpu Consulting Group to provide customers with the enterprise outside the brain service case

The examples of external brain services provided by Shangpu Consulting Group to clients are as follows:

Case 1: An automobile manufacturer needs to develop a new type of smart car, but lacks relevant technology and talents. Through the enterprise external brain service platform of Shangpu Consulting Group, the enterprise has connected with a number of automobile R & D institutions and experts at home and abroad, and jointly carried out the design, development, testing and listing of intelligent vehicles. Through the enterprise external brain service, the enterprise not only saves research and development costs and time, but also improves the innovation and competitiveness of products, and successfully enters the intelligent car market.

Case 2: A financial services company needs to conduct a risk assessment and credit rating of its customers, but lacks relevant data and models. Through the enterprise external brain service platform of Shangpu Consulting Group, the enterprise has connected with a number of financial analysis institutions and experts at home and abroad, and jointly carried out the process of data collection, analysis, modeling and application of risk assessment and credit rating. Through the enterprise external brain service, the enterprise not only improves the quality and accuracy of the data, but also improves the efficiency and reliability of the model, and successfully improves the trust and satisfaction of customers.

Case 3: A medical service company needs personalized diagnosis and treatment for its patients, but lacks relevant knowledge and experience. Through the enterprise external brain service platform of Shangpu Consulting Group, the enterprise has connected with a number of medical research institutions and experts at home and abroad, and jointly carried out the process of knowledge acquisition, experience sharing, program formulation and implementation of personalized diagnosis and treatment. Through the enterprise external brain service, the enterprise not only improves the accuracy of diagnosis and the effectiveness of treatment, but also improves the health level and quality of life of patients.

How can 6. effectively evaluate and feedback the external brain service of the enterprise?

Effective evaluation and feedback of enterprise external brain service is an important link to ensure the quality and effect of consultation and improve customer satisfaction and loyalty. The evaluation and feedback of enterprise external brain services need to pay attention to the following aspects:

Evaluation indicators: Evaluation indicators are the criteria for measuring the effectiveness of consultation and should be quantifiable, comparable and operable. In general, evaluation indicators can be divided into the following categories: input indicators (e. g. consulting costs, time, manpower, etc.), process indicators (e. g. consulting processes, methods, tools, etc.), output indicators (e. g. consulting results, quality, efficiency, etc.), feedback indicators (e. g. customer satisfaction, loyalty, recommend, etc.).

Evaluation method: The evaluation method is a means to obtain the data of consulting effect, which should have the characteristics of reliability, validity and applicability. In general, evaluation methods can be divided into the following categories: quantitative methods (e. g., statistical analysis, mathematical models, economic calculations, etc.), qualitative methods (e. g., observational analysis, interview surveys, case studies, etc.), and comprehensive methods (e. g., multidimensional evaluation, hierarchical analysis, balanced scorecard, etc.).

Evaluation content: The evaluation content is the content of analysis and interpretation of consultation effect data, which should have the characteristics of integrity, objectivity and pertinence. In general, evaluation content can be divided into the following categories: evaluation results (e. g., summary and evaluation of consulting effectiveness), evaluation reasons (e. g., analysis of factors and causes of consulting effectiveness), evaluation recommendations (e. g., improvement measures and recommendations for consulting effectiveness).

Evaluation feedback: Evaluation feedback is a process of communication and exchange of consultation effect data, which should be timely, effective and interactive. Generally speaking, evaluation feedback can be divided into the following categories: feedback methods (e. g. written reports, oral reports, network platforms, etc.), feedback objects (e. g. consulting agencies or individuals, internal personnel, external personnel, etc.), feedback content (e. g. evaluation results, reasons, recommendations, etc.).