Project background:

Food safety is a major issue related to the national economy and people's livelihood, and it is also the most concerned issue for consumers. With the continuous improvement of China's food laws and regulations and the increase of supervision, food enterprises are facing more and more stringent market access and quality management requirements, and need to improve their own food safety management level and ability to meet the needs of market competition and social development. Training certification is an effective means to improve the management level and ability of food enterprises, which can help enterprises to establish and improve food safety management system, improve food safety ability, enhance consumer trust, and enhance corporate image and competitiveness.

Customer pain points:

A food company is an enterprise specializing in the processing and sales of meat products. It has multiple production bases and sales outlets, and its annual sales reach hundreds of millions of yuan. Although the company has a certain reputation and influence in the market, it also faces the following problems:

The food safety management system is not perfect, lack of unified standards and processes, and there are differences and weak links between various production bases and sales outlets, resulting in unstable food quality and potential risks and hidden dangers.

The quality of food safety management personnel is not high, lack of professional knowledge and skills, can not effectively implement and supervise the operation of food safety management system, and can not find and solve problems in time.

The lack of awareness of food safety management, the lack of understanding and compliance with food laws, regulations and standards, and the lack of attention and attention to consumer demand and satisfaction have caused enterprises to lose their competitive advantage in the market.

Project purpose:

In order to solve the above problems and improve the food safety management level and ability of the enterprise, the enterprise decided to entrust Shangpu Consulting Company to provide it with a complete set of training and certification business programs, including the following aspects:

help enterprises establish compliance with international standards (suchISO 22000、HACCPetc.) of the food safety management system, and through the audit and certification of third-party certification bodies, to obtain authoritative certification.

Help enterprises to carry out comprehensive food safety management training, including theoretical knowledge, practical skills, case analysis, etc., to improve the food safety awareness, knowledge and skills of enterprise managers and employees.

Help enterprises to carry out regular internal audit, external audit, continuous improvement and other activities of food safety management system to ensure the effective operation and continuous improvement of the system.

Help enterprises to evaluate the effect of food safety management system, including the analysis of food quality, consumer satisfaction, market share, economic benefits and other indicators.

Research object:

The research objects of the project include the following categories:

Enterprise management, including general manager, deputy general manager, production manager, quality manager, etc., total.20People.

Enterprise food safety management personnel, including the person in charge and employees of the food safety management department, as well as the person in charge of food safety management and employees of various production bases and sales outlets, a total100People.

The front-line employees of the enterprise, including the operators, inspectors, packers, etc. of the production workshop, as well as the salesmen and cashiers of the sales outlets, totaled500People.

Enterprise consumers, including consumers who have purchased the enterprise's products at various sales outlets, and consumers who have evaluated the enterprise's products on the network platform, total.1000People.

Project Content:

The main contents of the project include the following aspects:

Establishment of food safety management system: according to the actual situation and needs of the enterprise, Shangpu consulting company has designed a set of international standards (suchISO 22000、HACCPetc.) food safety management system, including food safety policies, objectives, procedures, documents, records and other content, and help enterprises to carry out the implementation and operation of the system.

Food safety management training: according to different training objects and contents, Shangpu Consulting Company has formulated a set of perfect food safety management training programs for enterprises, including training objectives, training methods, training materials, training time, training place, etc., and organized a professional team of trainers to carry out many training activities for enterprises.

Audit and certification of food safety management systems: Champu Consulting in accordance with international standards (suchISO 22000、HACCPetc.), conducted multiple rounds of internal and external audits of the food safety management system for the enterprise, and helped the enterprise to solve the problems and non-conformances found, and assisted the enterprise to pass the audit and certification of the third-party certification body and obtain the authoritative certification certificate.

Effect evaluation of food safety management system: according to the project purpose and index, Shangpu consulting company has carried out the effect evaluation of food safety management system for enterprises, including data collection, analysis and evaluation of food quality, consumer satisfaction, market share, economic benefit and other indicators, and gives the evaluation report and improvement suggestions.

Project Value:

The project brings the following values to the enterprise:

The food safety management level and ability of enterprises have been improved, and international standards (suchISO 22000、HACCPetc.) of the food safety management system, and passed the audit and certification of the third-party certification body, obtained the authoritative certification certificate, and enhanced the reputation and competitiveness of the enterprise in the market.

Improve the food safety awareness, knowledge and skills of enterprise managers and employees. Through professional training activities, they have mastered the operating principles and methods of the food safety management system, and can effectively implement and supervise the operation of the system.

Improve the enterprise's food quality and safety assurance capabilities, through regular food safety management system internal audit, external audit, continuous improvement and other activities, to ensure the effective operation and continuous improvement of the system, reduce food safety risks and hidden dangers, improve food quality and safety level.

It improves the satisfaction and loyalty of enterprise consumers, understands the needs and expectations of consumers through the research and feedback of consumers, and improves the products and services according to the opinions and suggestions of consumers, and improves the satisfaction and loyalty of consumers to the products and services of enterprises.

It improves the market share and economic benefits of enterprises, improves the reputation and competitiveness of enterprises in the market, expands the market share and sales of enterprises, and improves the economic benefits of enterprises by improving the level and ability of food safety management.