Project background:

Computer system integration refers to the effective combination, configuration, installation, debugging and testing of various hardware equipment, software applications, network communications and other resources in accordance with customer needs and goals to form a complete, efficient and reliable information system. The computer system integration industry is an important part of the information technology service field, and it is also an important supporting force for the national economic and social development. In 2022, China's computer system integration market reached 1.3 trillion billion yuan, up 12.5 percent year-on-year, accounting for 41.6 percent of the information technology services market.

Shangpu Consulting has a wealth of cooperation cases in the computer system integration industry, and has provided training services for many well-known computer system integration companies, such as Huawei, ZTE, Inspur, and Digital China.

Customer pain points:

A computer system integration company (hereinafter referred to as the customer company) is a company that focuses on providing computer system integration services for the government and enterprises and institutions. It was established in 2000 and currently has about 500 employees. Its business covers data center construction and cloud computing. Platform construction, big data research applications, smart city planning and other fields. The client company has achieved rapid development in recent years, undertook a number of key projects, and gained a good market reputation and customer trust.

However, with the intensification of market competition and the diversification of customer needs, customer companies are also facing some challenges and difficulties, mainly in the following aspects:

The quality of employees is not high, lack of professional knowledge and skills, and cannot meet customer requirements for high quality, high efficiency and high safety;

High staff turnover, resulting in talent gaps and knowledge loss, affecting the continuity and stability of the project;

Employees lack of innovation awareness and ability, unable to keep up with the pace of industry development, difficult to grasp market opportunities and customer needs;

Employees lack teamwork and communication skills, resulting in project management confusion and inefficiency, affecting customer satisfaction and loyalty.

In order to solve these problems and improve employee performance and competitiveness, the client company decided to conduct comprehensive and systematic training for employees, and commissioned Shangpu Consulting to conduct training needs research and solution design.

Project purpose:

The purpose of this project is to find out the gaps and deficiencies in the professional quality, professional skills and management ability of the employees through the investigation of the training needs of the employees of the customer company, and to design a set of training solutions suitable for the characteristics and needs of the customer company according to the investigation results, including training objectives, training contents, training methods, training objects, training time, training budget, training evaluation, etc., in order to achieve the following objectives:

Improve the professional knowledge and skills of employees to enable them to be competent in the implementation and management of various computer system integration projects;

Improve the innovation consciousness and ability of employees, so that they can grasp the trend and dynamic development of the industry, and provide customers with more valuable solutions;

Improve the teamwork and communication skills of employees, so that they can effectively communicate and coordinate with customers and colleagues, and improve the quality and efficiency of the project;

Improve employee loyalty and satisfaction, so that they can better identify and integrate into the corporate culture, enhance the sense of belonging and responsibility to the enterprise.

Research object:

The research objects of this project mainly include the following three categories:

The top management of the client company, including the general manager, deputy general manager, department manager, etc., a total of 15 people;

The project manager of the client company, including the person in charge of each project team, core members, etc., a total of 30 people;

The client company's front-line staff, including ordinary members of the project team, technical support personnel, etc., a total of 200 people.

Project Content:

The main content of this project is divided into the following four stages:

Research preparation stage: Shangpu Consulting Company communicates and negotiates with the client company, defines the scope, objectives and expected effects of the project, and formulates research plans and plans, including research methods, tools, time and personnel;

Research implementation stage: according to the research plan and plan, Shangpu Consulting Company conducts research on the senior managers, project managers and front-line employees of the client company, and collects relevant data and information by means of questionnaire survey, interview and observation;

Research stage: Shangpu Consulting Company collates and investigates the collected data and information, and uses statistical research, factor research, cluster research and other methods to find out the gaps and deficiencies of the employees of the customer company in terms of professional quality, professional skills, management ability, etc., and summarizes the main problems and reasons;

Solution design stage: According to the research results, Shangpu Consulting Company designs a set of training solutions suitable for its characteristics and needs for the client company, and writes a training plan report, including training objectives, training contents, training methods, training objects, training time, training budget, training evaluation, etc., and submits the report to the client company and makes reports and explanations.

Project Value:

This project provides the following value to the client company:

Provide a scientific and comprehensive training demand survey report for the customer company, reveal the problems and reasons of the customer company's employees in terms of professional quality, professional skills, management ability, etc., and provide the basis and guidance for the follow-up training implementation;

It provides a practical and effective training solution design report for the customer company, and plans the training objectives, contents and methods of the employees of the customer company, which provides guarantee for the follow-up training effect.

Provide a scientific and comprehensive training demand survey report for the customer company, reveal the problems and reasons of the customer company's employees in terms of professional quality, professional skills, management ability, etc., and provide the basis and guidance for the follow-up training implementation;

Provide a practical and effective training solution design report for the customer company, plan the training objectives, contents and methods of the employees of the customer company, and provide guarantee and expectation for the follow-up training effect;

It provides a professional and high-quality training and consulting service for the client company to help the client company improve the professional knowledge and skills, innovation consciousness and ability, teamwork and communication ability of employees, enhance the loyalty and satisfaction of employees, improve the quality and efficiency of the project, increase the trust and satisfaction of customers, and promote the development and competitiveness of enterprises.