Project background:

Automotive wiring harness is an important part of automotive electrical and electronic control systems. With the development trend of automotive electrification, intelligence, and new energy, the technical requirements and market demand for automotive wiring harnesses continue to increase. The automotive wiring harness industry is facing fierce competition at home and abroad, as well as the lack of talent, lack of skills, backward management and other issues. In order to enhance the core competitiveness of enterprises and improve the professional quality and innovation ability of employees, the automotive wiring harness industry needs systematic enterprise training.

Customer pain points:

An automotive wiring harness company is one of the leading automotive wiring harness manufacturers in China, and has a number of well-known domestic and foreign automotive brands supporting cooperation. The company has achieved rapid growth in recent years, but it also faces the following challenges:

Product quality is not stable, customer complaints rate is high, affecting the credibility and profits of enterprises;

Technological innovation ability is not strong, it is difficult to adapt to market changes and customer needs, lack of independent research and development of core technologies and patents;

High staff turnover and insufficient personnel training and reserves, resulting in low production efficiency and increased management costs;

The training system is not perfect, the training content and method are single, and it is difficult to meet the personalized and diversified learning needs of employees.

Project purpose:

In order to help the company solve the above problems and enhance its competitive advantage in the automotive wiring harness industry, Shangpu Consulting was entrusted by it to carry out an enterprise training needs analysis and solution design project. The project aims:

Through a comprehensive diagnosis of the enterprise's organizational structure, strategic objectives, human resources, training status, etc., to analyze its training needs and problems;

According to the training objectives and characteristics of the enterprise, formulate reasonable and effective training plans and programs, including training content, methods, forms, time, budget, etc;

Through the evaluation and feedback of the training effect, the training system is continuously optimized to improve the training quality and satisfaction.

Research object:

The research objects of the project include:

The top management of the enterprise (5 people), mainly understand its strategic direction, development goals, core values, etc;

The middle-level managers of the enterprise (15 people), mainly understand the functions of the department, team building, management mode, etc;

The company's front-line staff (50 people), mainly understand their job responsibilities, work processes, skills, etc;

Some customers (10 people) of the enterprise mainly understand their evaluation and expectation of product quality, technical service and innovation ability.

Project Content:

The main contents of the project include:

Research phase: collect data through questionnaires, in-depth interviews, on-site observations, etc., and analyze the training status and problems of the company;

Design stage: according to the research results, determine the training objectives and indicators, develop training plans and programs, including the following aspects:

Training content: according to the training needs of different levels and positions, design training courses, covering product knowledge, technical skills, management skills, innovative thinking and other aspects;

Training methods: Adopt a variety of training methods, such as lectures, case studies, role-playing, simulation exercises, project practices, etc., to improve the interaction and effectiveness of training;

Training form: combine online and offline training forms, such as offline centralized training, online autonomous learning, online and offline mixed learning, etc., to improve the flexibility and convenience of training;

Training time: according to the characteristics and difficulty of different courses, arrange reasonable training time, such as short-term training, medium-term training, long-term training, etc., to improve the consistency and continuity of training;

Training budget: according to the cost and benefit of different courses, formulate a reasonable training budget, such as labor cost, material cost, site cost, etc., to improve the economy and feasibility of training.

Implementation phase: according to the training plan and program, organize and carry out training activities, including the following aspects:

Training teachers: select internal or external trainers with rich experience and professional knowledge, select and train trainers, and improve the teaching level and influence of trainers;

Training materials: prepare training materials suitable for different courses and objects, such as lesson plans, courseware, manuals, videos, etc., to improve the quality and effectiveness of training materials;

Training management: establish a sound training management system and processes, such as registration management, attendance management, assessment management, etc., to improve the standardization and efficiency of training management;

Training support: Provide necessary training support services, such as venue arrangement, equipment guarantee, catering arrangement, etc., to improve the quality and satisfaction of training support.

Evaluation phase: through a variety of evaluation tools and methods, the training effect is evaluated and feedback, including the following aspects:

Training feedback: collect participants' feedback on training content, method, form and time through questionnaire survey and satisfaction score, so as to improve participants' satisfaction with training;

Training assessment: through written examination, practical operation, report and other ways to assess the changes of participants' knowledge level, skill level and behavior performance before and after training, so as to improve the learning effect of participants on training;

Training tracking: through return visits, supervision, counseling and other ways to track the participants' knowledge and skills in the work will be applied to the actual problem-solving situation, improve the participants' training conversion effect;

Training improvement: Summarize the strengths and weaknesses in the training through data analysis, problem identification, and suggestions, and make continuous improvements based on the evaluation results to improve the quality of the entire training system.

Project Value:

The project brings the following value to the enterprise:

It provides a set of scientific and reasonable enterprise training system for the enterprise, improves the training level and effect of the enterprise, and enhances the human capital and organizational ability of the enterprise;

For the enterprise to improve product quality and technological innovation capabilities, increase customer trust and satisfaction, expand market share and competitive advantage;

For the enterprise to reduce employee turnover and management costs, improve employee loyalty and happiness, optimize the corporate culture and atmosphere;

It has created conditions for sustainable development for the company and laid a solid foundation for its future development in the automotive wiring harness industry.