Project Background

Bag filter is a kind of equipment that uses fiber fabric or non-woven textile as filter medium to collect particles in dust-containing gas through the principle of gas-solid separation. Bag filter is widely used in electric power, metallurgy, chemical industry, cement, steel, non-ferrous metals, glass, ceramics and other industries. It is the most commonly used high-efficiency dust removal equipment at home and abroad.

According to the data,2021The market size of China's bag dust removal equipment industry reached200Billions of yuan, profit of about19.5Billions of dollars, profit margin10%Around, under the normal prevention and control of the epidemic, the industry output value and profits are gradually picking up. With the country's emphasis on environmental protection and policy support, the market demand and technical level of the bag filter industry will continue to improve.

Customer pain points

Our customer is an enterprise specializing in the design, manufacture, installation and service of bag filter, with many years of industry experience and good market reputation. The main problems faced by customers are as follows:

The customer's staff structure is unreasonable, lack of high-quality technical and management personnel, resulting in unstable product quality, low service level, unable to meet the individual needs of customers.

The customer's staff training mechanism is not perfect, the lack of systematic training plans and methods, the training content and form are single, the training effect is difficult to evaluate and track, and the staff's knowledge, skills and working ability cannot be improved.

The customer's employee incentive mechanism is unscientific, lack of effective assessment and reward and punishment system, lack of enthusiasm and initiative of employees, high turnover rate, affecting the stable development of enterprises.

Project Purpose

In order to help customers solve the above problems and enhance their competitiveness and market share in the bag filter industry, we provide customers with a set of professional corporate training programs. The main objectives of the project are as follows:

Through the comprehensive ability assessment and needs analysis of the existing employees of customers, we can formulate reasonable training objectives and plans to provide customers with targeted, effective and sustainable training programs.

Through the use of a variety of training methods and methods, such as online courses, offline training, practical operation, case analysis, role play, etc., to provide customers with a variety of lively, interesting, interactive and participatory training content.

Through the establishment of a sound training evaluation and feedback mechanism, such as examination evaluation, satisfaction survey, learning results display, etc., to provide customers with timely, effective, scientific and reasonable, continuous improvement of training results.

By establishing long-term and stable cooperative relationship with customers, we provide continuous training support and services for customers, and provide guarantee and guidance for the training and development of customers' employees.

Research object

In order to ensure the smooth implementation and high-quality completion of the project, we have conducted a comprehensive survey of the customer's employees, including the following aspects:

Number of respondents: We conducted a survey of all employees of our customers, totaling300People, among them technicians150People, managers50People, Sales Staff50People, service personnel50People.

Characteristics of the research object: We have a detailed understanding of the basic situation, job responsibilities, work difficulties, training needs, etc. of the research object, and found that the customer's employees have the following characteristics:

The level of education is generally low, most of them have Secondary specialized school or Senior high school degrees, and lack of professional knowledge and skills.

Lack of work experience, most of the new entry or on-the-job less than a year of employees, lack of practical experience and industry norms.

Training awareness is weak, most of the lack of initiative and enthusiasm for training, training is an additional burden and a waste of time.

The demand for training is large, and most of them are not satisfied with their own abilities. They hope to improve their level and competitiveness through training.

Project Content

According to the research results and the purpose of the project, we have designed the following training contents for our customers:

Basic training: for all employees, it mainly covers corporate culture, corporate system, corporate norms, corporate safety and other aspects, aiming to enhance employees' sense of identity and belonging to the enterprise, standardize employees' behavior and attitude, and ensure employees' safety and health.

Technical training: for technical personnel, it mainly covers the principle, structure, classification, performance, design, manufacturing, installation, commissioning, maintenance and other aspects of bag filter, aiming to improve the professional knowledge and skill level of employees and ensure product quality and service level.

Management training: for managers, it mainly covers project management, team management, communication management, crisis management, innovation management and other aspects, aiming to improve the management ability and leadership level of employees, and improve team efficiency and cooperation ability.

Sales training: For sales staff, it mainly covers market analysis, customer analysis, competitive analysis, sales strategy, sales skills, sales process, sales service and other aspects, aiming to improve the sales ability and performance level of employees, expand market share and customer base.

Service training: for service personnel, it mainly covers service concept, service standards, service process, service skills, service quality, service satisfaction and other aspects, aiming to improve the service ability and level of employees and increase customer trust and loyalty.

Project Value

Through the implementation of this project, we have brought the following values to our customers:

It enhances the core competitiveness of customers in the bag filter industry and enhances their influence and reputation in the market.

Improve the customer's product quality and service level, to meet the customer's personalized needs and high standards.

It has improved the ability and level of customers and increased the work efficiency and satisfaction of employees.

It improves the customer's employee motivation and retention, and reduces the turnover rate and cost of employees.

Improve the customer's operating efficiency and development potential, increase the customer's revenue and profits.