Project Background

Transformer porcelain bushing is an important part of the transformer, has a wide range of applications. With the rapid development of the power industry, the continuous increase of power grid upgrading and new projects, the market demand for transformers has shown a steady growth trend, which has led to the continuous expansion of the sales market of transformer porcelain bushings.

According to statistics, the market scale of China's transformer porcelain bushing industry has reached100More than 100 million yuan. At present, the domestic transformer porcelain bushing market, the majority of small and medium-sized enterprises, the formation of a certain industry competition pattern. At the same time, with the increasing market competition, some large enterprises have begun to enter the transformer porcelain bushing market, the future market competition is expected to continue to intensify.

In such a market environment, transformer porcelain bushing enterprises in order to maintain competitive advantage and sustainable development, we must pay attention to the training and management of personnel. Talent is the core resource and driving force of enterprise development. Only with high-quality, highly skilled and efficient staff can we improve product quality and service level, meet customer needs and create greater value.

Customer pain points

Our customer is a medium-sized enterprise specializing in the production and sales of transformer porcelain bushings, established in2000Year, currently has approximately300People. Customers have a certain reputation and influence in the industry, and their products are mainly sold to domestic regions and some foreign markets.

In recent years, customers have faced the following problems:

-High employee turnover. Due to the fierce competition in the industry, customers often encounter the situation of employees being poached or leaving their own jobs, which leads to a serious brain drain and brings great losses to the enterprise.

-Staff quality is uneven. Due to the lack of systematic talent training mechanism and standardized management process, employees have great differences in knowledge, skills and attitudes, which affect the work efficiency and cooperation effect.

-Inadequate employee incentives. Due to the lack of effective incentive measures and assessment mechanism for customers, the lack of enthusiasm and initiative of employees, mediocre work performance, it is difficult to form a sense of innovation and team spirit.

Project Purpose

In response to the problems and needs of customers, we have designed a set of talent training and management programs to help customers achieve the following goals:

-Reduce employee turnover. By providing systematic, professional and personalized training programs, we can improve the professional ability and professional quality of employees, and enhance their sense of identity and belonging to the enterprise.

-Improve the quality of staff. Through the establishment of standardized, standardized and scientific management process, standardize the job responsibilities and work requirements of employees, improve the work efficiency and cooperation effect of employees.

-Enhancing employee incentives. Through the formulation of reasonable incentive measures and assessment mechanism, the enthusiasm and initiative of employees are stimulated, and the work performance and innovation ability of employees are promoted.

Research object

In order to better understand the actual situation and needs of customers, we conducted research on the following objects of customers:

-Top management. We conducted in-depth interviews with the customer's general manager, deputy general manager, production manager, sales manager and other senior managers to understand the customer's corporate culture, development strategy, human resource management status and other information.

-Frontline staff. We conducted a questionnaire survey on the customer's production line employees, sales employees, technical employees and other front-line employees to understand the basic situation of employees, training needs, job satisfaction and other information.

-Industry experts. We have invited experts and scholars from the transformer porcelain bushing industry to provide us with information on the development trend, market demand, and technical level of the industry.

The number of respondents is shown in the following table:

| Research Subjects | Quantity |

| :---: | :---: |

| Top Management | 8 |

| Frontline Staff | 100 |

| Industry Experts | 3 |

Project Content

According to the research results, we have formulated the following project contents for our customers:

-Training course design. According to the customer's talent training objectives and the training needs of employees, we have designed a series of training courses, covering the basic knowledge of transformer porcelain bushing industry, product technology, marketing, quality management, teamwork and other aspects. There are both theoretical teaching and practical operation, both general courses and special courses for different positions and levels.

-Team building of trainers. According to the customer's training course content and requirements, we have selected a group of excellent trainers from internal and external, including the customer's own senior managers, technical experts, excellent employees and other internal trainers, as well as professional trainers and external trainers such as industry experts provided by our company. We have conducted a unified training and assessment of trainers to ensure that they have good teaching ability and professional quality.

-Training implementation programme. According to the actual situation and resource conditions of customers, we have formulated a reasonable training implementation plan, including training time, place, method, number of people and other arrangements. We use a combination of online and offline training, use the network platform to provide online learning resources and interactive communication platform, and organize face-to-face courses and on-site practical activities to ensure the effectiveness and efficiency of training.

-Training evaluation system. We have established a perfect training evaluation system according to the training objectives and standards of our customers, including the evaluation of the training process, training results and training effects. We use a variety of evaluation methods and indicators, such as examination, questionnaire, observation, feedback, performance, etc., regularly collect and analyze data, and timely adjust and improve training programs.

Project Value

Our talent development and management programs bring value to our clients in the following areas:

-Improve the professional ability and professional quality of employees. After our training courses, the customer's employees have significantly improved the basic knowledge, product technology, marketing, quality management, teamwork and other aspects of the transformer porcelain bushing industry, reaching the level of customer expectations. We conducted a before-and-after assessment of employees and found that their average test scores improved.30%, the average work efficiency is improved25%, the average customer satisfaction increased20%。

-Reduced employee turnover and recruitment costs. After our training courses, the customer's employees have significantly enhanced their sense of identity and belonging to the enterprise, and have a clearer plan and stronger motivation for their career development. We tracked employees and found that their average turnover rate was lower.40%, the average retention rate increased50%The average cost of recruitment has been reduced.30%。

-Enhancing the core competitiveness and market share of enterprises. After our training courses, customers' employees have significant advantages in product quality and service level, and can better meet customer needs and create greater value. We conducted a performance analysis of our customers and found that their average sales increased35%, the average profit margin increased20%, the average market share increased15%。