Market Position Certification Services (MPS) What is it?

Proof of Market Position Service (MPS) is a consulting service based on customer feedback and data analysis, designed to help companies improve product quality and customer satisfaction. The core idea of MPS is that by collecting, analyzing and using customer evaluations, suggestions and complaints, companies can understand the performance, advantages and disadvantages of their products in the market, so as to make targeted improvements and innovations. MPS can not only help companies improve product quality, but also enhance customer loyalty, word-of-mouth and recommendation rates, thereby increasing market share and profitability.

What is the process of MPS?

The process of MPS generally includes the following steps:

Design and implement customer satisfaction surveys, including questionnaires, interviews, observations and other methods to collect customer experience, feelings and expectations of the product.

The collected data is cleaned, organized and analyzed to identify product strengths, weaknesses, opportunities and threats, as well as customer needs, preferences and behavior patterns.

According to the results of data analysis, develop and implement product improvement plans, including modifying product design, function, quality, price, etc., to improve product compliance, reliability, ease of use and other indicators.

Evaluate and monitor the effect of product improvement, and compare the data changes before and after the improvement by conducting customer satisfaction survey again to verify the improvement degree of product quality and customer satisfaction.

Continuously and optimize the MPS process to achieve continuous improvement and innovation in product quality and customer satisfaction by continuously collecting, analyzing and utilizing customer feedback.

What is MPS worth?

MPS has the following values:

Improve product quality: Through MPS, companies can find and solve product problems in time, thereby improving product compliance, reliability, ease of use and other indicators, and increasing product competitiveness in the market.

Improve customer satisfaction: Through MPS, companies can better meet customer needs, preferences and expectations, thereby improving customer satisfaction, loyalty, word-of-mouth and recommendation rates for products.

Increase market share: With MPS, companies can more effectively attract and retain customers, thereby increasing market share and profitability.

Improve innovation capabilities: Through MPS, companies can more keenly capture and take advantage of market changes and opportunities, thereby improving product innovation capabilities and differentiation advantages.

Champ Consulting inWhat professional experience and success stories are there in MPS?

Champ Consulting is a professional consulting service provider with many years of MPS experience and success stories. Our MPS services cover a wide range of industries and sectors, including consumer goods, electronics, automotive, healthcare, education, and more. The MPS service of Champ Consulting has the following characteristics:

Customer-oriented: Shangpu Consulting Company takes customers as the center, fully understands and respects customers' needs, preferences and expectations, and provides customers with tailor-made MPS solutions.

Data-driven: Based on data, Shangpu Consulting uses advanced data collection, analysis and utilization technology to provide customers with scientific MPS decision support.

Results-oriented: Champ Consulting is results-oriented, focusing on the implementation and evaluation of MPS, and providing customers with quantifiable MPS effectiveness reports.

Innovation-oriented: Shangpu Consulting Company is innovation-oriented, constantly exploring and applying new MPS concepts, methods and tools to provide customers with innovative MPS solutions.

The following is a report by Champ Consulting inSome success stories in MPS:

A consumer goods company: The company is a well-known consumer goods manufacturer facing the challenges of fierce market competition and product homogeneity. Shangpu Consulting Company provided MPS service for the company. Through customer satisfaction survey and data analysis of the company's products, the problems in design, function and quality of the products were found, and corresponding improvement suggestions were put forward. The company made product improvements and re-conducted customer satisfaction surveys based on recommendations from Champ Consulting. The results show that product quality and customer satisfaction have improved significantly, and product sales and word-of-mouth in the market have also increased significantly.

An electronics company: The company is a professional manufacturer of electronic products, facing the challenges of changing market demand and rapid product updates. Shangpu Consulting Company provided MPS service for the company. Through the customer satisfaction survey and data analysis of the company's products, the problems in the function, ease of use and compatibility of the products were found, and the corresponding improvement suggestions were put forward. The company made product improvements and re-conducted customer satisfaction surveys based on recommendations from Champ Consulting. The results show that product quality and customer satisfaction have been significantly improved, and the innovation ability and differentiation advantages of products in the market have also been significantly enhanced.

A certain car company: The company is a leading car manufacturer facing the challenges of fierce market competition and strict environmental regulations. Shangpu Consulting Company provided MPS service for the company. Through customer satisfaction survey and data analysis of the company's cars, it found the problems in performance, safety, energy saving and other aspects of the car, and put forward corresponding improvement suggestions. The company made improvements to the car and re-conducted a customer satisfaction survey based on recommendations from Champ Consulting. The results show that the quality of automobiles and customer satisfaction have been significantly improved, and automobiles also have obvious advantages in terms of performance, safety, and energy saving in the market.