Enterprise training consulting is a kind of professional service to help enterprises improve the ability of employees, solve problems and achieve goals. The effect of enterprise training consultation depends not only on the professional level of consultants, but also on the communication, cooperation and trust between consultants and customers. How to improve the effectiveness of your corporate training consulting, master the following eight skills:

Clarify the objectives and scope of the consultation. Before starting the consultation, communicate with the client clearly about the objectives, scope, duration, expected results, etc. of the consultation to avoid misunderstandings or conflicts. At the same time, according to the actual situation and needs of customers, to develop a reasonable consulting program and plan, do not across the board or apply templates.

Build a relationship of trust. Trust is the foundation of successful consulting. If you want to establish a trust relationship, you must respect the opinions and feelings of your customers, and don't criticize or criticize them at will; you must honestly express your thoughts and suggestions, and don't conceal or exaggerate; you must fulfill your promises and responsibilities, don't be late or miss the appointment; To protect the privacy and interests of customers, don't disclose or use them.

Adopt effective communication methods. Communication is an indispensable part of the consultation process. If you want to use effective communication methods, you must pay attention to the following points: First, listen to the customer's demands and problems, and do not interrupt or interrupt; The second is to ask questions about the customer's situation and needs, and do not guess or assume. The third is to give feedback on the customer's information and feelings, and do not ignore or misunderstand. The fourth is to clarify the customer's questions and worries, and do not avoid taboo or evade.

Use appropriate consulting methods. Counseling method is an important means for consultants to show their professional ability. In order to use the appropriate consulting methods, it is necessary to select the appropriate consulting tools and techniques, such as questionnaires, focus groups, case studies, role-playing, etc., according to the characteristics and problems of the client. At the same time, it is necessary to flexibly adjust consulting methods, and modify or supplement consulting programs and plans in a timely manner according to new situations and new problems that arise in the consulting process.

Provide valuable advice. Recommendations are at the heart of the consultant's solution to the client. If you want to provide valuable suggestions, you must pay attention to the following points: First, it must be based on facts and data, not imaginary or subjective; second, it must meet the customer's goals and needs, and not go against the customer's wishes or interests; third, It is necessary to consider the customer's ability and resources, and not exceed the customer's tolerance or conditions; the fourth is to clarify the pros and cons and risks of the proposal, and not to be ambiguous or overly optimistic.

Assist customers to implement improvements. Improvement is a key step for consultants to achieve results for their clients. If you want to assist customers in implementing improvements, you must pay attention to the following points: First, you must formulate a detailed implementation plan, including timetables, responsible persons, monitoring indicators, etc., and don't be vague or random arrangements; The second is to guide customers to train and coach, improve their knowledge and skills, and don't just command or let them go; The third is to supervise the implementation and evaluation of customers, find and solve problems in time, and don't be absent or indifferent; the fourth is to encourage customers to continue to improve, stimulate customer motivation and confidence, not negative or depressed.

Maintain a good relationship with customers. The cooperative relationship is the guarantee of long-term win-win between consultants and customers. In order to maintain a good cooperative relationship with customers, we should pay attention to the following points: first, we should respect the dominant position of customers and do not interfere or control; second, we should share the achievements and benefits of customers, and do not monopolize or deprive them; third, we should pay attention to the feedback and satisfaction of customers, and do not ignore or forget them; fourth, we should maintain the reputation and image of customers, and do not denigrate or damage them.

Continuously improve their professional level. Professional level is the basis for consultants to provide quality services. If you want to continuously improve your professional level, you must pay attention to the following points: first, you must learn new knowledge and technology, and don't be stagnant or outdated; second, you must participate in various consulting projects and activities, and don't limit yourself or shrink back; The third is to reflect on one's own consulting experience and effects, and not to be complacent or self-deceiving; the fourth is to accept others' evaluations and suggestions, not to be sensitive or resistant.

These are the eight tips to enhance the effectiveness of your corporate training consulting. Hope to help you. If you want to learn more about corporate training consulting, you can contact Champ Consulting. Shangpu Consulting Company is a professional enterprise training consulting service organization, with many years of industry experience and excellent consulting team, for many well-known enterprises to provide efficient, high quality, high satisfaction training consulting services. The following are cases of training and consultation provided by Champ Consulting for some customers:

This paper provides staff communication skills training and consulting services for a large e-commerce company, analyzes the problems and obstacles in staff communication through questionnaires, focus groups, role-playing and other methods, and puts forward specific suggestions and measures to improve the communication effect. After the training, the communication ability of employees has been significantly improved, the conflicts and misunderstandings in communication have been greatly reduced, and the cooperation and trust between employees have also been enhanced.

It provides leadership development training and consulting services for a well-known automobile manufacturing company. Through case analysis, role playing, feedback evaluation and other methods, it evaluates the advantages and disadvantages of leaders in management, decision-making, motivation and other aspects, and puts forward specific suggestions and plans to improve the level of leadership. After the training, the leaders have made significant progress in all aspects, the leadership style is more adapted to the needs of the organization and employees, and the leadership effect has also been significantly improved.- This paper provides service quality improvement training and consulting service for an international hotel group, analyzes the problems and shortcomings in hotel service through questionnaire survey, customer interview and on-site observation, and puts forward specific suggestions and measures to improve service quality and customer satisfaction. After the training, the service attitude, service skills and service innovation of hotel service personnel have been significantly improved, and the evaluation and feedback of customers on hotel service have also been significantly improved.

The above is the case of training and consulting provided by Champ Consulting for some customers. If you are interested in the services of Champ Consulting, please feel free to contact us. We will be happy to provide you with professional, high quality and efficient enterprise training consulting services.