Enterprise training consulting is a kind of professional service, which aims to help enterprises analyze and solve their own problems, improve their performance and efficiency, and enhance their core competitiveness and market advantage. Enterprise training consulting not only provides theoretical guidance and advice, but also provides practical operation and support to help enterprises turn ideas into actions and implement solutions as results.

In today's market environment, enterprise training consulting has become an effective development strategy that more and more enterprises choose. According to the statistics of international authoritative organizations, the global training consulting market has exceeded5000billion dollars, and maintained a steady growth trend. Among them, the size of China's training consulting market has also reached nearly200billion dollars, and has great potential and space.

So, as a business leader or manager, when you encounter a problem or dilemma, how should you use training consulting to help you break through it? This article will introduce you to nine ways to help you achieve this goal.

1. Identify the root cause of the problem

Any problem has its causes and background, in order to effectively solve the problem, the first thing to do is to determine the root of the problem. This requires you to analyze and diagnose the problem in depth, find out the essence and key points of the problem, and avoid over-attention or misjudgment of superficial phenomena or secondary factors.

There are many ways to determine the root cause of the problem. For example, you can use the "five whys" technique to trace the cause chain of the problem by constantly asking the "why"; you can also use the "fishbone diagram" tool to decompose the problem into Different categories and elements to identify various aspects and influencing factors of the problem; you can also use"SWOTAnalysis”The method of determining the external conditions and internal state of the problem by analyzing the strengths, weaknesses, opportunities and threats of the environment in which the problem is located.

The purpose of determining the root cause of the problem is to find out the crux of the problem, so as to provide the basis and direction for the development of solutions. If you cannot accurately determine the root cause of the problem, then you may fall into an ineffective cycle or deviate from the right track, resulting in the problem not being truly resolved, or even causing a bigger problem.

2. Develop a solution

After identifying the root cause of the problem, the next step is to develop a solution. The solution is a specific action plan for the root cause of the problem, which should be able to effectively solve or alleviate the problem and achieve the desired goal and effect.

There are also many ways to develop solutions. For example, you can use the "brainstorming" technique to stimulate creativity and inspiration through brainstorming to produce a variety of possible solutions; you can also use"PDCACycle”tools, through the four steps of planning, execution, inspection, and improvement to continuously improve and optimize the program;“SMARTPrinciple”to ensure the feasibility and effectiveness of the programme by setting specific, measurable, achievable, relevant and time-bound targets.

The purpose of developing the solution is to provide a clear guide to action, so as to provide support and support for the implementation team. If you can't work out a reasonable solution, then you may waste time and resources, or make wrong or inappropriate decisions, resulting in problems that are not effectively dealt with, and may even cause greater losses.

3. Establish an executive team

After the solution is developed, the next step is to establish the execution team. The executive team is the organization of people responsible for putting the solution into practice, and it should have sufficient capabilities and resources, as well as good collaboration and communication.

There are also many ways to set up an executive team, for example, you can use"RACIMatrix”to assign tasks and authority by clarifying the roles and responsibilities of team members; you can also use“TuckmanModel”tools to manage team development through the five stages of formation, storm, specification, execution, and dissolution; you can also use“MBTITest”methods to improve team efficiency and coordination by understanding the personality types and preferences of team members.

The purpose of establishing the execution team is to form an efficient execution force, so as to provide guarantee and motivation for the realization of the solution. If you can't build a proper execution team, then you may encounter a shortage of manpower or talent mismatch, or there may be conflicts or disagreements within the team that lead to obstacles or delays in the execution process.

4. Development of evaluation criteria

After establishing the executive team, the next step is to develop evaluation criteria. The evaluation criteria are the indicators and methods used to measure the effectiveness and results of the implementation of the solution. It should be able to objectively reflect whether the problem has been solved or improved, and to what extent.

There are also many ways to develop evaluation criteria, such as using"K PI "techniques to measure the effectiveness and value of the solution by identifying key performance indicators;“ROI”tool to measure the costs and benefits of the solution by calculating the input-output ratio;“Balanced Scorecard”The impact and contribution of the solution is measured by the four dimensions of finance, customers, internal processes, and learning and growth.

The purpose of the evaluation criteria is to provide a reliable feedback mechanism to provide data and basis for improving and optimizing the solution. If you can't develop a reasonable evaluation standard, you may not be able to accurately evaluate the actual effect and value of the solution, or you may ignore some important factors or angles, resulting in deviation or error in the evaluation results.

5. conduct pilot tests

After the evaluation criteria have been developed, the next step is to conduct pilot tests. Pilot testing is the initial implementation and testing of a solution within a limited scope and time to verify the feasibility and effectiveness of the solution and to identify potential problems and risks.

There are also many ways to conduct pilot tests, such as using"A/BTest”The technique of comparing different versions of the solution to find the best choice; you can also use“Agile Development”tools to continuously improve and optimize the solution through rapid iteration and delivery;“User Experience Design”to improve the satisfaction and acceptance of the solution by collecting user feedback and suggestions.

The purpose of the pilot test is to identify and solve possible problems and risks in advance, so as to provide guarantee and confidence for the comprehensive promotion and implementation of the solution. If you can't conduct an effective pilot test, then you may encounter unexpected difficulties or setbacks, or cause unnecessary waste or loss.

6. promotion and implementation

After the pilot test, the next step is to promote the implementation. Promotion and implementation is the comprehensive implementation and application of verified and optimized solutions in a larger scope and time to achieve the expected goals and effects.

There are also many ways to promote the implementation. For example, you can use the skills of "change management" to guide and promote the change process by formulating change strategies and plans. You can also use the tools of "project management" to ensure the success of the project by controlling the project scope, time, cost, quality, risk and other elements. You can also use the method of "communication management, enhance information transfer and sharing by establishing effective communication channels and methods.

The purpose of promotion and implementation is to transform the solution into actual results and value, so as to bring sustainable development and improvement to the enterprise. If you can't promote the implementation of the solution, then you may lose opportunities or competitiveness, or cause the solution to fail or become obsolete.

7. Continuous improvement

After the implementation of the promotion, the next step is to continue to improve. Continuous improvement is the process of continuously collecting data and feedback, analyzing problems and bottlenecks, and proposing improvement measures and suggestions to improve the efficiency and quality of the solution, as well as adapting to changing needs and environments.

There are also many ways to improve continuously. For example, you can use the "Six Sigma" technique to optimize processes and improve quality through the five stages of definition, measurement, analysis, improvement, and control. You can also use"DMAIC”The five steps of defining, measuring, analyzing, improving, and controlling are used to solve problems and improve performance.“Continuous improvement cycle”The method of continuous learning and improvement is achieved through the four steps of planning, execution, inspection and action.

The purpose of continuous improvement is to maintain the vitality and competitiveness of the solution, so as to bring long-term benefits and advantages to the enterprise. If you can't continuously improve your solution, then you may end up in stagnation or decline, or be eliminated or replaced by the market or customers.

8. Sharing experience

After continuous improvement, the next step is to share experiences. Sharing experience is to disseminate the knowledge and experience gained during the implementation of the solution to other relevant personnel or organizations to promote the accumulation and inheritance of knowledge, as well as the strengthening and expansion of collaboration.

There are also many ways to share experiences. For example, you can use "knowledge management" techniques to store and share knowledge by establishing knowledge bases and platforms; you can also use "community practice" tools to communicate and interact by establishing communities and networks; You can also use the "case study" method to display and disseminate experiences by writing and publishing cases.

The purpose of sharing experience is to increase the impact and value of the solution, thereby bringing more opportunities and resources to the enterprise. If you can't share experiences, then you may miss out on opportunities to learn and grow, or to collaborate and innovate.

9. Summary Feedback

After sharing experiences, the final step is to summarize the feedback. Summary feedback is a systematic summary and evaluation of the results and gains achieved in the implementation of the solution, as well as the problems and difficulties encountered, in order to extract lessons and enlightenment, and put forward suggestions and opinions.

There are also many ways to summarize feedback. For example, you can use the technique of "double analysis" to review and analyze key nodes and decisions in the implementation of the solution to identify strengths and weaknesses, as well as room for improvement. You can also use"360Degree feedback”tools to assess the comprehensiveness and objectivity of the solution by collecting feedback from different angles and levels;“learning organization”Through the establishment of learning culture and system, to promote the organization's ability to learn and adapt.

The purpose of summary feedback is to improve the quality and level of the solution, thereby bringing continuous development and improvement to the enterprise. If you can't summarize the feedback, then you may repeat mistakes or missed opportunities, or be unable to keep up with the pace of change or demand.

Conclusion

These are the nine kinds of enterprise training consulting methods that can help enterprises break through the predicament and realize transformation and upgrading. These methods are based on the experience and wisdom accumulated and summarized by Champ Consulting in the process of serving customers. They have been successfully applied and verified in many industries and fields. For example:

Shangpu Consulting once helped a traditional manufacturing company to successfully realize the transformation and upgrading from product-oriented to service-oriented by identifying the root cause of the problem, formulating solutions, and establishing an execution team, which increased the added value and profit margin of the company.

Shangpu Consulting once helped an Internet financial company to effectively solve the problems of high user turnover, high credit risk, and high operating costs through pilot testing, promotion and implementation, and continuous improvement, and increased the company's user loyalty and market share.

Shangpu Consulting once helped a public service organization to effectively improve service quality and efficiency, and enhance public satisfaction and trust by sharing experience, summarizing feedback, and formulating evaluation standards.

Of course, these methods are not immutable or omnipotent. In the specific application process, they need to be flexibly adjusted and combined according to different situations and needs. As a professional, international and innovative enterprise training and consulting organization, Shangpu Consulting has rich industry knowledge, professional skills, practical experience and customer resources. it can provide customized, efficient and value-based training and consulting services for enterprises to help enterprises solve problems, achieve goals and create value.