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The six service areas of market research companies: which one do you need?

2024-07-18 01:39:36 Source: Champu Consulting Visits:0

一、市场分析

市场分析是指对特定的市场或市场细分进行全面和系统的研究,以确定市场的规模、结构、增长、需求、偏好、潜力和动态等特征。市场分析的目的是帮助客户识别和评估市场机会,确定目标市场,定位市场,制定市场进入和扩张策略,以及优化市场组合。市场分析的方法包括:市场调研、市场预测、市场分割、市场定位和市场组合分析等。市场分析的价值在于为客户提供有关市场的客观、准确和全面的信息,以支持客户的市场决策和规划。

市场分析适合于以下类型的客户:

想要进入新市场或新市场细分的客户,需要了解市场的概况、机会和挑战,以及如何制定有效的市场进入策略。

想要扩大现有市场或市场细分的客户,需要了解市场的发展趋势、需求变化、竞争态势和潜在风险,以及如何制定合理的市场扩张策略。

想要优化现有市场或市场细分的客户,需要了解市场的细节、细分、定位和组合,以及如何调整和优化市场策略和行动计划。

二、消费者研究

消费者研究是指对目标消费者或潜在消费者的特征、行为、动机、态度、满意度和忠诚度等方面进行深入和细致的研究,以揭示消费者的需求、偏好、感受和期望等内在因素。消费者研究的目的是帮助客户了解和满足消费者的需求,建立和维护消费者的关系,提高消费者的满意度和忠诚度,以及增加消费者的价值和利润。消费者研究的方法包括:消费者调研、消费者行为分析、消费者心理分析、消费者满意度分析和消费者忠诚度分析等。消费者研究的价值在于为客户提供有关消费者的深刻、细致和个性化的信息,以支持客户的消费者决策和规划。

消费者研究适合于以下类型的客户:

想要了解和满足消费者需求的客户,需要了解消费者的特征、行为、动机、态度和感受,以及如何设计和提供符合消费者需求的产品和服务。

想要建立和维护消费者关系的客户,需要了解消费者的满意度和忠诚度,以及如何通过沟通、互动、奖励和关怀等方式增强消费者的信任和忠诚。

想要增加消费者价值和利润的客户,需要了解消费者的期望和价值感知,以及如何通过创新、差异化、定价和促销等方式提高消费者的价值和利润。

三、竞争情报

竞争情报是指对现有或潜在的竞争对手的特征、战略、行动、优势、劣势、威胁和机会等方面进行系统和持续的收集、分析和评估,以预测竞争对手的行为和意图,以及制定相应的竞争策略和对策。竞争情报的目的是帮助客户了解和应对竞争环境,保持和提升竞争优势,避免和减少竞争风险,以及寻求和抓住竞争机会。竞争情报的方法包括:竞争对手调研、竞争对手分析、竞争对手预测、竞争对手评估和竞争对手对策等。竞争情报的价值在于为客户提供有关竞争对手的系统、及时和动态的信息,以支持客户的竞争决策和规划。

竞争情报适合于以下类型的客户:

想要了解和应对竞争环境的客户,需要了解竞争对手的特征、战略、行动、优势和劣势,以及如何制定和执行有效的竞争策略和对策。

想要保持和提升竞争优势的客户,需要了解竞争对手的威胁和机会,以及如何利用自身的优势和资源,巩固和扩大自身的市场份额和地位。

想要避免和减少竞争风险的客户,需要了解竞争对手的行为和意图,以及如何预防和应对竞争对手的攻击和挑战。

想要寻求和抓住竞争机会的客户,需要了解竞争对手的变化和动向,以及如何发现和利用竞争对手的弱点和漏洞。

四、行业研究

行业研究是指对特定的行业或行业细分进行全面和深入的研究,以确定行业的历史、现状、发展、结构、规模、增长、趋势、驱动因素、制约因素、机会和挑战等特征。行业研究的目的是帮助客户了解和适应行业环境,评估和选择行业机会,制定和实施行业策略,以及提升和保持行业竞争力。行业研究的方法包括:行业调研、行业分析、行业预测、行业评估和行业对策等。行业研究的价值在于为客户提供有关行业的全面、深入和前瞻的信息,以支持客户的行业决策和规划。

行业研究适合于以下类型的客户:

想要了解和适应行业环境的客户,需要了解行业的历史、现状、发展、趋势和动态,以及如何根据行业的变化和需求调整自身的产品和服务。

想要评估和选择行业机会的客户,需要了解行业的结构、规模、增长和潜力,以及如何识别和评估行业的机会和风险。

想要制定和实施行业策略的客户,需要了解行业的驱动因素和制约因素,以及如何制定和实施符合行业的目标、定位、组合和行动计划。

想要提升和保持行业竞争力的客户,需要了解行业的竞争情况和优势,以及如何利用自身的资源和能力,提高和保持自身在行业中的地位和影响力。

五、新产品开发

新产品开发是指从创意到上市的一系列活动,包括新产品的创意产生、筛选、评估、开发、测试和推广等环节。新产品开发的目的是帮助客户创造和提供满足市场和消费者需求的新产品,增加市场份额和利润,以及提高品牌形象和知名度。新产品开发的方法包括:新产品创意产生、新产品创意筛选、新产品概念评估、新产品开发、新产品测试和新产品推广等。新产品开发的价值在于为客户提供有关新产品的创新、可行和有效的信息,以支持客户的新产品决策和规划。

新产品开发适合于以下类型的客户:

想要创造和提供满足市场和消费者需求的新产品的客户,需要了解市场和消费者的需求、偏好和期望,以及如何产生和筛选有价值和有潜力的新产品创意。

想要评估新产品的可行性和吸引力的客户,需要了解新产品的概念、特征、优势和劣势,以及如何评估新产品的市场、技术和财务可行性,以及消费者的反应和接受度。

想要开发和测试新产品的客户,需要了解新产品的设计、制造、包装和分销等方面,以及如何开发和测试新产品的功能、性能、质量和安全性等。

想要推广和上市新产品的客户,需要了解新产品的定价、促销、渠道和服务等方面,以及如何推广和上市新产品的策略、计划和活动等。

六、满意度调查

满意度调查是指对客户、员工、合作伙伴或其他利益相关者的满意度进行系统和定期的测量和评估,以了解他们对于产品、服务、品牌、组织或其他方面的感受、评价和建议等。满意度调查的目的是帮助客户了解和提高满意度,增加忠诚度和推荐度,以及改进和优化产品、服务、品牌、组织或其他方面的质量和效果。满意度调查的方法包括:满意度调研、满意度分析、满意度评估和满意度改进等。满意度调查的价值在于为客户提供有关满意度的系统、定期和反馈的信息,以支持客户的满意度决策和规划。

满意度调查适合于以下类型的客户:

想要了解和提高客户满意度的客户,需要了解客户对于产品、服务、品牌或其他方面的感受、评价和建议,以及如何提高客户的满意度和忠诚度。

想要了解和提高员工满意度的客户,需要了解员工对于组织、工作、福利或其他方面的感受、评价和建议,以及如何提高员工的满意度和绩效。

想要了解和提高合作伙伴满意度的客户,需要了解合作伙伴对于合作、交流、支持或其他方面的感受、评价和建议,以及如何提高合作伙伴的满意度和合作度。

想要了解和提高其他利益相关者满意度的客户,需要了解其他利益相关者对于社会、环境、责任或其他方面的感受、评价和建议,以及如何提高其他利益相关者的满意度和信任度。

Conclusion

市场调查公司是提供市场调查服务的专业机构,它们可以帮助客户了解和应对市场、消费者、竞争对手和行业的信息,评估和选择市场机会,制定和实施市场策略,以及提升和保持市场竞争力。市场调查公司的服务领域可以分为六大类,分别是:市场分析、消费者研究、竞争情报、行业研究、新产品开发和满意度调查。每一种服务领域都有其自身的定义、目的、方法和价值,以及适合的客户类型。客户在选择市场调查公司的服务领域时,应根据自身的需求、目标和预算,以及市场调查公司的专业性、经验和信誉,进行综合和合理的判断和决策,以达到最佳的效果和收益。




User evaluation

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  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "In-process Plastic Market Research Project in the Automotive Sector. The customer said: The project report completed by Shangpu Consulting in cooperation with our company is due to the wide range of projects and strong professional products. Thank you very much for the professional and detailed market research report of Shangpu Consulting. I look forward to cooperating again next time and wish Shangpu Consulting by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project of the Network Designated City Transport Company. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for "A Brand Sales Leading Research Project in the Water Purifier Industry. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • July 07, 2020, Shangpu Consulting received a satisfaction evaluation sheet from the customer's "Lithium Battery Enterprise Sales Strategy and Production Cost Research Project. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

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  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from a customer for "A Brand in an Industry Leading Sales Research Project for Three Consecutive Years. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

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  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for a hazardous waste treatment research project. The customer said: this is the organizational structure of the survey, the service process is very good, wish your company's consulting work is getting better and better, look forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

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  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project on the Organizational Structure of Two Liquor Production Enterprises. The customer said: This is an organizational structure survey, the service process is very good, looking forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

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More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise
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    80% of the information comes from first-hand research.

  • massive data

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  • Intellectual Property

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Customer Evaluation
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise

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