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2024-07-18 10:04:47  来源:尚普咨询  浏览量:0

一、市场调查公司的主要作用和价值

市场调查公司的主要作用是为委托方提供市场信息,帮助委托方了解市场的现状和未来的发展趋势,从而制定合适的营销策略和决策。市场调查公司的价值体现在以下几个方面:

市场调查公司具有专业的知识和经验,能够运用科学的方法和技术,收集和分析大量的市场数据,提供客观和准确的市场见解和建议。

市场调查公司能够根据委托方的需求和目标,定制和设计适合的市场调查方案,包括选择合适的样本、调查方法、数据来源、分析工具等。

市场调查公司能够节省委托方的时间和成本,让委托方专注于自己的核心业务,避免因为缺乏市场信息而导致的错误决策或失去机会。

市场调查公司能够保护委托方的商业机密,遵守行业的道德和法律规范,确保市场调查的公正性和可信性。

二、市场调查公司如何帮助委托方提升品牌形象和知名度?

品牌形象是指消费者对于一个品牌的总体印象和感受,包括品牌的属性、个性、价值、情感等方面。品牌知名度是指消费者对于一个品牌的认知程度和记忆力,包括品牌的名称、标志、口号、色彩等方面。品牌形象和知名度是影响消费者购买行为和品牌忠诚度的重要因素,也是衡量品牌的价值和竞争力的重要指标。市场调查公司如何帮助委托方提升品牌形象和知名度?本文以尚普咨询集团为例,探讨了市场调查公司通过以下四个方面帮助委托方提升品牌形象和知名度的方法和案例:

1)识别目标市场和客户

市场调查公司能够帮助委托方识别目标市场和客户,即确定品牌的目标受众和潜在消费者。市场调查公司能够通过以下方法帮助委托方识别目标市场和客户:

市场细分:市场细分是指将一个大的市场分割成若干个具有相似特征和需求的小市场,以便更有效地满足不同的消费者需求。市场细分的依据可以是地理、人口统计、心理、行为等方面。市场调查公司能够根据委托方的品牌特征和目标,选择合适的市场细分依据,为委托方提供不同的市场细分方案,以及每个细分市场的规模、增长、竞争、机会等信息。

客户画像:客户画像是指将目标客户的特征、需求、偏好、行为等信息进行可视化和描述的方法,以便更深入地了解和满足目标客户。市场调查公司能够根据委托方的市场细分结果,为委托方创建不同的客户画像,包括客户的基本信息、购买动机、购买行为、购买障碍、购买渠道、购买频率、购买金额等信息。

案例:尚普咨询集团曾经为一家国际化的奢侈品牌提供市场调查服务,帮助该品牌识别目标市场和客户。尚普咨询集团首先对中国市场进行了市场细分,将中国的奢侈品消费者分为四个细分市场,分别是:1)成熟型:这类消费者具有较高的收入和教育水平,对奢侈品有较深的了解和品味,喜欢低调而优雅的奢侈品,注重品牌的历史和文化;2)追随型:这类消费者具有较高的收入,但对奢侈品的了解和品味较浅,喜欢炫耀和彰显自己的奢侈品,注重品牌的知名度和流行度;3)探索型:这类消费者具有较高的收入和教育水平,对奢侈品有较高的兴趣和好奇心,喜欢尝试和发现新的奢侈品,注重品牌的创新和个性;4)潜力型:这类消费者具有较低的收入,但对奢侈品有较强的渴望和向往,喜欢模仿和参考他人的奢侈品,注重品牌的价格和性价比。尚普咨询集团根据每个细分市场的规模、增长、竞争、机会等信息,为委托方提供了不同的市场进入和拓展策略。

客户画像,为委托方创建了不同的客户画像,包括客户的基本信息、购买动机、购买行为、购买障碍、购买渠道、购买频率、购买金额等信息。例如,对于成熟型的消费者,尚普咨询集团为委托方提供了以下的客户画像:

基本信息:35-50岁,男性,高收入,高教育,高职位,已婚,有子女,居住在一线城市

购买动机:享受生活,提升自我,彰显品味,赢得尊重

购买行为:喜欢在专卖店或高端百货商场购买奢侈品,注重服务和体验,不易受到促销和广告的影响,喜欢与销售人员建立长期的关系,愿意为高品质和高价值的奢侈品支付高价

购买障碍:对奢侈品的品质和真伪有较高的要求,对新品牌和新产品有较高的审慎和抵触,对奢侈品的社会和环境影响有较高的关注和责任感

购买渠道:主要通过线下渠道购买奢侈品,偶尔通过线上渠道了解奢侈品的信息和评价,不太使用社交媒体和电子商务平台

购买频率:较低,每年购买几次奢侈品,每次购买一到两件奢侈品

购买金额:较高,每年花费在奢侈品上的金额超过10万元人民币

2)评估品牌的当前状况和竞争优势

市场调查公司能够帮助委托方评估品牌的当前状况和竞争优势,即确定品牌在市场中的地位和表现,以及品牌相对于竞争对手的优势和劣势。市场调查公司能够通过以下方法帮助委托方评估品牌的当前状况和竞争优势:

品牌知晓度:品牌知晓度是指消费者对于一个品牌的认知程度和记忆力,包括品牌的名称、标志、口号、色彩等方面。品牌知晓度可以分为辅助知晓度和主动知晓度。辅助知晓度是指消费者在给出品牌名称的提示后,能够识别出该品牌的能力。主动知晓度是指消费者在没有任何提示的情况下,能够主动回忆出该品牌的能力。市场调查公司能够通过问卷调查、电话访问、网络调查等方法,为委托方测量和分析品牌的辅助知晓度和主动知晓度,以及与竞争对手的比较。

品牌形象:品牌形象是指消费者对于一个品牌的总体印象和感受,包括品牌的属性、个性、价值、情感等方面。品牌形象可以分为功能形象和情感形象。功能形象是指消费者对于品牌的功能性特征的认知和评价,如品质、性能、效果等。情感形象是指消费者对于品牌的情感性特征的认知和评价,如个性、风格、态度等。市场调查公司能够通过焦点小组、深度访谈、项目法等方法,为委托方测量和分析品牌的功能形象和情感形象,以及与竞争对手的比较。

品牌忠诚度:品牌忠诚度是指消费者对于一个品牌的重复购买和推荐的倾向和程度,包括品牌的认知忠诚度、态度忠诚度和行为忠诚度。认知忠诚度是指消费者对于品牌的认知和信任,如品牌的知名度、口碑、信誉等。态度忠诚度是指消费者对于品牌的喜好和满意,如品牌的偏好、满意度、忠诚度等。行为忠诚度是指消费者对于品牌的实际购买和推荐,如品牌的购买频率、购买份额、推荐率等。市场调查公司能够通过问卷调查、交易数据、社交媒体等方法,为委托方测量和分析品牌的认知忠诚度、态度忠诚度和行为忠诚度,以及与竞争对手的比较。

案例:尚普咨询集团曾经为一家国内的运动品牌提供市场调查服务,帮助该品牌评估品牌的当前状况和竞争优势。尚普咨询集团首先对中国的运动品牌市场进行了分析,发现该市场的规模和增长都很高,但竞争也很激烈,主要的竞争对手有国际品牌如耐克、阿迪达斯等,以及国内品牌如李宁、安踏等。尚普咨询集团然后对委托方的品牌进行了评估,发现该品牌的品牌知晓度、品牌形象和品牌忠诚度都较低,与竞争对手相比没有明显的优势和差异化。尚普咨询集团为委托方提供了以下的评估结果:

品牌知晓度:该品牌的辅助知晓度为30%,主动知晓度为10%,与竞争对手相比,该品牌的知晓度较低,说明该品牌的宣传和推广不够有效,需要提高品牌的曝光度和影响力。

品牌形象:该品牌的功能形象为中等,情感形象为低下,与竞争对手相比,该品牌的形象较弱,说明该品牌的产品和服务没有给消费者留下深刻的印象和感受,需要提高品牌的个性和价值。

品牌忠诚度:该品牌的认知忠诚度为低,态度忠诚度为中等,行为忠诚度为低,与竞争对手相比,该品牌的忠诚度较低,说明该品牌的消费者没有形成稳定的购买和推荐行为,需要提高品牌的信任。

品牌忠诚度:该品牌的认知忠诚度为低,态度忠诚度为中等,行为忠诚度为低,与竞争对手相比,该品牌的忠诚度较低,说明该品牌的消费者没有形成稳定的购买和推荐行为,需要提高品牌的信任和满意度。

3)制定品牌定位和传播策略

市场调查公司能够帮助委托方制定品牌定位和传播策略,即确定品牌在市场中的目标和方向,以及品牌如何向目标市场和客户传递品牌的信息和价值。市场调查公司能够通过以下方法帮助委托方制定品牌定位和传播策略:

品牌定位:品牌定位是指在市场中为品牌确定一个独特的、有吸引力的、有差异化的、有可信度的、有持续性的位置,以便在消费者的心智中建立品牌的优势和特征。品牌定位的要素包括目标市场、目标客户、品牌理念、品牌承诺、品牌核心价值、品牌个性等。市场调查公司能够根据委托方的品牌特征和目标,以及市场和竞争的分析,为委托方提供不同的品牌定位方案,以及每个方案的优势、劣势、风险和机会。

品牌传播:品牌传播是指通过各种渠道和方式,向目标市场和客户传递品牌的信息和价值,以便增加品牌的知晓度、形象和忠诚度。品牌传播的要素包括传播目标、传播信息、传播媒介、传播效果等。市场调查公司能够根据委托方的品牌定位和目标,以及市场和客户的特征,为委托方提供不同的品牌传播方案,以及每个方案的预算、时间、范围、效果等。

案例:尚普咨询集团曾经为一家国内的电子产品品牌提供市场调查服务,帮助该品牌制定品牌定位和传播策略。尚普咨询集团首先对委托方的品牌进行了评估,发现该品牌的产品主要是智能手机和平板电脑,具有高性能、高品质、高创新的特点,但在市场中缺乏知名度和形象,与竞争对手相比没有明显的差异化。尚普咨询集团然后对委托方的品牌进行了定位,为委托方提供了以下的品牌定位方案:

品牌定位:该品牌的目标市场是中国的中高端电子产品市场,目标客户是25-40岁,男性,高收入,高教育,高职位,对电子产品有较高的需求和品味,追求高效、高质、高科技的生活方式。该品牌的品牌理念是智能创造未来,品牌承诺是为你提供最先进、最可靠、最个性化的智能电子产品,品牌核心价值是创新、品质、个性,品牌个性是专业、自信、前卫

品牌传播:该品牌的传播目标是提高品牌的知晓度、形象和忠诚度,打造一个专业、创新、个性的品牌形象,吸引和留住目标客户。该品牌的传播信息是“智能创造未来,品牌为你而生”,传播媒介是网络、电视、杂志、户外等,传播效果是通过问卷调查、交易数据、社交媒体等方法进行监测和评估。

4)监测和评估品牌的表现和效果

市场调查公司能够帮助委托方监测和评估品牌的表现和效果,即确定品牌在市场中的实际效果和影响,以及品牌是否达到了预期的目标和效果。市场调查公司能够通过以下方法帮助委托方监测和评估品牌的表现和效果:

品牌资产:品牌资产是指品牌对于委托方的财务价值和竞争优势,包括品牌的市场份额、利润率、增长率、忠诚度、溢价等。市场调查公司能够根据委托方的财务数据和市场数据,为委托方计算和分析品牌的资产,以及与竞争对手的比较。

品牌影响:品牌影响是指品牌对于消费者的认知、情感和行为的影响,包括品牌的知晓度、形象、忠诚度、满意度、推荐度等。市场调查公司能够根据委托方的市场调查数据和社交媒体数据,为委托方测量和分析品牌的影响,以及与竞争对手的比较。

品牌改进:品牌改进是指根据品牌的表现和效果,为委托方提供改善品牌的建议和方案,包括品牌的产品、服务、价格、渠道、促销、宣传等。市场调查公司能够根据委托方的品牌目标和问题,为委托方提供不同的品牌改进方案,以及每个方案的优势、劣势、风险和机会。

案例:尚普咨询集团曾经为一家国内的餐饮品牌提供市场调查服务,帮助该品牌监测和评估品牌的表现和效果。尚普咨询集团首先对委托方的品牌进行了评估,发现该品牌的产品主要是中式快餐,具有方便、实惠、美味的特点,但在市场中面临着激烈的竞争和消费者的多样化需求,需要提升品牌的差异化和吸引力。尚普咨询集团然后对委托方的品牌进行了监测和评估,为委托方提供了以下的监测和评估结果:

品牌资产:该品牌的市场份额为5%,利润率为10%,增长率为15%,忠诚度为30%,溢价为5%。与竞争对手相比,该品牌的资产较低,说明该品牌的竞争力较弱,需要提高品牌的价值和效益。

品牌影响:该品牌的知晓度为60%,形象为中等,忠诚度为30%,满意度为70%,推荐度为40%。与竞争对手相比,该品牌的影响较低,说明该品牌的吸引力较弱,需要提高品牌的认知和情感。

品牌改进:尚普咨询集团为委托方提供了以下的品牌改进方案:1)增加产品的种类和质量,满足消费者的不同口味和需求,提高品牌的功能形象;2)强化品牌的文化和故事,传递品牌的理念和价值,提高品牌的情感形象;3)开展品牌的社会责任和公益活动,展示品牌的人文和环境关怀,提高品牌的道德形象;4)利用网络、社交媒体、口碑等渠道,增加品牌的曝光度和影响力,提高品牌的知晓度和忠诚度。

Conclusion

市场调查是一种收集、分析和解释市场信息的方法,旨在帮助委托方了解市场的现状、需求、偏好和趋势,从而制定有效的营销策略和决策。市场调查公司是提供市场调查服务的专业机构,它们利用各种工具和技术,为委托方提供定量和定性的数据和见解。市场调查公司如何帮助委托方提升品牌形象和知名度?本文以尚普咨询集团为例,探讨了市场调查公司的主要作用和价值,以及它们如何通过以下四个方面帮助委托方提升品牌形象和知名度:1)识别目标市场和客户;2)评估品牌的当前状况和竞争优势;3)制定品牌定位和传播策略;4)监测和评估品牌的表现和效果。本文的目的是为委托方提供一个参考和启发,希望能够帮助委托方更好地利用市场调查公司的服务,提升品牌的形象和知名度,从而提高品牌的价值和竞争力。



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  • July 07, 2020, Shangpu Consulting received a satisfaction evaluation sheet from the customer's "Lithium Battery Enterprise Sales Strategy and Production Cost Research Project. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Coal Mine Tunnel Drilling Rig Market Share Proof Project. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from a customer for "A Brand in an Industry Leading Sales Research Project for Three Consecutive Years. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "China Bird's Nest Industry Market Ranking Research Project. The customer said: has cooperated many times, as always satisfied, also recommend to other enterprises cooperation. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!

  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for a hazardous waste treatment research project. The customer said: this is the organizational structure of the survey, the service process is very good, wish your company's consulting work is getting better and better, look forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

  • On July 16, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the Shared Beauty Research Project. The customer said: The content of Phase I and Phase II is satisfactory, and we look forward to signing a long-term agreement in the later period. The research part of the country will continue to cooperate with your company. I wish users a prosperous career, evergreen foundation!

  • On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project on the Organizational Structure of Two Liquor Production Enterprises. The customer said: This is an organizational structure survey, the service process is very good, looking forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

In the field of consulting, Champ Consulting can also provide you with the following services:
Research Module research content
Market research Industry status market capacity Product Application channel mode Supply chain market competition Market Consulting
Competitor Research Enterprise background Enterprise Finance Sales Data Market Strategy Production Equipment Supply Procurement Technology R & D
warehousing logistics channel construction Human Resources Enterprise Strategy      
User Research Consumer Survey consumption behavior attitude Publicity/Promotion Product Service Brand Research consumer characteristics
satisfaction survey Employee satisfaction user satisfaction        
Market Entry Advisory Macro Industry Research competitive enterprise research Downstream User Research Channel Research Due Diligence Return on Investment
Floor module Landing implementation recommendations Long-term cooperation        
Business investment due diligence Target industry market investment value due diligence Industry Benchmarking Enterprise Research Target Enterprise Credit Assessment Report Project investment due diligence    
industry planning Market research market access development strategy investment location Acquisition and integration IPO Fundraising
Credit Report Basic information Major Events Production/Operation Network enterprise scale Operating strength Financial strength Legal risk
Future business prediction Overall credit rating cooperative risk warning        
Brand/Sales Proof Market Share Proof Market Share Proof Proof of brand strength Industry Proof Specialized new proof Proof of sales strength Proof of technological leadership
National/Global Status Certificate            
Service advantages
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise
  • Focus on production and research

    15 Year

    Champ Consulting has been established for 15 years.

    48 Intellectual Property Rights

    Independent methodology

    80% of the information comes from first-hand research.

  • massive data

    118 Billionth

    Self-built database 11.8 billion

    Covering 1978 industries in China

    0.1 billion new data per year

    Industry Big Data Platform

  • Research Team

    118 +

    Have a 300 team of professional consultants

    Practical operation and management experience of top enterprises

    88% of members have international PMP certificates

  • Intellectual Property

    48 Item

    Independent methodology

    48 independent intellectual property rights

    high-tech enterprise

    Industry Big Data Platform

Customer Evaluation
More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise

For detailed cases, please contact the consultant.

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