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Market research company's service scope: brand, product, market, consumer

2024-07-18 09:52:38 来源：尚普咨询浏览量：0

Market research company's service scope: brand, product, market, consumer

市场调研公司是专业从事市场研究、市场调查、营销研究、满意度调查等服务的机构，为企业提供数据支持、市场洞察、商业建议等。市场调研公司的服务范围主要包括四个方面：品牌研究、产品研究、市场研究和消费者研究。下面分别介绍这四个方面的内容和意义。

一、品牌研究

品牌是企业的核心资产，是企业与消费者之间的情感纽带，是企业在市场上的标识和差异化因素。品牌研究是指通过分析品牌的定位、形象、价值、忠诚度、竞争力等，帮助企业建立和优化品牌战略，提升品牌影响力和竞争优势。品牌研究的主要方法有：品牌诊断、品牌定位、品牌形象、品牌价值、品牌忠诚度、品牌竞争力、品牌传播效果等。

品牌研究的目的是为企业提供以下价值：

明确品牌的目标市场和目标消费者，以及品牌的核心优势和差异化要素，形成品牌的独特卖点和竞争力。

建立品牌的理想形象和个性，以及品牌的愿景和使命，塑造品牌的情感属性和文化内涵，增强品牌的吸引力和认同感。

评估品牌的市场表现和消费者反馈，以及品牌的贡献和影响，量化品牌的经济价值和社会价值，提高品牌的投资回报率和社会责任感。

监测品牌的市场环境和竞争态势，以及品牌的机会和威胁，调整品牌的战略方向和行动计划，提高品牌的适应能力和创新能力。

优化品牌的传播策略和执行效果，以及品牌的触点和体验，提升品牌的知名度和美誉度，增强品牌的影响力和忠诚度。

案例：尚普咨询为一家国际知名的汽车品牌提供了品牌研究服务，帮助其在中国市场建立和提升品牌形象。尚普咨询通过多种方法，如深度访谈、焦点小组、问卷调查等，收集了目标消费者对该品牌的认知、态度、行为等数据，分析了该品牌的定位、形象、价值、忠诚度等指标，与竞争品牌进行了对比，发现了该品牌的优势和劣势，以及品牌的机会和威胁。尚普咨询根据研究结果，为该品牌提出了以下建议：

强化品牌的核心价值和差异化要素，突出品牌的技术领先和创新精神，提升品牌的专业性和权威性。

塑造品牌的年轻化和时尚化形象，增加品牌的活力和魅力，扩大品牌的目标市场和目标消费者。

优化品牌的传播渠道和内容，增加品牌的曝光度和口碑，提高品牌的知名度和美誉度。

提升品牌的服务质量和体验，增加品牌的附加值和满意度，提高品牌的忠诚度和推荐度。

二、产品研究

产品是企业的核心竞争力，是企业与消费者之间的价值交换，是企业在市场上的主要供给。产品研究是指通过分析产品的需求、特性、功能、质量、满意度等，帮助企业开发和改进产品，提高产品性能和市场占有率。产品研究的主要方法有：产品概念测试、产品设计测试、产品功能测试、产品质量测试、产品满意度测试、产品生命周期分析等。

产品研究的目的是为企业提供以下价值：

了解消费者的产品需求和期望，以及产品的市场潜力和发展趋势，制定产品的开发目标和策略，提高产品的市场适应性和前瞻性。

评估产品的设计和功能，以及产品的优势和劣势，优化产品的结构和性能，提高产品的用户友好性和使用便利性。

评估产品的质量和安全，以及产品的合规性和可靠性，保证产品的标准和规范，提高产品的质量保证和风险控制。

评估产品的满意度和忠诚度，以及产品的影响和贡献，量化产品的用户价值和商业价值，提高产品的用户满意度和忠诚度。

监测产品的市场表现和竞争力，以及产品的机会和威胁，调整产品的市场定位和策略，提高产品的市场占有率和竞争优势。

优化产品的营销策略和执行效果，以及产品的价格和促销，提升产品的销售量和利润，增强产品的市场影响力和盈利能力。

案例：尚普咨询为一家国内知名的手机品牌提供了产品研究服务，帮助其在中国市场推出了一款新的智能手机。尚普咨询通过多种方法，如在线调查、实验室测试、用户体验测试等，收集了目标消费者对该产品的需求、反馈、评价等数据，分析了该产品的设计、功能、质量、满意度等指标，与竞争产品进行了对比，发现了该产品的优势和劣势，以及产品的机会和威胁。尚普咨询根据研究结果，为该产品提出了以下建议：

强化产品的核心功能和差异化特性，突出产品的性能和创新，提升产品的用户价值和竞争力。

塑造产品的时尚和个性化设计，增加产品的美观和个性，扩大产品的目标市场和目标消费者。

优化产品的质量和安全，增加产品的稳定性和耐用性，提高产品的用户信任和忠诚。

提升产品的服务和体验，增加产品的附加值和满意度，提高产品的用户推荐和复购。

三、市场研究

市场是企业的核心环境，是企业与消费者之间的交流平台，是企业在市场上的主要需求。市场研究是指通过分析市场的规模、结构、趋势、机会、威胁等，帮助企业了解和把握市场动态，制定和调整市场战略，提高市场效率和效果。市场研究的主要方法有：市场细分、市场定位、市场预测、市场机会分析、市场威胁分析、市场竞争分析、市场满意度分析等。

市场研究的目的是为企业提供以下价值：

了解市场的总体情况和细分情况，以及市场的需求和供给，制定市场的目标和定位，提高市场的针对性和有效性。

了解市场的发展方向和变化趋势，以及市场的机会和威胁，制定市场的预测和预警，提高市场的前瞻性和应变性。

了解市场的竞争格局和竞争对手，以及市场的优势和劣势，制定市场的竞争策略和行动计划，提高市场的竞争力和优势。

了解市场的满意度和忠诚度，以及市场的影响和贡献，量化市场的用户价值和商业价值，提高市场的用户满意度和忠诚度。

案例：尚普咨询为一家国际知名的化妆品品牌提供了市场研究服务，帮助其在中国市场拓展和提升市场份额。尚普咨询通过多种方法，如文献分析、专家访谈、二次数据分析等，收集了中国化妆品市场的规模、结构、趋势、机会、威胁等数据，分析了该品牌的市场定位、市场预测、市场竞争、市场满意度等指标，与竞争品牌进行了对比，发现了该品牌的优势和劣势，以及市场的机会和威胁。尚普咨询根据研究结果，为该品牌提出了以下建议：

精细化市场的细分和定位，针对不同的消费者群体和需求，提供不同的产品和服务，提高市场的覆盖率和渗透率。

关注市场的变化和趋势，抓住市场的机会和挑战，开发和推出新的产品和服务，提高市场的创新性和领先性。

强化市场的竞争和合作，与竞争对手进行有序的竞争和合作，形成良性的市场环境和氛围，提高市场的协同性和共赢性。

提升市场的满意度和忠诚度，与消费者建立长期的关系和信任，提供优质的产品和服务，提高市场的口碑和忠诚度。

四、消费者研究

消费者是企业的核心对象，是企业与市场之间的桥梁，是企业在市场上的主要受益者。消费者研究是指通过分析消费者的特征、行为、心理、偏好等，帮助企业深入理解和满足消费者的需求和期望，提高消费者满意度和忠诚度。消费者研究的主要方法有：消费者画像、消费者行为分析、消费者心理分析、消费者偏好分析、消费者满意度分析、消费者忠诚度分析等。

消费者研究的目的是为企业提供以下价值：

了解消费者的基本特征和分类，以及消费者的需求和动机，制定消费者的目标和策略，提高消费者的针对性和有效性。

了解消费者的购买过程和行为模式，以及消费者的影响因素和决策因素，制定消费者的行为引导和激励，提高消费者的行为转化和促进。

了解消费者的心理状态和心理需求，以及消费者的情感和价值，制定消费者的心理满足和感动，提高消费者的心理认同和感恩。

了解消费者的偏好和选择，以及消费者的满意度和忠诚度，制定消费者的偏好满足和忠诚培养，提高消费者的偏好稳定和忠诚维持。

案例：尚普咨询为一家国内知名的奶茶品牌提供了消费者研究服务，帮助其在中国市场增加和保持消费者的忠诚度。尚普咨询通过多种方法，如社交媒体分析、消费者访谈、消费者满意度调查等，收集了目标消费者对该品牌的特征、行为、心理、偏好等数据，分析了该品牌的消费者画像、消费者行为、消费者心理、消费者偏好等指标，与竞争品牌进行了对比，发现了该品牌的优势和劣势，以及消费者的需求和期望。尚普咨询根据研究结果，为该品牌提出了以下建议：

精细化消费者的分类和画像，针对不同的消费者群体和需求，提供不同的产品和服务，提高消费者的个性化和差异化。

关注消费者的购买过程和行为模式，抓住消费者的影响因素和决策因素，提供有效的行为引导和激励，提高消费者的购买转化和复购。

关注消费者的心理状态和心理需求，满足消费者的情感和价值，提供有意义的心理满足和感动，提高消费者的心理认同和感恩。

关注消费者的偏好和选择，满足消费者的品味和期望，提供高质量的产品和服务，提高消费者的满意度和忠诚度。

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On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "In-process Plastic Market Research Project in the Automotive Sector. The customer said: The project report completed by Shangpu Consulting in cooperation with our company is due to the wide range of projects and strong professional products. Thank you very much for the professional and detailed market research report of Shangpu Consulting. I look forward to cooperating again next time and wish Shangpu Consulting by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!
On July 05, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project of the Network Designated City Transport Company. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!
On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for "A Brand Sales Leading Research Project in the Water Purifier Industry. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!
July 07, 2020, Shangpu Consulting received a satisfaction evaluation sheet from the customer's "Lithium Battery Enterprise Sales Strategy and Production Cost Research Project. The customer said: The market research project provided by Shangpu Consulting for our company has provided us with a valuable reference basis for objectively evaluating the current market situation of the industry and achieved the expected goal. I also wish Champ Consulting the development of by going up one storey! Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!
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On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from a customer for "A Brand in an Industry Leading Sales Research Project for Three Consecutive Years. The customer said: The survey plan of Shangpu Consulting is rigorous in design, scientific in method, standardized and rigorous in survey organization process, and basically reliable survey data, which provides relatively credible first-hand information for our research work. The research results are of great help to our company to understand the whole picture of the industry. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!
On July 07, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "China Bird's Nest Industry Market Ranking Research Project. The customer said: has cooperated many times, as always satisfied, also recommend to other enterprises cooperation. Once again, I would like to thank the users for their support and wish them a prosperous career and an evergreen foundation!
On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for a hazardous waste treatment research project. The customer said: this is the organizational structure of the survey, the service process is very good, wish your company's consulting work is getting better and better, look forward to the next cooperation. I wish users a prosperous career, evergreen foundation!
On July 16, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the Shared Beauty Research Project. The customer said: The content of Phase I and Phase II is satisfactory, and we look forward to signing a long-term agreement in the later period. The research part of the country will continue to cooperate with your company. I wish users a prosperous career, evergreen foundation!
On July 09, 2021, Shangpu Consulting received a satisfaction evaluation sheet from the customer for the "Research Project on the Organizational Structure of Two Liquor Production Enterprises. The customer said: This is an organizational structure survey, the service process is very good, looking forward to the next cooperation. I wish users a prosperous career, evergreen foundation!

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Credit Report	Basic information	Major Events	Production/Operation Network	enterprise scale	Operating strength	Financial strength	Legal risk
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More than 20 years of focus on the Chinese market consulting, won the user recognition, user satisfaction reached more than 96%, the following is part of the user praise